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Xplor Announces 2020 Application and Technology of the Year Award Winners

Recipients to be recognized at XPLOR20 in St. Pete Beach on April 14th

Lutz, FL — March 11, 2020 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2020 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, April 14, during the XPLOR20 event in St. Petersburg, Florida.

Application of the Year Award:

The Application of the Year Award is presented to an individual, company or organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems.

Xplor will award two honorable mentions in addition to the 2020 winner.

  • The winner of the 2020 Xplor Application of the Year Award is NEPS, a Taylor Company, for Empowering Customers with Simplified Self-Service Solutions by implementing their award winning NSite Platform with the Editor self-service UI and utilizing their Clear Communications practice, driven by the LUNATM  The Simplified Self-Service Solutions empowered their customers’ non-technical employees to create and manage their customer communications and maintain ownership of their business. The Clear analysis and transformation services drove an improved look and feel, the use of plain language and significantly reduced the number of working templates, optimizing internal delivery from months to weeks while converting a large percentage of customer applications from paper to digital. 
  • An Honorable Mention is being awarded to AFP Habitat and BlueRush for their implementation of IndiVideo platform. AFP Habitat observed a 65% increase in account openings and contributions from viewers who watched the IndiVideo versus customers that did not watch. 70% of the viewers watched 100% of the video, fully engaging with the experience and 90% of consumers reported increased satisfaction and better understanding of their pension statement.
  • A second Honorable Mention is being awarded to Content Critical Solutions, Inc. and Crawford Technologies, Inc. for their implementation and integration of PRO Conductor. The implementation has facilitated total control over production at CCS’s three plants enabling major efficiency improvements reducing costs significantly. The improved document integrity has allowed CCS to meet its Six Sigma standards, and a 200% reduction in their key metric job rejection rate.

Technology of the Year Award:

The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.  This can be a new program, product or technology that notably enhances the capabilities of document and communication systems.

Like the Application of the Year award, Xplor will present two honorable mentions, in addition to the winner of the award.

  • The winner of the 2020 Xplor Technology of the Year is being awarded to Crawford Technologies for their GoMobile product. Launched in 2019 GoMobile creates and delivers customer communications in an HTML5 format from any PDF file, creating responsive, mobile-ready communications without requiring changes to upstream document composition or archiving workflows.
  • An Honorable Mention is being awarded to CommonLook for their CommonLook PDF, a premier tool for testing, remediation and certification of documents for accessibility compliance whose benefits include validation against Section 508, WCAG 2.0, PDF/UA 1.0 and HHS standards as well as a host of other features.
  • A second Honorable Mention is being awarded to Compart for their DocBridge Impress product. DocBridge Impress reduces costs and time, allowing for a steady distribution across all channels, leading to an uninterrupted user experience. The platform allows seamless integration of new and emerging channels that can be scaled to any size and allows future digital channels to be integrated as needed.

“The 2020 awards were very difficult for our judges who had to pare down the submissions to only three award recipients in each category,” said Skip Henk, EDP, President and CEO of Xplor International. “A big congratulations to all of our 2020 award recipients; I look forward to seeing all the recipients at XPLOR20.”

For more information regarding XPLOR20, or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to events@xplor.org or +1-813-949-6170. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ, at +1-813-949-6170 or via email at sales@xplor.org.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xploration Tour Philadelphia Expands Agenda

Complimentary One-Day Event Features Five Speakers

Lutz, FL – October 23, 2019 – Xplor International today announced the expansion of the 2019 Xploration Tour agenda. The Philadelphia event will take place October 30th and will be hosted by NAPCO at their Media Center. The complimentary event is sponsored by Compart. Attendees can register at www.cvent.com/d/6yqy9l.

The event will feature continental breakfast, lunch and five educational sessions:

  • CCM and the Customer Experience – Skip Henk, President/CEO, Xplor International
  • Insurance Document Technology Update – Bill Sinn, Editor in Chief, Insurance Technology Association’s PRO Magazine
  • The API Economy – John Lynch, VP Technology, Compart
  • Records Management Regulations & Challenges – Mark Dameika, Enterprise Records Management Project Lead, Vanguard
  • Why a Modern CCM Platform is a Must-Have for a Digital Transformation Strategy – Angie Winn, VP, Technical Sales and Services, GhostDraft

“We are excited about our lineup of speakers and topics,” says Skip Henk, President/CEO of Xplor International. “This will be a day filled with great content, discussion and networking with peers! Once again want to thank NAPCO for hosting and Compart for sponsoring the event.”

For more information about the Xploration Tour, or for your complimentary registration, visit www.xplor.org/tour.


About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Compart North America Renews Silver Elite Sponsorship and Opens Roadshow Registration

Lutz, FL – November 15, 2018 – Xplor International, the worldwide electronic document systems association, today announced that Compart North America has renewed their Silver Elite Sponsorship.

The Xplor Elite Sponsor program, launched in 2006, supports year-round educational programming to Xplor members and the industry as a whole. The program also provides funding for the Xplor Member Scholarship program launched in 2011, providing university scholarships for Xplor members and their immediate families.

As part of their 2018/2019 sponsorship renewal, Compart, in conjunction with the Xplor USA region, will be hosting three half-day educational programs in select US cities. These half-day events, hosted at Compart’s partnering facilities, will feature three educational sessions, lunch, and a facility tour. Registration will be complimentary as a courtesy of Compart.

“As a long-time Elite Sponsor of the association, we are thankful for the continued support of Compart.” says Skip Henk, Xplor’s President and CEO. “Additionally, the half-day educational events being held in conjunction with the Xplor USA chapter will provide additional local programming and education for our members.”

Those interested in learning more about the Xplor Elite Sponsorship Program should contact Lou Brandow, Director of Sales, at Lou@xplor.org or +1-352-246-5298. You can also contact Xplor HQ directly at +1-813-949-6170.

If you are interested in learning more about these events please visit: www.cvent.com/d/kbq3py


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xploration® 18 Sponsored by Industry-Leading Vendors

Lutz, FL – March 28, 2018 – Xplor International, the worldwide electronic document systems association, today announced the line-up of conference sponsors for Xploration® 18, being held April 17-19 at the Rosen Plaza in Orlando, Florida.

“The support of our sponsors and the vendor community is critical to the success of not only this event but Xplor as an organization.” said Skip Henk, EDP, President and CEO of Xplor International. “We thank and appreciate each of our Xploration 18 sponsors for their commitment and support.”

Xploration® 18 Conference Sponsors include:

  • Registration:
    • Conference Bag– Canon Solutions America
    • Lanyard/Badge Holder– Quadient
    • Conference Guide – Cincinnati Financial
  • Food and Beverage
    • Tuesday Lunch – RISO
    • Thursday Breakfast – Quadient
  • Networking Events
    • Opening Reception – NEPS, Inc.
    • Wednesday Happy Hour Reception – Crawford Technologies and RenderX, Inc.
  • Conference Programming
    • A Morning with Keypoint Intelligence-InfoTrends – Quadient
    • Track – Customer Experience – Compart
    • Keynote Speaker / Jeff Evans – Ricoh USA
    • Industry Awards – Broadridge Financial

There are a couple more sponsorships still available. Vendors interested in either a sponsorship or becoming an exhibitor should contact Xplor’s Director of Sales, Deborah Green at 770-444-3845 or via email at deborahgreen@xplor.org.  

For more information regarding Xploration® 18, or to register, visit www.xplor.org/xplor18. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xplor Announces 2018 Technology and Application of the Year Award Winners

Recipients to Be Recognized at Xploration® 18 in Orlando on April 17th

Lutz, FL — February 27, 2018 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2018 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, April 17, 2018, during the Xploration® 18 event at the Rosen Plaza in Orlando, Florida.

Tweet this: @CrawfordTech has won the #Xplor18 Technology & Application of the Year Awards! Honorable Mentions include: @RicohTweets @Broadridge @SolimarSystems @Racami1 @Indellient A BIG Congratulations to all! They will be recognized at Xploration 18 on April 17th! http://bit.ly/2EWvAfj

Application of the Year Award:

The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members alike.

Xplor will award two honorable mentions in addition to the 2018 winner.

  • The winner of the 2018 Xplor Application of the Year is UNUM / Crawford Technologies for their innovative approach in consolidating several data centers, automating over 2000 applications, and creating a process for ensuring efficiency and document integrity when outsourcing. The solution utilized Crawford’s QA in the Cloud and Operations Express products and demonstrated a significant collaborative effort between both companies.
  • An Honorable Mention is being awarded Volusia County Schools / RICOH USA, Inc. for their WebCRD with QDirect implementation that automated workflows and increased time and efficiency, allowing Volusia to take on work from local governments and non-profits to help drive revenue.
  • A second Honorable Mention is being awarded to Broadridge Customer Communications and Compart, NA for their patent pending “Rapid OnBoarding.” This application significantly reduces the time-consuming steps of producing a factory-ready file and document, all from a proprietary point-and-click user interface.

Technology of the Year Award:

The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.  This can be a new program, product, or technology that notably enhances the capabilities of document and communication systems.

Like the Application of the Year award, Xplor will present multiple honorable mentions, in addition to the winner of the award, due to the large number of submissions.

  • The winner of the 2018 Xplor Technology of the Year is being awarded to Crawford Technologies for their Auto Tagger for Accessibility product. Auto Tagger allows all types of PDF files to be automatically tagged and converted to Accessible PDF (WCAG 2.0 and PDF U/A) or Accessible HTML5.  Auto tagging saves time and opens the door to making all electronic documents equally accessible to any and all users.
  • An Honorable Mention for Technology of the Year is being awarded to Solimar Systems for their SOLitrack 2.0 with Batching and Mobile Modules. Solimar’s SOLitrack™ product, is a database-centric output management system that uses a PC client view interface to control and track print files on desktops or allows them to be viewed through a web-based interface on mobile devices with SOLitrack Mobile. The Batching Module creates rolling-queues based on mailpiece aggregations that dynamically schedules jobs.
  • An additional Honorable Mention for the Xplor Technology of the Year award is being presented to Racami for their Alchem-e CCM Platform. The platform ties together all other software and hardware within a company to form a master system that forces standards in companies necessary for automation, quality control, and speed to market. The platform reduces IT costs and has many features that assist employees so they are more informed, make better decisions, and run the business more efficiently.
  • An additional Honorable Mention for the Xplor Technology of the Year award is being presented to Indellient for their flagship product BlueRelay. BlueRelay offers a powerful suite of workflow and document management tools that simplifies document approval processes and improves quality and compliance of customer communications. The efficiencies gained at one of Indellient’s clients allowed them to experience “an increase of over 300% in workload without increase to headcount.”

“Once again, the awards committee had a tough time selecting winners from the volume of submissions we received,” said Skip Henk, EDP, President and CEO of Xplor International. “I’d like to thank all who submitted and congratulate our winners and honorable mentions.”

Xplor International will also be announcing the recipients of the Xplorer of the Year and Brian Platte Lifetime Achievement awards at Xploration® 18 on Tuesday, April 17, 2018.

For more information regarding Xploration® 18, or to register, visit www.xplor.org/xplor18. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.

Vendors interested in being an exhibitor or sponsor should contact Xplor’s Director of Sales, Deborah Green at +1-770-444-3845 or via email at deborahgreen@xplor.org.

About Xploration 18: Starting at $899 USD for a Full-conference Platinum Passport, the two-and-a-half day event is the perfect blend of educational sessions, panel discussions, general sessions, and networking events. Features include:

  • 40+ Educational Sessions
  • Panel Discussions and General Sessions
  • Keynote Speaker
  • 35+ Industry Partners in the Vendor Forum
  • Two Evening Networking Events (Tue/Wed)
  • Two Networking Luncheons (Tue/Wed)
  • Thursday Breakfast
  • New for 2018: A Morning with Keypoint Intelligence – InfoTrends

For more information regarding Xploration 18, or to access the registration site, please visit www.xplor.org/xplor18. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.

Vendors interested in being an exhibitor should contact Xplor’s Director of Sales, Deborah Green at +1-770-444-3845 or via email at deborahgreen@xplor.org.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xplor at Print 17 Keynote Panel Announces its Fifth Successful Year

“Exploring the Role of Print in Today’s Customer Journey” was a lively and informative panel discussion

Lutz, FL — September 26, 2017: Xplor International, the worldwide electronic document systems association, today announced that the Xplor at Print 17 Breakfast event held on September 12, 2017 at McCormick Place during the Print 17 was deemed a success by the attendees for the fifth straight year.

Tweet this: @Xplor_Int at #Print17 announces their keynote panel was a success for a fifth consecutive year.

The Xplor at Graph Expo Breakfast panel was introduced during the Graph Expo show in 2013 with registration limited to 200 people. For the fifth year in a row, registration for the event reached capacity.

Registration to the Xplor at Print 17 event included admission to the panel, breakfast, and a Print 17 exhibit hall pass, courtesy of sponsors Canon Solutions America, Compart, Pitney Bowes, and Racami.

“Although I was unable to attend due to Hurricane Irma, I have received great feedback from attendees about both the subject matter and the panel itself” said Skip Henk, EDP, President and CEO of Xplor. “A special thanks to our panelists, moderator Matt Swain, and our event sponsors for their support.

As a follow up to the breakfast panel, a webinar will take place November 1, 2017 at 1pm ET that will summarize the findings of the panel and allow our sponsoring companies an opportunity to share their opinions on the topic as well.

Xplor International’s next event, Xploration® 18, is being held April 17-19 at the Rosen Plaza in Orlando, Florida and will feature over 40 educational sessions, five panel sessions, and a keynote, all in addition to the vendor forum and daily networking events. The conference website will open in the coming days. If you are interested in speaking at the event, the Call for Presentations will be announced soon as well. If you would like to be notified when registration or the Call for Presentations is open, please send a note to register@xplor.org.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xplor’s Keynote Breakfast Panel Features Industry Leading Panelists

Exploring the Role of Print in Today’s Customer Journey

Lutz, FL — August 30, 2017:  Xplor International today announced the final line up of leading industry experts who will be participating in the Xplor at Print Keynote Breakfast Panel on September 12th at McCormick Place.

The event, sponsored by Canon Solutions America, Compart, Pitney Bowes and Racami, will feature four panelists that include:

  • Bill Augustadt, Vice President of Digital Communications at Conduent
  • Robert Iantorno, Vice President, North American Operations, Document Fulfillment at KUBRA
  • Dave Johannes, Senior Vice President of Operations at IWCO Direct
  • Matt Pribus, Vice President of Correspondence and Remittance Services at First Data Corporation

The session titled, Exploring the Role of Print in Today’s Customer Journey will be moderated by Matt Swain of Keypoint Intelligence – InfoTrends.  Our moderator, along with our end-user panelists, will focus on the latest market trends, best practices, and the role of print in today’s customer journey.

The complimentary event is limited to the first 200 registrants, of which over 75% of seats are reserved. Registration includes admission to the panel session, a networking breakfast, and a Print 17 exhibit hall pass, all courtesy of the event sponsors. For more information, or to register for the event, visit the event page.

Event Details:
Date: September 12, 2017
Time: 8:30 AM to 10:00 AM (Breakfast starts at 7:30 AM)
Location: McCormick Place, Chicago, IL – Room S105ABC
Cost: FREE (Registration required and limited to the first 200 registrants)

For information about Xplor at Print 17, please visit the event website. You can also contact Xplor Headquarters at +1-813-949-6170.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xplor International Awards Nine Member Scholarships for 2017

Lutz, FL – August 28, 2017 – Xplor International, in conjunction with Xplor Canada, today announced that they have awarded nine member scholarships for the 2017 school year. The 2017 recipients include:

  • Ariel M. – Saint Mary’s College of California
  • Collin B. – University of California, Berkeley
  • Hamzah N. – University of Calgary
  • Isabelle B. – University of Nebraska at Omaha
  • Jessica T. – Ryerson University
  • Jordan W. – University of Nebraska at Omaha
  • Katarina B. – Ryerson University
  • Katherine K. – Clemson University
  • Reginald B. – Ryerson University

In 2010, Xplor decided to go beyond its traditional member offerings to help promote and support the next generation of industry professionals. The Xplor Member Scholarship program was founded to provide financial assistance to Xplor members and their immediate families who are pursuing careers in the field of document and communication technology including such studies as web design, marketing, IT, business, print, cyber security, etc.

The program is funded by the generosity of Xplor Elite Sponsors and in partnership with Xplor Canada.

Qualifications for an Xplor Scholarship include being an Xplor member (or immediate family) and maintaining a 3.0 GPA at a four-year or two-year college or university degree program in the United States or Canada. Scholarship recipients were selected based on their application submission, response to an essay question, academic achievement, participation in school activities, and service to the community.

“The Xplor scholarship program remains a great member benefit.” says Skip Henk, President and CEO of Xplor International. “We thank our Elite Sponsors and Xplor Canada for their partnership in supporting this great program.”


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Industry Leaders Support Xplor at Print 17 Panel

Lutz, FL — August 15, 2017: Xplor International today announced that Canon Solutions America, Compart North America, Pitney Bowes and Racami will be sponsoring the Xplor at Print 17 Breakfast Panel being held September 12, 2017 during Print 17 in Chicago.

The session titled, Exploring the Role of Print in Today’s Customer Journey will be moderated by Matt Swain of Keypoint Intelligence – InfoTrends  and will focus on the integral role that print plays as part of the customer journey.

Session description: The recent enterprise focus on improving customer experience is strongly tied to reviewing and improving the customer journey. Understanding—and mapping—a customer journey can be as much an art as it is a science. Since that journey now spans many media types, the role of print can get lost in the mix.  A timely communication by mail can secure a new customer, while a poorly-executed print campaign can also spell disaster.

Our moderator, along with our end-user panelists, will focus on the latest market trends, best practices, and the role of print in today’s customer journey.

The complimentary event is limited to the first 200 registrants. Registration includes admission to the panel session, a networking breakfast, and a Print 17 exhibit hall pass, all courtesy of the event sponsors. For more information, or to register for the event, visit the event page.

“As technology and human behavior evolve, print remains an integral component of the customer journey.” says Skip Henk, President and CEO of Xplor International. “The panel will focus on the role of print as part of the customer experience, as well as the methodology involved and how their companies use print as part of their strategy.”

Event Details:
Date: September 12, 2017
Time: 8:30 AM to 10:00 AM (Breakfast starts at 7:30 AM)
Location: McCormick Place, Chicago, IL – Room S105ABC
Cost: FREE (Registration required and limited to the first 200 registrants)

For information about Xplor at Print 17, please visit: http://bit.ly/2ftuv2C. You can also contact Xplor Headquarters at +1-813-949-6170.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xplor to host Keynote breakfast Panel at Print 17

Complimentary registration is now open for the event titled
Exploring the Role of Print in Today’s Customer Journey

Lutz, FL— June 21, 2017: Xplor International today announced that they will once again host a complimentary keynote breakfast panel during the Print 17 event, September 10 – September 14, 2017 at McCormick Place, Chicago. Additionally, the event is now open for registration. Attendees can register for the complimentary breakfast panel here: http://www.cvent.com/d/j5qw5s.

The recent enterprise focus on improving customer experience is strongly tied to reviewing and improving the customer journey. Understanding—and mapping—a customer journey can be as much an art as it is a science. Since that journey now spans many media types, the role of print can get lost in the mix.  A timely communication by mail can secure a new customer, while a poorly-executed print campaign can also spell disaster.

The breakfast keynote session, moderated by Matt Swain of Keypoint Intelligence – InfoTrends, is titled “Exploring the Role of Print in Today’s Customer Journey” and will focus on the latest market trends, best practices, and the role of print in today’s customer journey. End user panelists will share their insights during the event that boasts a lively discussion.

This sponsored breakfast session is presented at no charge, thanks to sponsors Canon Solutions America, Compart North America, and Pitney Bowes. Space will again be limited to the first 200 people who register, so register today as this session has reached capacity each year.

When:  September 12, 2017
Where: McCormick Place, Chicago, IL, Room S105abc (Right by Bus Drop Off)
Time: 7:30 AM-10:00 AM
Registration Fee: Complimentary (Registration Required here: http://www.cvent.com/d/j5qw5s)

Questions and requests for additional information can be directed to Xplor Headquarters via phone at +1-813-949-6170 or via email at info@xplor.org. One additional sponsorship opportunity remains open for the event. For more information on becoming a sponsor, please contact Deborah Green, Director of Sales, at +1-770-444-3845 or deborahgreen@xplor.org.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org