Adopting Mobile Technology to Drive Customer Communication

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Title:   Adopting Mobile Technology to Drive Customer Communication
Track:  The Customer Experience
Date/Time:  Wednesday April 6th – 3:00pm to 3:50pm
Room: Bonaire 6
Presenter: Andrew Hellard

The future of business is digital and the adoption of mobile technology is driving customer communication. The challenge for organizations is the ability to create and deliver a consistent, compliant experience across content, communication channels and devices.

Attendee Takeaways:

  1. Gain insight on end-to-end digital processes that meet customer expectations for convenience and mobility.
  2. Understand how businesses can keep communications compliant and consistent across any channel.
  3. Learn how to mobilize business processes without increasing design costs or creating compliance nightmares.