#XPLOR20 to Feature Antoine Dupont as Keynote Speaker

Lutz, FL – August 13, 2020 – Xplor International has announced that on Tuesday, September 29th at 10:05am, keynote speaker Antoine Dupont will kick-off Xplor’s first ever virtual conference event. His session is titled ‘The Huge Power of Small: How To Create An Amazing Customer Experience That Drives Results.’ XPLOR20 will take place over four days, starting on September 29th and continuing on October 1st, 6th and 8th. Attendees can register here: www.cvent.com/d/wyq4q8.

Antoine is a recognized expert and strategist in digital marketing. He’s an award-winning marketing agency owner and a speaker at national and international conferences. His experience includes 18 years in marketing and 15 years in the hospitality industry.

His first job out of college was working for Gordon Ramsey in London at Le Gavroche. His past clients include such notable companies as Office Depot, Unilever, The Sports Authority, and Habitat for Humanity. Recent bookings and appearances include CMC19, PRINT19, DigitalSummit19, AICPA19, MPISES19, Florida Restaurant Association, John L Scott Realty, CoachRealtors19 and Digitalium 2018 (Romania), among others.

During his presentation, Antoine will show us how disruption is all around us, that these are truly amazing times and things are moving faster than we ever thought possible. His presentation gives insights into building a business in these times, in amazing ways.  He will show how to unleash the power of tiny actions that make a significant and positive difference to your business instantly. The ideas cost nothing to implement, yet the impact they have is profound, and can be put into action immediately.

Antoine takes you on a deep dive into what he calls ‘Moments of CONNECTION,’ moments that radically redefine how you do business.

“Antoine has contributed to our events in the past. His sessions were filled with great content, always engaging and very well-received,” says Skip Henk, President and CEO of Xplor International. “This keynote is a unique opportunity to leverage the power of small to grow your business. This is a do-not-miss session.”

The keynote takes place Tuesday, September 29th at 10:05 am ET.  For more information regarding XPLOR20 or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Registration Now Open for #XPLOR20 Virtual Conference

Program will include general sessions, panels, educational sessions, exhibits and networking

Lutz, FL – August 6, 2020 – Xplor International has announced that registration is now open for their first ever virtual annual conference event. XPLOR20 will take place over four days, starting on September 29th and continuing on October 1st, 6th and 8th.

Tweet this: @Xplor_Int announces the #XPLOR20 Virtual Conference Registration is now open! You can attend the 4-day event for as low as $49 USD! Register today! #CCM #CX #Data #Technology http://bit.ly/3fEaZd7

The virtual event will feature the same great line up of general sessions, panels, educational sessions, exhibits and networking as the St. Pete Beach event. Sessions will be delivered by end users, analysts, consultants, industry experts, and vendors who will share relevant topics, best practices and trends in the customer communications industry.

The conference program features four areas of focus, each with a unique blend of general and breakout sessions that address best practices and processes driving the CCM industry. The four focus areas include Compliance, Customer Experience, Data and Technology.

For more information regarding XPLOR20, or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at skip@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

#XPLOR20 is Going Virtual

Program will include general sessions, panels, educational sessions, exhibits and networking

Lutz, FL — July 30, 2020: Xplor International, the worldwide electronic document systems association, today announced that #XPLOR20, which had been scheduled for September 17-19, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida, will go virtual

Tweet this: #XPLOR20 goes virtual! The updated event will be broken up among 4 days beginning Sept 29th and proceeding into Oct on the 1st, 6th, and 8th. The event will still contain the same sessions, panels, exhibits and networking, just with a little social distancing! bit.ly/3hKj55y

The event will take place over four days, September 29, October 1, 6 and 8, and will include the same great line up of general sessions, panels, educational sessions, exhibits and networking as the St. Pete Beach event. Sessions will be delivered by end-users, analysts, consultants, industry experts, and vendors who will share relevant topics, best practices and trends in the customer communications industry.

“We spent a great deal of time researching various platforms and professional companies to host and facilitate the event,” says Skip Henk, President/CEO of Xplor International. “The platform we selected has great graphics, dashboard and the functionality are amazing. It will significantly differentiate #XPLOR20 from other virtual events.”

The conference site will go live by 7/31.

Questions should be directed to Xplor HQ via email at skip@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xplor International Announces Re-Scheduling of 2020 Event

#XPLOR20 is rescheduled for Sept 17-19, 2020 in St. Pete Beach, FL

Lutz, FL — March 25, 2020: Xplor International, the worldwide electronic document systems association, today announced the re-scheduling of their 2020 annual conference. #XPLOR20 has been rescheduled for September 17-19, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida.

Tweet this: @Xplor_Int announces re-scheduling of #XPLOR20 to September 17-19th at the TradeWinds Island Grand Resort (@TWResorts) in St. Pete Beach, FL http://bit.ly/2yctJAN

Known as The Customer Communications Conference, the two-and-a-half day event brings together end-users, analysts, consultants, industry experts, and vendors who will share relevant topics, best practices and trends in the customer communications industry.

“We have been able to re-schedule the conference for later this year with the support of TradeWinds Island Grand Resort,” says Skip Henk, President/CEO of Xplor International.  “Everything will remain the same – great sessions, 24 great vendors, daily networking at a great location, just a different date.”

Xplor’s Conference is known for its educational sessions and networking. The 2020 event will continue that tradition.

Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xplor Announces 2020 Application and Technology of the Year Award Winners

Recipients to be recognized at XPLOR20 in St. Pete Beach on April 14th

Lutz, FL — March 11, 2020 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2020 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, April 14, during the XPLOR20 event in St. Petersburg, Florida.

Application of the Year Award:

The Application of the Year Award is presented to an individual, company or organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems.

Xplor will award two honorable mentions in addition to the 2020 winner.

  • The winner of the 2020 Xplor Application of the Year Award is NEPS, a Taylor Company, for Empowering Customers with Simplified Self-Service Solutions by implementing their award winning NSite Platform with the Editor self-service UI and utilizing their Clear Communications practice, driven by the LUNATM  The Simplified Self-Service Solutions empowered their customers’ non-technical employees to create and manage their customer communications and maintain ownership of their business. The Clear analysis and transformation services drove an improved look and feel, the use of plain language and significantly reduced the number of working templates, optimizing internal delivery from months to weeks while converting a large percentage of customer applications from paper to digital. 
  • An Honorable Mention is being awarded to AFP Habitat and BlueRush for their implementation of IndiVideo platform. AFP Habitat observed a 65% increase in account openings and contributions from viewers who watched the IndiVideo versus customers that did not watch. 70% of the viewers watched 100% of the video, fully engaging with the experience and 90% of consumers reported increased satisfaction and better understanding of their pension statement.
  • A second Honorable Mention is being awarded to Content Critical Solutions, Inc. and Crawford Technologies, Inc. for their implementation and integration of PRO Conductor. The implementation has facilitated total control over production at CCS’s three plants enabling major efficiency improvements reducing costs significantly. The improved document integrity has allowed CCS to meet its Six Sigma standards, and a 200% reduction in their key metric job rejection rate.

Technology of the Year Award:

The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.  This can be a new program, product or technology that notably enhances the capabilities of document and communication systems.

Like the Application of the Year award, Xplor will present two honorable mentions, in addition to the winner of the award.

  • The winner of the 2020 Xplor Technology of the Year is being awarded to Crawford Technologies for their GoMobile product. Launched in 2019 GoMobile creates and delivers customer communications in an HTML5 format from any PDF file, creating responsive, mobile-ready communications without requiring changes to upstream document composition or archiving workflows.
  • An Honorable Mention is being awarded to CommonLook for their CommonLook PDF, a premier tool for testing, remediation and certification of documents for accessibility compliance whose benefits include validation against Section 508, WCAG 2.0, PDF/UA 1.0 and HHS standards as well as a host of other features.
  • A second Honorable Mention is being awarded to Compart for their DocBridge Impress product. DocBridge Impress reduces costs and time, allowing for a steady distribution across all channels, leading to an uninterrupted user experience. The platform allows seamless integration of new and emerging channels that can be scaled to any size and allows future digital channels to be integrated as needed.

“The 2020 awards were very difficult for our judges who had to pare down the submissions to only three award recipients in each category,” said Skip Henk, EDP, President and CEO of Xplor International. “A big congratulations to all of our 2020 award recipients; I look forward to seeing all the recipients at XPLOR20.”

For more information regarding XPLOR20, or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to events@xplor.org or +1-813-949-6170. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ, at +1-813-949-6170 or via email at sales@xplor.org.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

XPLOR20 to Feature Antoine Dupont as Keynote Speaker

Lutz, FL – February 25, 2020 – Xplor International has announced that on Tuesday, April 14th, XPLOR20 opens up with a keynote session titled ‘The Huge Power of Small: How To Create An Amazing Customer Experience That Drives Results,’ presented by marketing consultant and strategist, Antoine Dupont.  XPLOR20 will take place April 14-16, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: www.cvent.com/d/wyq4q8.

Antoine is a recognized expert and strategist in digital marketing. He’s an award-winning marketing agency owner and a speaker at national and international conferences. His experience includes 18 years in marketing and 15 years in the hospitality industry.

His first job out of college was working for Gordon Ramsey in London at Le Gavroche. His past clients include such notable companies as Office Depot, Unilever, The Sports Authority, Habitat For Humanity. Recent bookings & appearances include CMC19, PRINT19, DigitalSummit19, AICPA19, MPISES19, Florida Restaurant Association, John L Scott Realty, CoachRealtors19 & Digitalium 2018 (Romania), among others.

During his presentation, Antoine will show us how disruption is all around us, that these are truly amazing times and things are moving faster than we ever thought possible. His presentation gives insights into building a business in these times in amazing ways.  He will show how to unleash the power of tiny actions that make a significant and positive difference to your business instantly. The ideas cost nothing to implement, yet the impact they have is profound, and can be put into action immediately.

Antoine takes you on a deep dive into what he calls ‘Moments of CONNECTION,’ moments that radically redefine how you do business.

“Antoine has contributed to our events in the past. His sessions were filled with great content, always engaging and very well-received,” says Skip Henk, President and CEO of Xplor International. “This keynote is a unique opportunity to leverage the power of small to grow your business. This is a do-not-miss session.”

The keynote takes place Tuesday, April 14th at 9:00 am ET.  For more information regarding XPLOR20 or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

Vendors interested in exhibiting should contact sales@xplor.org or visit the exhibit site at www.cvent.com/d/9yqfx0.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

XPLOR20 to Feature General Session Panel to Kick Off Second Day of Event

Lutz, FL – February 11, 2020 – Xplor International has announced that XPLOR20 will feature a general session panel to kick off the day on Wednesday, April 15.  The session titled The Evolution: Reshaping the Customer Experience will feature five industry experts on customer experience.  XPLOR20 will take place April 14-16, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: www.cvent.com/d/wyq4q8.

Hosted by industry marketer and Xplor International Association Board of Directors Vice Chair Joanne Gore, Founder of Joanne Gore Communications, this event involves four other industry experts including:

  • Brian Cox, Senior Director, RR Donnelley
  • Scott Draeger, M-EDP, VP of Customer Transformation, Quadient
  • Matt Swain, Managing Director & Practice Lead, Communications Consulting, Broadridge
  • Linda Woodward, VP Strategic Accounts, Hatteras Inc./FocusOne

This panel covers how customer experience has taken center stage over the last several years. Technologies such as Analytics, Augmented Reality (AR), Artificial Intelligence (AI), Internet of Things (IoT) and Robotic Process Automation (RPA)/Bots, just to name a few, are reshaping the ever-evolving interaction with consumers.

This event will answer questions such as how will these technologies create a better customer experience? What is the value proposition? Is the perfect customer experience achievable?

Our panel of experts will talk about the CX evolution, what it means for your company and how these technologies can enhance your company’s position and grow your bottom line.

“I am very excited to announce this special panel featuring such an all-star group of participants,” says Skip Henk, President and CEO of Xplor International. “The amount of knowledge about the customer experience that these individuals bring is sure to leave you with fresh ideas and something amazing to take away from the event.”

The panel takes place Wednesday, April 15th at 8:30 am ET.  For more information regarding XPLOR20 or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

Vendors interested in exhibiting should contact sales@xplor.org or visit the exhibit site at www.cvent.com/d/9yqfx0.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xplor Announces Fourth Annual Communication Design Competition

Xplor Ryerson and Cal Poly University Chapters to Participate

Lutz, FL – January 29, 2020 – Xplor International, the worldwide electronic document systems association, today announced their fourth annual Communication Design Competition. The contest is open to Xplor University Chapter students and is created to challenge students and promote real life application development, while having a bit of fun.

Sponsored by Quadient, the winning team will be recognized at XPLOR20 in St. Pete Beach at the TradeWinds Island Grand Resort and Conference Center, April 14-16, 2020.   

Tweet this: #XPLOR20 Communication Design Competition has been Announced! Participants include @XplorRyerson and @CalPoly. Sponsored by @Quadient http://bit.ly/2GDpfUo

Teams will be challenged to redesign an ordinary, bland utility statement making it more functional, aesthetically pleasing and expanding its purpose to include making the communication a marketing opportunity. It is the responsibility of the team to research and determine how to integrate various options and enhancements while redesigning the statement into a final submission.  The statement needs to be accessible via print, web and mobile. 

“Each year the students continue to amaze. Their extensive research, creativity and innovative approach have impressed our panel of judges over the years. We look forward to seeing this year’s entries,” says Skip Henk, President and CEO of Xplor International.  “Special thanks to Quadient, who has sponsored the competition since its inception four years ago. Their support and generosity allow Xplor to recognize the next generation of professionals and enable members of the winning team to attend the conference and present their winning design.”

Winners are selected based on their team’s presentation and explanation of the redesign to a panel of judges. Along with a cash prize, the winning team will be presented a plaque at XPLOR20 during the awards ceremony on April 14th.  Each member on the team will receive a complimentary full-conference pass and the opportunity to present their design to XPLOR20 attendees in a 25-minute educational session.

For more information regarding XPLOR20, or to access the registration site, please visit www.xplor.org/xplor20. Questions should be directed to Register@xplor.org or +1-813-949-6170. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ, at +1-813-949-6170 or via email at sales@xplor.org.     

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Industry Leader Renews Support of Xplor

Longtime Xplor Supporter Quadient Renews Gold Elite Sponsorship

Lutz, FL – January 21, 2020 – Xplor International, the worldwide electronic document systems association, today announced that Quadient will once again support the Xplor Elite Sponsorship program as a Gold sponsor.

The Xplor Elite Sponsor program, launched in 2006, supports year-round educational programming to Xplor members and the industry as a whole. The program also provides funding for the Xplor Member Scholarship program launched in 2010, providing university scholarships for Xplor members and their immediate families.

As part of the sponsorship, Quadient will once again play a prominent role in supporting the upcoming XPLOR20 conference being held April 14-16 in St. Pete Beach, Florida, which includes the annual design competition between Xplor University Chapters.

“Quadient has been part of the program since its inception in 2010, first as GMC Software, and then Quadient,” says Skip Henk, Xplor’s President and CEO. “Their continued support is a testament to their commitment to the Xplor community and the industry as a whole.”

Those interested in learning more about the Xplor Elite Sponsorship Program should contact Skip Henk, at Xplor HQ, directly at +1-813-949-6170 or email him at skip@xplor.org.

If you are interested in learning more about the upcoming XPLOR20 event visit: http://www.cvent.com/d/wyq4q8


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

XPLOR20 to Feature New ‘Ask the Expert’ Sessions

Lutz, FL – January 14, 2020 – Xplor International has announced that a new type of session called ‘Ask the Expert’ will be added to the XPLOR20 conference agenda.  XPLOR20 will take place April 14-16, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: www.cvent.com/d/wyq4q8.

Tweet this: @Xplor_Int announces new #XPLOR20 session type coined ‘Ask the Expert’! These sessions are designed to be an interactive Q&A driven by you, the attendee. This year’s annual event takes place April 14-16, 2020 at the TradeWinds Island Grand Resort (@TWResorts) in St. Pete Beach, FL http://bit.ly/2NspxRV 

Known as The Customer Communications Conference, the two-and-a-half-day event brings together end-users, analysts, consultants, industry experts and vendors who will share the latest best practices and trends in the customer communications industry.

This year’s event will feature a new session type called ‘Ask the Expert.’  These 20-minute lightning sessions are designed to be an interactive Q&A driven by the attendees where they can ask any questions directly to vendors in the community.

Each of the XPLOR20 exhibiting companies will host a 20-minute session where attendees will quickly learn how they help their clients and will be able to get their expert advice on how to solve some of the challenges facing their organizations.

Attendees are encouraged to sit in on as many sessions as possible to make the most of the vast amount of experience available from these industry professionals.

“This new type of session is sure to be informative and interactive, giving attendees extra insight on solving problems that they see every day,” says Skip Henk, President and CEO of Xplor International. “Hearing about issues that other companies are experiencing can help you solve your own company’s challenges more quickly and efficiently.”

For more information regarding XPLOR20, or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

Vendors interested in exhibiting should contact sales@xplor.org or visit the exhibit site at www.cvent.com/d/9yqfx0.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org