The Anti-Customer Experience

The Anti-Customer Experience

By Skip Henk, EDP, President/CEO of Xplor International A great deal of focus for Xploration 16 is on the Customer Experience as well as the technologies and processes that surround it. I must admit in helping put together our 2016 Education Matrix, I learned a great...
Could Big Data Bite Us in The Clouds?

Could Big Data Bite Us in The Clouds?

Submitted by Skip Henk, EDP, President/CEO of Xplor International June 23, 2015 Big data has been touted as a means of helping target individual consumers for specific products and services based on a culmination of data points. It can be income, homeownership, where...