Title: Adopting Mobile Technology to Drive Customer Communication
Track: The Customer Experience
Date/Time: Wednesday April 6th – 3:00pm to 3:50pm
Room: Bonaire 6
Presenter: Andrew Hellard
The future of business is digital and the adoption of mobile technology is driving customer communication. The challenge for organizations is the ability to create and deliver a consistent, compliant experience across content, communication channels and devices.
- Gain insight on end-to-end digital processes that meet customer expectations for convenience and mobility.
- Understand how businesses can keep communications compliant and consistent across any channel.
- Learn how to mobilize business processes without increasing design costs or creating compliance nightmares.