Let Crawford Technologies help you improve your customer communication management and delivery. With the most advanced, low-code print automation platform, we make communication easier.

Our tools give you real-time visibility, insight, and control. Use them to optimize your workflows and drive results. Then you can plan every step of your automation, operation management, and document tracking process.

Plus, go the extra mile with market-leading innovations in document accessibility. These let you provide the best possible experience for your customers. www.crawfordtech.com

CSG simplifies the complexity of business by delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services empower companies to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted provider for driving digital innovation for hundreds of leading global brands.
www.csgi.com

In the high-volume personalized customer communication management (CCM) space, The Document Institute is #1 at increasing business productivity and efficiency through identifying opportunities and implementing change.

We use our decades of global experience within the document, printing, and mailing industries, to highlight efficiencies and deficiencies in the personalized customer communication workflows and help to transform these processes and the documents they create.

The Document Institute partners with various hardware and software vendors, industry associations, and is the Australasian representative for acadami. We offer a wide range of consulting products and services – including our Performance Audit and Output Advisory Services – as well as internationally endorsed standard and custom education offerings. www.documentinstitute.com

Equidox enables PDF accessibility through intelligent, automated solutions. Automate PDF compliance with WCAG, the ADA, and Section 508 to reach your customers with disabilities, reduce your risk of lawsuits, and expand your market.

Equidox AI fully automates PDF accessibility for your high-volume, templated documents like monthly statements, invoices, directories, and more. Equidox AI seamlessly integrates anywhere in your workflow via API.

Each AI model is custom-trained to suit your unique PDFs, ensuring fully compliant, accessible documents without you having to lift a finger.  www.equidox.co

OSG DELIVERS CUSTOMER COMMUNICATION SOLUTIONS THAT EXCEED CLIENT EXPECTATIONS & MEET CONSUMER PREFERENCES

With over 50 years of experience and deep vertical expertise, OSG is a leader in Customer Communications Management (CCM).

By bringing together experienced leadership with best-in-class solutions, technology and capabilities, our comprehensive suite of products delivers leading customer communications solutions that drive action, loyalty, and retention for 5,000+ clients.

We have one vision: To create deeper relationships one communication at a time.

For more information, please visit our website at www.osgconnect.com.  

Installed by the world’s leading brands, Papyrus Software delivers a digital experience platform that helps organizations accelerate application modernization with powerful Business First tools. Multi-disciplinary teams can design and compose business documents for value streams in a fraction of time and cost. Companies across industries are uniquely positioned to take advantage of connected technologies: data from any system, AI-powered technology, process and case management with omni-channel communications and content management, to engage with customers on a whole new level and quickly deliver new ‘fit-for-future’ digital solutions to the business.  www.isis-papyrus.com

Founded in 2006 as the PDF/A Competence Center, the PDF Association exists to promote the adoption and implementation of International Standards for PDF technology.

Developers use the PDF Association to share knowledge and experience with PDF technology and to develop best-practices for its implementation.  Decision-makers use the PDF Association to learn about the role and capabilities of PDF and PDF’s subset standards in ECM and other electronic document applications.  End users benefit from improved reliability, quality, functionality and interoperability in their experience of electronic documents.  www.pdfa.org

The Printing Impressions Group serves the commercial printer (Printing Impressions), in-plant (In-Plant Graphics), and packaging (packagePrinting) markets. Our three brands provide authoritative coverage on industry trends, emerging technologies and the news behind the news in their respective markets. For additional information, please visit our website. www.piworld.com

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps hundreds of thousands of customers worldwide simplify the connection between people and what matters.

Quadient Inspire helps companies create nimble, effective, and unified customer communications for all digital and print channels, managed from a single, central platform with simple drag and drop layout design, to deliver a complete omnichannel customer experience that spans the entire customer journey.  www.quadient.com

Quantre Solutions offers consulting and services for enterprises and customer communications service providers. Quantre values providing independent advocacy for enterprise customers and supporting the industry’s top service providers’ client onboarding consulting for over 15 years. Quantre assists with service provider presales strategy consulting, modernizing enterprise customer communications management workflow solutions, enhancing customers’ digital experiences, and optimizing CCM operational costs.

Quantre introduced CxStrategizer, a presale analysis tool for CCM/CXM service providers in 2023. This tool helps reduce implementation and migration timelines, enhances customer experiences, and accelerates the time-to-market. CxStrategizer supports the industry trend of accelerating client onboarding through workflow automation and self-service analysis tools. Quantre noticed a gap in the market and developed a tool that doesn’t compete with existing content and composition management solutions. Instead, it validates the best strategy for an enterprise’s communications before investing in the transformation and migration to the service provider.

Visit www.quantresolutions.com to learn about Quantre and our certified Xplor EDP professionals.