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Xplor Announces 2023 Dr. Keith Davidson Lifetime Achievement Award

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Lutz, FL — November 15, 2023: Xplor International, the worldwide electronic document systems association, today named the recipients of the 2023 Lifetime Achievement Awards. These awards were presented at the 2023 Xplor CCM Summit, on Tuesday, November 14th during the awards ceremony in Orlando, Florida.

The Lifetime Achievement Award was established in 2007 and is given to an individual, or individuals, whose efforts and contributions have significantly changed the course and development of the digital document industry. This award is open to Xplor International members as well as non-members.

The award was renamed last year to honor Dr. Keith Davidson, EDP who passed away. Dr. Davidson was the original Executive Director of Xplor for 11 years and is responsible for much of the influence of the association. In his honor, Xplor has officially renamed the award to the Dr. Keith Davidson Lifetime Achievement Award.

The 2023 recipients are:

Roger P. Gimbel, EDP, has had a long and distinguished history in the Document Industry. His father founded a successful chain of copy shops in New York City in the 1950’s and with his father’s premature passing in the 1970’s, he was thrust into taking over, diversifying and growing the business in additional areas, such as doing Facilities Management for AT&T.

At its’ apex, he had 3 partners in Global Document Solutions, approximately 700 employees, offset, print-on-demand and digital transactional print technologies.

20 years ago, he reinvented himself again, selling his interest in Global Document Solutions and setting up a consulting business, which continues today with 17 consultants advising clients on a broad range of document processes and technologies.

He is a founding member of IPN, the International Printers Network, which connects printers and print work across the globe.

He has been involved in Xplor for over 25 years, has attended and supported regional and global events, most recently as a Platinum Partner. He has also supported the development of our college students through contributions to the Xplor Member Scholarship program.

Scott Baker, EDP, has exhibited exceptional leadership in the technology marketing industry for over 30 years. His knowledge and expertise in technology marketing, strategy development, planning, international channels, and strategic relationships have made him a true visionary and expert in his field.

Throughout his career, he has demonstrated an unparalleled understanding of various industries, including enterprise level software, document accessible solutions, Business Process Outsourcing (BPO), Direct Marketing (DM), Managed Print Services (MPS), Customer Communications Management (CCM), Enterprise Content Management (ECM), Printing and Publishing, and the Finance sector.

His most significant contribution is his unwavering dedication to sharing knowledge and insights. Scott has been a consistent presence at Xplor events, attending and presenting for nearly a decade.

His commitment to Xplor and industry the in general extend beyond mere participation. Scott

served on the Board of Directors, playing a pivotal role in shaping the association’s direction. He is a global subject-matter expert on customer communications management (CCM), and his visionary approach has influenced the development of critical concepts such as Enterprise Communications Processing (ECP), Software-as-a-Service (SaaS), Enterprise Content Management (ECM), and Variable Data Publishing (VDP).

As Executive Vice President of Crawford Technologies and during his tenure as VP, Worldwide Channels at Quadient (formerly known as GMC), he has played instrumental roles in shaping the success of these organizations.

“Our 2023 recipients represent the best the industry has to offer,” says Skip Henk, President/CEO of Xplor International. “We thank them for all of their contributions to Xplor and the industry in general.”

Other Xplor annual awards, recognized and announced at the CCM Summit, include:

Technology of the Year
Winner:  Crawford Technologies – SmartSetup
Honorable Mention:  Smart Communications – SmartIQTM
Honorable Mention:  Messagepoint – MARCIE

Application of the Year
Winner:  Mayo Clinic & Solimar Systems, Inc. – Dynamically Created Personalized Patient Booklets
Honorable Mention:  Papyrus Software – Papyrus DocuFlow

Xplorer of the Year
Cheryl Simerson, EDP

Design Competiton Winners
Keilana Calder, Miriam Gabai, Umika Kuroda & Charlotte Smith
California Polytechnic State University

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

2023 Technology and Application of the Year Award Winners Announced

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Recipients to be recognized at the 2023 Xplor CCM Summit in Orlando on November 14th

 

Lutz, FL — October 12, 2023 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2023 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, November 14, 2023, during the CCM Summit event at the Rosen Centre hotel in Orlando, Florida.

Application of the Year Award:

The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members alike.

Xplor will award one honorable mention in addition to the 2023 winner.

  • The winner of the 2023 Xplor Application of the Year is Solimar Systems, Inc. & Mayo Clinic. Mayo Clinic dynamically creates personalized patient booklets, in both print and electronic formats, delivering critical information that improves the patient experience and the quality of time with nurses.

    The Automated workflow eliminated the need for manual booklet kitting, packaging and mailing allowing nurses more time to spend with patients. The system-generated packets ensure current material versioning and customization for each patient. The new automated workflow freed up many hours and eliminated pre-printed materials.

  • An Honorable Mention is being awarded to Papyrus Software for its innovative Papyrus DocuFlow solution for rapid digitization of forms, documents and processes. The Papyrus DocuFlow makes it easy to migrate and design forms for digital and replaces emails and manual processes with automated workflows and case management. The DocuFlow wizard automatically converts PDF interactive forms into Web forms, accelerating digital transformation and enabling businesses to offer products and services to any customer on any device to complete and digitally sign.

Technology of the Year Award:

The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.  This can be a new program, product, or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members alike.

This year, Xplor will present two honorable mentions, in addition to the winner of the award.

  • The winner of the 2023 Xplor Technology of the Year is Crawford Technologies’ SmartSetup. This product is an efficient, no-code software solution that simplifies the indexing process for document onboarding and application migration projects. By leveraging SmartSetup’s capabilities, businesses can significantly increase productivity, eliminate errors, simplify complex projects, and enhance overall operational efficiency.
  • An Honorable Mention is being awarded to Smart Communications for SmartIQTM. Forms automation software from SmartIQTM allows organizations to modernize any form process—guiding internal stakeholders and end-users through an automated digital experience that will reduce abandonment rates and inaccurate data, accelerate end-to-end processing time, create highly secure processes that protect customer data and empower business users across the enterprise.
  • A second Honorable Mention is being awarded to Messagepoint for their Intelligent Content Hub. This leverages proprietary AI through the Messagepoint Advanced Rationalization and Content Intelligence Engine (MARCIE) which acts as an intelligent assistant to accelerate the ingestion, migration, consolidation, and optimization of content. These capabilities were a groundbreaking industry first within the CCM industry and are available in Messagepoint, Rationalizer, and an API-based content intelligence service known as Semantex.

“As always the nominations were impressive and the Awards Committee found their task of selecting winners for each award to be challenging,” says Skip Henk, EDP, President and CEO of Xplor International. “Congratulations to our 2023 award recipients and thank you to all who took the time to submit a nomination. I encourage you to visit the Xplor website for more information and if you are going to be at the 2023 Xplor CCM Summit, stop by and say hello to our winners.”

Xplor International will also be announcing the recipients of additional awards during the 2023 CCM Summit on Tuesday, November 14, 2023, during the awards ceremony.

For more information regarding the event, or to access the registration site, please visit xplor.org/2023ccmsummit. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ, at +1-813-949-6170 or via email at sales@xplor.org.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

2023 Xplor Industry Award Nominations Now Open

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Recognitions to include Application, Technology, as well as Lifetime Achievement Awards

Lutz, FL — August 2, 2023: Xplor International today issued their annual call for nominations to be presented at their Annual event, the 2023 Xplor CCM Summit, November 14-16 at the Rosen Centre Hotel in Orlando, Florida. The deadline for nominations is September 15, 2023. For more information on the annual Xplor awards, or to nominate a company or individual, please visit go.xplor.org/2023awards.

Application of the Year Award
The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members.

Technology of the Year Award
The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry. This can be a new program, product or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members.

Lifetime Achievement Award
Established in 2007, this award is given to an individual whose efforts and contributions have significantly changed the course and development of the digital document and customer communications industry. This award is open to members and non-members.

Xplorer of the Year
For over 20 years, Xplor International has honored an individual who has made outstanding contributions to the association. The Xplorer of the Year honors significant service to the association, dedication to the Xplor mission, and notable achievement promoting the interest of the electronic document systems industry.  Only current members of Xplor International, who are not on the Association Board of Directors, are eligible.

For more information regarding the 2023 Xplor CCM Summit, or to register, visit go.xplor.org/23summit. Questions should be directed to register@xplor.org or +1-813-949-6170.

Vendors interested in being an exhibitor or sponsor should contact sales@xplor.org or +1-813-949-6171.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Xplor Announces 2022 Lifetime Achievement Awards

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Lutz, FL — September 13, 2022: Xplor International, the worldwide electronic document systems association, today named the recipients of the 2022 Lifetime Achievement Awards. These awards were presented at Xplor’s Annual Conference, XPLOR22, on Tuesday, September 13th during the awards ceremony in St. Pete Beach, Florida.

The Lifetime Achievement Award was established in 2007 and is given to an individual, or individuals, whose efforts and contributions have significantly changed the course and development of the digital document industry. This award is open to Xplor International members as well as non-members.

The award is being renamed to honor Dr. Keith Davidson, EDP who passed away earlier this year. Dr. Davidson was the original Executive Director of Xplor for 11 years and is responsible for much of the influence of the association. In his honor, Xplor is officially renaming the award to the Dr. Keith Davidson Lifetime Achievement Award.

The 2022 recipients are:

Mark Ferrara, who built a $200M B2B print services business through a combination of organic growth, new business development, acquisition and integration. He accelerated the performance of national digital production distribution and strategic sourcing operations which lead to a comprehensive print supply chain solutions set that resulted in the commercialization of digital print services within Office Depot.

Buck Crowley has spent 20 years automating Commercial Web Presses. He put the first computer control on a web press eventually automating every process, reducing waste and the number of people to run a press. This process was covered by 20 of his US patents. He was responsible for the first jam-free sheet feeder for the Xerox 9700 as well as roll feed in, cutsheet out for the 3800.

Scott Draeger, M-EDP has spent over 20 years at companies such as Exstream, HP, GMC and Quadient. His passion for the industry reflects his enthusiasm and innovation to CCM. His innovative thinking led to several significant technology breakthroughs that resulted in new CX software capabilities and the Remote Collaboration product at Exstream Software, HP, and Quadient.

He has funded and mentored dozens of people to help them receive their EDP industry certification. Scott is executive mentor in the Quadient “Empowerment Program” and also sits on the Advisory Board for the Customer Experience Certification Program at both Rutgers and Seton Hall Universities.

Dr. Jacob Aizikowitz founded XMPie in 2000 which he led to become a global leader in data driven, cross media personalization until it was acquired by Xerox in 2006. Before founding XMpie, his career included time at Scitex, IBM Research, and EFI.

Due to his work in promoting highly personalized business communications, the digital print industry was able to transition from low-value transaction output to higher value and larger volumes of business communications. This transition to business communications accelerated the growth and recognition of digital print as an alternative to offset print.

Dr. Aizikowitz volunteers for the Graphic Communications Education Association and speaks at university student forums.

“Our 2022 recipients represent a diverse group of individuals each contributing to the industry in very unique ways,” says Skip Henk, President/CEO of Xplor International. “We thank them for their contributions and congratulate them for being the first recipients of the Dr. Keith Davidson Lifetime Achievement Award.”

Other Xplor annual awards, recognized and announced at XPLOR22, include:

Technology of the Year

Winner – Smart Communications for The Conversation Cloud™

Honorable Mention – Papyrus Software for their Business Designer software

Honorable Mention – Crawford Technologies for their AccessibilityNow® Validator


Application of the Year

Winner: MetLife for the creation and implementation of their Customer Engagement (CE) Portal

Honorable Mention – State of Tennessee Print Site Consolidation and Hyperautomation Workflow submitted by Crawford Technologies

Honorable Mention – State of Washington DES Print & Mail Services submitted by Solimar Systems

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry.  Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance.  Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida, chapters in the US and Canada, and active membership across the globe.

Further information is available at www.xplor.org.
Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Xplor Announces 2022 Technology and Application of the Year Award Winners

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Recipients to be recognized at XPLOR22 in St. Pete Beach on September 13th

Lutz, FL — August 9, 2022 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2022 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, September 13, 2022, during the XPLOR22 event at the TradeWinds Island Grand Resort in St. Pete Beach, Florida.

Application of the Year Award:
The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members alike.

Xplor will award two honorable mentions in addition to the 2022 winner.

  • The winner of the 2022 Xplor Application of the Year is MetLife for the creation and implementation of their Customer Engagement (CE) Portal in response to COVID-19 and the impact on the submission process for both customers and non-customers to process claims.
  • An Honorable Mention is being awarded to State of Tennessee Print Site Consolidation and Hyperautomation Workflow submitted by Crawford Technologies that resulted in the state re-inventing their processes, utilize low-code platforms to improve service, reduce cost and prepare their in-plant for the future.
  • A second Honorable Mention is being awarded to State of Washington DES Print & Mail Services submitted by Solimar Systems for their implementation of a new workflow system and system tools, ReadyPDF® Prepress Server™, that resulted in major reductions of processing time, reduction of file sizes (up to 72%) along with a host of associated cost savings.

Technology of the Year Award:
The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.  This can be a new program, product, or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members alike.

Like the Application of the Year award, Xplor will present two honorable mentions, in addition to the winner of the award.

  • The winner of the 2022 Xplor Technology of the Year is Smart Communications for The Conversation Cloud™ which empowers companies to engage in more meaningful customer conversations. This technology combines sophisticated integrations while simultaneously optimizing communications programs with advanced analytics. The platform allows the company to collect customer information, communicate more effectively, collaborate more efficiently and coordinate insightful two-way interactions.
  • An Honorable Mention is being awarded to Papyrus Software for their Business Designer software which incorporates Business DOC Design, Data Capture, Process Designer, and Automated Doc Factory that decreases time to market, increases efficiency, reduces running costs and provides overall business agility and operational flexibility.
  • A second Honorable Mention is being awarded to Crawford Technologies for their AccessibilityNow Validator® which delivers a highly detailed automated solution for fully checking PDF documents to determine their level of compliance to all the main document accessibility standards: WCAG 2.1, PDF/UA and HHS. AccessibilityNow Validator is purpose-built with an open architecture that makes it possible to integrate within an existing workflow.

“The bar is set higher and higher each year, making it more and more difficult for a winner to be decided by the Awards Committee,” said Skip Henk, EDP, President and CEO of Xplor International.  “I would like to congratulate all of our 2022 award recipients and also thank all of those who took the time to apply for an award.”

Xplor International will also be announcing the recipients of additional awards at XPLOR22 on Tuesday, September 13, 2022, during the awards ceremony.

For more information regarding XPLOR22, or to access the registration site, please visit www.xplor.org/XPLOR22. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ, at +1-813-949-6170 or via email at sales@xplor.org. 

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry.  Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance.  Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida, chapters in the US and Canada, and active membership across the globe.

Further information is available at www.xplor.org.
Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

2022 Xplor Industry Award Nominations Now Open

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Recognitions to include Application, Technology, as well as Lifetime Achievement Awards

Lutz, FL — May 31, 2022: Xplor International today issued their annual call for nominations to be presented at their 2022 Annual Conference, XPLOR22, September 13-15 at the TradeWinds Island Grand in St. Pete Beach. The deadline for nominations is July 15, 2022. For more information on the annual Xplor awards, or to nominate a company or individual, please visit https://cvent.me/XDKE1z.

Application of the Year Award
The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members.

Technology of the Year Award
The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry. This can be a new program, product or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members.

Lifetime Achievement Award
Established in 2007, this award is given to an individual whose efforts and contributions have significantly changed the course and development of the digital document and customer communications industry. This award is open to members and non-members.

Xplorer of the Year
For over 20 years, Xplor International has honored an individual who has made outstanding contributions to the association. The Xplorer of the Year honors significant service to the association, dedication to the Xplor mission, and notable achievement promoting the interest of the electronic document systems industry.  Only current members of Xplor International, who are not on the Association Board of Directors, are eligible.

For more information regarding XPLOR22, or to register, visit www.xplor.org/XPLOR22. Questions should be directed to register@xplor.org or +1-813-949-6170.

Vendors interested in being an exhibitor or sponsor should contact sales@xplor.org or +1-813-949-6171.

About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision-makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Xplor Announces 2021 Technology and Application of the Year Award Winners

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Recipients to be recognized at XPLOR21 in St. Pete Beach on November 16th

Lutz, FL — October 21, 2021 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2021 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, November 16, 2021, during the XPLOR21 event at the TradeWinds Island Grand Resort in St. Pete Beach, Florida.

Tweet this: @opentext has won the #XPLOR21 Technology of the Year Award and Pink Elephant Productions @colorkarma / Massachusetts Commission for the Blind has won the Application of the Year! Honorable Mentions include: @CrawfordTechInc @Racami1 @Quadient and CSG https://bit.ly/3m20ZAX

Application of the Year Award:

The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members alike.

Xplor will award two honorable mentions in addition to the 2021 winner.

  • The winner of the 2021 Xplor Application of the Year is Massachusetts Commission for the Blind and Pink Elephant Productions for their implementation of “The Quest for Independence.” This “Pre-Employment Transition Guidebook” utilizes multichannel and multi-media application technology using a graphic novel format, for visually impaired individuals between the ages of 14-21 years of age.
  • An Honorable Mention is being awarded to Quadient for their InspireXpress, an application of technology that shifted over 25,000 legacy CCM templates to their customers’ Inspire platform by applying Artificial Intelligence (AI,) Machine Learning (ML,) and Natural Language Processing (NLP) technology to the cumbersome process of migrating legacy CCM applications to a new platform.
  • A second Honorable Mention is being awarded to CSG for the “CSG Experiences Practice” a dynamic approach that leverages holistic data analysis to create tangible insights allowing companies to better know their customer and deliver exceptional experiences. Through CSG’s customer engagement platform, companies can identify and tap into individual customer voices to discover the values, pains, and needs of the customer

Technology of the Year Award:

The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.  This can be a new program, product, or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members alike.

Like the Application of the Year award, Xplor will present two honorable mentions, in addition to the winner of the award.

  • The winner of the 2021 Xplor Technology of the Year is OpenText for their “OpenText Exstream for Salesforce,” a document generation tool with which Salesforce users can combine business data that is maintained in Salesforce with the capabilities of the OpenText Exstream platform, which allows the mapping of Salesforce standard and custom objects to available templates using information from the Salesforce system in business documents processed by Exstream.
  • An Honorable Mention is being awarded to Crawford Technologies for “PRO DocNow,” an engine for document manipulation enhancing already composed documents with color, logos, graphics, and more, to enabling production optimization by adding barcodes, generating postal sorting logic, and mining documents for index creation.
  • A second Honorable Mention is being awarded to Racami for “Pay+,” which recognizes each person’s document within a print job and stores those documents securely and executes workflows that send communications based on their preferences, payment history, demographics, and lifestyle. Initial notifications are via email to let people know that their bills are ready to pay. Additional communications workflows are prebuilt and triggered at different points in the payment lifecycle.

“We once again had a wide array of submissions this year making the decision by the Awards Committee difficult,” said Skip Henk, EDP, President and CEO of Xplor International.  “I would like to congratulate all of our 2021 award recipients and also thank all of those who took the time to apply for an award.”

Xplor International will also be announcing the recipients of additional awards at XPLOR21 on Tuesday, November 16, 2021, during the awards ceremony.

For more information regarding XPLOR21, or to access the registration site, please visit https://cvent.me/gRg97O. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ, at +1-813-949-6170 or via email at sales@xplor.org.

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision-makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

2021 Xplor Industry Award Nominations Now Open

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Recognitions to include Application, Technology, as well as Lifetime Achievement Awards

Lutz, FL — July 8, 2021: Xplor International today issued their annual call for nominations to be presented at their 2021 Annual Conference, XPLOR21, November 16-18 at the TradeWinds Island Grand in St. Pete Beach. The deadline for nominations is September 15, 2021. For more information on the annual Xplor awards, or to nominate a company or individual, please visit https://cvent.me/Rby39v.

Application of the Year Award
The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members.

Technology of the Year Award
The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry. This can be a new program, product or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members.

Lifetime Achievement Award
Established in 2007, this award is given to an individual whose efforts and contributions have significantly changed the course and development of the digital document and customer communications industry. This award is open to members and non-members.

Xplorer of the Year
For over 20 years, Xplor International has honored an individual who has made outstanding contributions to the association. The Xplorer of the Year honors significant service to the association, dedication to the Xplor mission, and notable achievement promoting the interest of the electronic document systems industry.  Only current members of Xplor International, who are not on the Association Board of Directors, are eligible.

If you have any questions on the award nominations, please contact Xplor Headquarters at +1-813-949-6170 or via email at register@xplor.org. For more information regarding XPLOR21, please visit www.xplor.org/XPLOR21. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ, at +1-813-949-6170 or via email at sales@xplor.org.

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision-makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Xplor Announces 2020 Application and Technology of the Year Award Winners

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Recipients to be recognized at XPLOR20 in St. Pete Beach on April 14th

Lutz, FL — March 11, 2020 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2020 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, April 14, during the XPLOR20 event in St. Petersburg, Florida.

Application of the Year Award:

The Application of the Year Award is presented to an individual, company or organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems.

Xplor will award two honorable mentions in addition to the 2020 winner.

  • The winner of the 2020 Xplor Application of the Year Award is NEPS, a Taylor Company, for Empowering Customers with Simplified Self-Service Solutions by implementing their award winning NSite Platform with the Editor self-service UI and utilizing their Clear Communications practice, driven by the LUNATM  The Simplified Self-Service Solutions empowered their customers’ non-technical employees to create and manage their customer communications and maintain ownership of their business. The Clear analysis and transformation services drove an improved look and feel, the use of plain language and significantly reduced the number of working templates, optimizing internal delivery from months to weeks while converting a large percentage of customer applications from paper to digital. 
  • An Honorable Mention is being awarded to AFP Habitat and BlueRush for their implementation of IndiVideo platform. AFP Habitat observed a 65% increase in account openings and contributions from viewers who watched the IndiVideo versus customers that did not watch. 70% of the viewers watched 100% of the video, fully engaging with the experience and 90% of consumers reported increased satisfaction and better understanding of their pension statement.
  • A second Honorable Mention is being awarded to Content Critical Solutions, Inc. and Crawford Technologies, Inc. for their implementation and integration of PRO Conductor. The implementation has facilitated total control over production at CCS’s three plants enabling major efficiency improvements reducing costs significantly. The improved document integrity has allowed CCS to meet its Six Sigma standards, and a 200% reduction in their key metric job rejection rate.

Technology of the Year Award:

The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.  This can be a new program, product or technology that notably enhances the capabilities of document and communication systems.

Like the Application of the Year award, Xplor will present two honorable mentions, in addition to the winner of the award.

  • The winner of the 2020 Xplor Technology of the Year is being awarded to Crawford Technologies for their GoMobile product. Launched in 2019 GoMobile creates and delivers customer communications in an HTML5 format from any PDF file, creating responsive, mobile-ready communications without requiring changes to upstream document composition or archiving workflows.
  • An Honorable Mention is being awarded to CommonLook for their CommonLook PDF, a premier tool for testing, remediation and certification of documents for accessibility compliance whose benefits include validation against Section 508, WCAG 2.0, PDF/UA 1.0 and HHS standards as well as a host of other features.
  • A second Honorable Mention is being awarded to Compart for their DocBridge Impress product. DocBridge Impress reduces costs and time, allowing for a steady distribution across all channels, leading to an uninterrupted user experience. The platform allows seamless integration of new and emerging channels that can be scaled to any size and allows future digital channels to be integrated as needed.

“The 2020 awards were very difficult for our judges who had to pare down the submissions to only three award recipients in each category,” said Skip Henk, EDP, President and CEO of Xplor International. “A big congratulations to all of our 2020 award recipients; I look forward to seeing all the recipients at XPLOR20.”

For more information regarding XPLOR20, or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to events@xplor.org or +1-813-949-6170. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ, at +1-813-949-6170 or via email at sales@xplor.org.

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xplor Announces 2019 Technology and Application of the Year Award Winners

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Recipients to be recognized at XPLOR19 in Las Vegas on April 23rd

Lutz, FL — February 20, 2019 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2019 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, April 23, during the XPLOR19 event at Mandalay Bay in Las Vegas.

Tweet this: @rrdonnelley has won the #XPLOR19 Application of the Year Award and @Quadient has won the Technology of the Year Award! Honorable Mentions include: @EclipseDoc @TECMAILING @directmail20 A BIG Congratulations to all!! https://bit.ly/2GBMPTz

Application of the Year Award:

The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems.

Xplor will award two honorable mentions in addition to the 2019 winner.

The winner of the 2019 Xplor Application of the Year is the RRD / Hosted Customer Communications Management On-Demand Service, an integrated, real-time, communications delivery system that leverages a single platform to manage all composition, design templates, business rules, and static/variable content. In turn, clients are reporting significant savings in duplicate software and hardware costs with additional soft dollar savings from reducing the staffing resources needed to maintain their current templates and business rules.

An Honorable Mention is being awarded to Legal & General America / Eclipse Corporation who consolidated datastreams, implemented multi-channel print and digital document delivery, and added customer engagement capabilities and centralized document management. The result of their DocOrigin implementation included an 80% reduction in development and processing time as well as 60% lower document maintenance costs. A total ROI was also achieved in less than 12 months.

A second Honorable Mention is being awarded to Santander Corporate Banking / Quadient for their implementation of Digital Customer Onboarding which greatly improved the bank’s customer experience and satisfaction, creating a monetary savings of almost £2 million (2.58 million USD) was reported.

Technology of the Year Award:

The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.  This can be a new program, product, or technology that notably enhances the capabilities of document and communication systems.

Like the Application of the Year award, Xplor will present two honorable mentions, in addition to the winner of the award.

The winner of the 2019 Xplor Technology of the Year is being awarded to Quadient for their Omnichannel Coordination. Omnichannel Coordination breaks through the barriers of managing the distribution of regulated, as well as promotional documents, across the entire range of delivery channels. Each installation replaces several single-channel document delivery systems with a single system that coordinates the delivery of documents across the entire suite of communication channels.

An Honorable Mention is being awarded to DirectMail2.0. DirectMail2.0 is a direct mail technology/platform that tracks, enhances and reports ROI of direct mail. It provides for a 30-50% lift in the ROI of standard direct-mail using 7 digital technologies in conjunction with direct mail.

A second Honorable Mention is being awarded to TEC Mailing Solutions for their TEC’s Web Services API. TEC’s Web Services API allows the user to move data quality functionality to the submission stage which allows integrated CASS and National Change of Address to provide greater insight to potential conflicts with address quality and insights regarding potential return mail issues. It is the first (and currently only) cloud-based solution to be supported by the USPS for full-service mail.

“Our judges were impressed with the quality of the submissions making it difficult to select three award recipients in each category,” said Skip Henk, EDP, President and CEO of Xplor International. “I would like to congratulate all of our 2019 award recipients as thank all of those who took the time to apply for an award.”

Xplor International will also be announcing the recipients of additional awards at XPLOR19 on Tuesday, April 23, 2019 during the awards ceremony.

For more information regarding XPLOR19, or to access the registration site, please visit www.xplor.org/xplor19. Questions should be directed to register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ, at +1-813-949-6170 or via email at sales@xplor.org.   

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int