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12 Unbeatable Reasons to Attend the 2024 Xplor Summit

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As we count down to the Summit, the anticipation is building for what promises to be the most comprehensive and dynamic event in the customer communications management (CCM) industry. With just 11 weeks to go until the September 24-26, 2024 Summit at the Hilton Orlando Lake Buena Vista in Florida, here are 12 unbeatable reasons why you should mark your calendar for this event.

  1. Experience the All-Encompassing Approach: The 2024 Xplor Summit brings together every facet of the CCM industry under one roof. This two-and-a-half-day event unites end users, analysts, consultants, industry experts, and exhibitors dedicated to the education, evolution, and success of the CCM industry.
  2. Engage with an Inspiring Keynote: Kick off the summit with a thought-provoking keynote address that will set the tone for the entire event and provide valuable insights into the future of CCM.
  3. Discover New Vendors in a Rapid-Fire Session: Our unique session introduces exhibitors quickly so you can learn about the latest solutions and innovations from leading-edge companies.
  4. Tailor Your Learning Experience: Choose from our simple educational breakout session format, featuring both Business and Technical tracks to suit your specific interests and needs. Check out the agenda at go.xplor.org/summitagenda
  5. Participate in Interactive Panels: Join relevant and interactive panel discussions where industry leaders share their experiences and insights on pressing CCM topics.
  6. Network with Peers in Birds of a Feather Discussions: Connect with like-minded professionals to share challenges, solutions, and best practices.
  7. Explore the Latest Solutions: Visit our exhibition area to see firsthand the most recent advancements in CCM technology and services from industry-leading vendors.
  8. Easy Registration Process: Secure your spot at this must-attend event quickly and easily through our online registration portal at register.xplor.org/summit. Early bird specials end 7/19/24.

Don’t miss this opportunity to be part of the premier event in the CCM industry. Register now for the 2024 Xplor Summit and prepare to unlock new possibilities for your business in the beautiful setting of Lake Buena Vista, Florida!

Whether you’re a seasoned attendee or a first timer, our event offers unparalleled opportunities for learning, networking, and discovering the latest trends and technologies in customer communications management. We look forward to seeing you there!

2024 Scholarship Program Accepting Applications

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Association Scholarships are Open to Xplor Members and Their Immediate Families

Lutz, FL – June 18, 2024 –Xplor International, today announced that they are accepting applications for their 2024 scholarship program through the deadline of July 31, 2024.

In 2010, Xplor decided to go beyond its traditional member offerings to help promote and support the next generation of industry professionals. The Xplor Member Scholarship program was founded to provide financial assistance to Xplor members and their immediate families who are pursuing careers in the field of document and communication technology including such studies as web design, marketing, IT, business, print, cyber security, etc.

The program is funded by the generosity of Xplor Association Partners including Gimbel & Associates, Crawford Technologies, Quadient, Quantre Solutions, Smart Communications, Solimar Systems, and Canon Solutions America. In addition, the program is supported by The Herman L. Gimbel and Audrey M. Gimbel Memorial Scholarship Fund.

To qualify for an Xplor Scholarship, one must be a current Xplor member (or immediate family) and maintain a 3.0 GPA at a four-year or two-year college or university degree program in the United States or Canada. Incoming college freshman may also apply with the same GPA requirements.

This year’s essay question revolves around an ongoing topic in the industry, Artificial Intelligence. The question asks, “How do AI, customer communications, and the cloud interrelate?”

Scholarship recipients are selected based on their application submission, response to the essay question, as well as academic achievement, participation in school activities, and service to the community.

Each year scholarships are awarded in various denominations, up to $1000 USD. The 2024 deadline for applications is July 31st. For more information, or to apply, visit register.xplor.org/scholarship.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

 

2024 Xplor Summit Now Accepting Applications for the Annual Call for Presentations

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Lutz, FL – May 1, 2024 – Xplor International today announced that the Call for Presentations is now open for their annual event, the 2024 Xplor Summit. The event is being held September 24-26 at the Hilton Orlando Lake Buena Vista near Disney Springs in Lake Buena Vista, Florida.

The two-and-a-half-day event brings together end users, analysts, consultants, industry experts, and vendors dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. The event will feature educational sessions, birds of a feather discussions, general sessions, daily networking, and more.

For more information about the event, please visit Xplor.org/summit. To review session topics and see if your area of expertise is a fit , please visit and apply at register.xplor.org/summitCFP. All selected speakers receive a free summit pass to the two-and-a-half-day event. Submissions will be accepted through June 15th.

Questions regarding the 2024 Xplor Summit can be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.

Vendors interested in exhibiting can email sales@xplor.org for more information.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the CCM and transactional communication industries. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor membership enhances organizational success and advances the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Xplor International Announces 2024 Conference Dates

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Lutz, FL — March 11, 2024:  Xplor International, the worldwide electronic document systems association, today announced their annual conference, the 2024 Xplor Summit will take place September 24-26, 2024, in Lake Buena Vista, Florida at the Hilton Orlando Lake Buena Vista, Disney Springs Area.

“We are excited to partner with Hilton Orlando Lake Buena Vista this September,” says Skip Henk, Xplor President/CEO.  “The venue location offers a one-of-a-kind experience for attendees to encourage networking with entertainment and restaurants in close proximity.”

The two-and-a-half-day event brings together end users, analysts, consultants, industry experts, and vendors dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. The event will include:

  • Rapid-Fire General Session Exhibitor Introductions
  • Educational Sessions
  • Birds of a Feather Discussions
  • Educational Panels
  • Leading-Edge Exhibitors
  • Daily Networking (including lunches and evening events)
  • Industry Awards

The 2024 Xplor Summit website, as well as the Call for Presentations, will open in the coming weeks. Check out www.xplor.org for the latest and most up-to-date information.

Interested in speaking or exhibiting? Watch for our Call for Presentations announcement or email register@xplor.org to be notified once we are accepting applications. If you are interested in exhibiting, please email skip@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Overcoming Common Challenges in CCM

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This blog originally posted by MacroSoft and can be found here

Overcoming Common Challenges in CCM

By Pavithra Joy

In today’s business landscape, effective communication with customers is essential for success. As organizations strive to improve their customer experience, many are turning to Customer Communication Management (CCM) solutions. These solutions streamline and automate customer communication processes, resulting in personalized, consistent, and engaging interactions across various channels. However, implementing a CCM solution can present challenges that need to be overcome for a successful deployment. In this blog, we will explore some common challenges in implementing a CCM solution and provide strategies to overcome them.

Defining Clear Objectives and Requirements:

Challenge: One of the initial hurdles is defining clear objectives and requirements for the CCM solution. Without a clear understanding of what you want to achieve, it becomes challenging to select the right solution and design an effective implementation plan.

Solution: Start by evaluating your current communication processes and identifying pain points or areas for improvement. Engage stakeholders from different departments to gather their requirements and expectations. Define measurable objectives, such as reducing turnaround time or improving customer satisfaction. This clarity will guide your decision-making process and ensure alignment throughout the implementation.

Additional challenges addressed in the Full Blog hosted by MacroSoft

  • Data Integration and Accessibility

  • Designing and Personalizing Templates

  • Change Management and User Adoption

  • Compliance and Security

  • Conclusion

 

2023 Xplor Industry Award Nominations Now Open

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Recognitions to include Application, Technology, as well as Lifetime Achievement Awards

Lutz, FL — August 2, 2023: Xplor International today issued their annual call for nominations to be presented at their Annual event, the 2023 Xplor CCM Summit, November 14-16 at the Rosen Centre Hotel in Orlando, Florida. The deadline for nominations is September 15, 2023. For more information on the annual Xplor awards, or to nominate a company or individual, please visit go.xplor.org/2023awards.

Application of the Year Award
The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members.

Technology of the Year Award
The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry. This can be a new program, product or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members.

Lifetime Achievement Award
Established in 2007, this award is given to an individual whose efforts and contributions have significantly changed the course and development of the digital document and customer communications industry. This award is open to members and non-members.

Xplorer of the Year
For over 20 years, Xplor International has honored an individual who has made outstanding contributions to the association. The Xplorer of the Year honors significant service to the association, dedication to the Xplor mission, and notable achievement promoting the interest of the electronic document systems industry.  Only current members of Xplor International, who are not on the Association Board of Directors, are eligible.

For more information regarding the 2023 Xplor CCM Summit, or to register, visit go.xplor.org/23summit. Questions should be directed to register@xplor.org or +1-813-949-6170.

Vendors interested in being an exhibitor or sponsor should contact sales@xplor.org or +1-813-949-6171.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Xplor Announces Annual Communication Design Competition

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Multiple Cal Poly University Chapter Teams to Participate

Lutz, FL – July 13, 2023 – Xplor International, the worldwide electronic document systems association, today announced their annual Communication Design Competition. The contest is open to Xplor University Chapter students and is created to challenge students and promote real life application development, while having a bit of fun.

Sponsored by Quadient, the winning team will be recognized at the 2023 Xplor CCM Summit in Orlando at the Rosen Centre Hotel November 14-16, 2023.

Teams will be challenged to redesign an ordinary, bland utility statement making it more functional, aesthetically pleasing and expanding its purpose to include making the communication a marketing opportunity. It is the responsibility of the team to research and determine how to integrate various options and enhancements while redesigning the statement into a final submission. The statement needs to be accessible via print, web and mobile.

“We always look forward to the participating teams presenting their solutions at the annual conference. Their unique perspective and approach to design and use of technology is pretty amazing,” says Skip Henk, President and CEO of Xplor International.  “Special thanks to Quadient, who has sponsored the competition since its inception four years ago. Their support and generosity allow Xplor to support our next generation of industry professionals.”

Winners are selected based on their team’s presentation and explanation of the redesign to a panel of judges. Along with a cash prize, the winning team will be presented with a plaque at the 2023 CCM Summit during the awards ceremony.  Participating teams will receive a complimentary full-summit pass and the opportunity to present their design to summit attendees.

For more information regarding the 2023 Xplor CCM Summit, or to access the registration site or the Call for Presentations, please visit xplor.org/2023ccmsummit. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.

Vendors interested in being an exhibitor should visit the Vendor Forum Website: go.xplor.org/23vfp. For questions, please contact sales@xplor.org.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida, chapters in the US and Canada, and active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Vendor Forum Applications Now Accepted for 2023 Xplor CCM Summit

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Event to Feature 20 Leading-Edge Providers of CCM Technology and Services

Lutz, FL – July 11, 2023 – Xplor International, the worldwide electronic document systems association, today announced they are accepting applications for exhibit space at their annual event, the 2023 CCM Summit, which will take place November 14-16, 2023, in Orlando, Florida at the Rosen Centre Hotel.

The two-and-a-half-day event brings together end users, analysts, consultants, industry experts, and vendors dedicated to the education, evolution, and success of the CCM industry.

The show floor is limited to 20 exhibitors, and we are offering two “all inclusive” options to choose from: a standard 8×10 booth or an 8×10 kiosk. These options level the playing field for all vendors while providing a more intimate experience.

  • The standard booth ($4750 USD during early bird) includes a 6-foot draped table with two chairs, a wastebasket, 7”x44” company identification sign, a five-amp power drop for laptops, two employee full summit passes, as well as two complimentary summit passes for end user customers/prospects.
  • The kiosk option ($5900 USD during early bird) includes the same entitlements as a standard booth as well as a countertop and two graphic panels, with two padded stools instead of chairs.

“At the moment there are only thirteen open booths remaining due to the level of interest prior to our formal announcement,” says Skip Henk, President/CEO of Xplor International. “The interest in the new summit format certainly seems high, both from a vendor and an attendee perspective. We look forward to a great event.”

For more information regarding the 2023 Xplor CCM Summit, or to access the registration site or the Call for Presentations, please visit xplor.org/2023ccmsummit. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.

Vendors interested in being an exhibitor should visit the Vendor Forum Website: go.xplor.org/23vfp. For questions, please contact sales@xplor.org.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida, chapters in the US and Canada, and active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Registration Website Now Open for the 2023 Xplor CCM Summit

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Lutz, FL – May 25, 2023 – Xplor International has announced that the conference website and registration are now open for their annual conference. The 2023 Xplor CCM Summit will take place November 14-16, 2023 at the Rosen Centre Hotel in Orlando, Florida. Attendees can register here: http://cvent.me/BrnQDD

Tweet this: @Xplor_Int announces #XplorCCMSummit registration is open for the annual event! It will take place Nov 14-16 at the Rosen Centre Hotel in Orlando, Florida http://cvent.me/BrnQDD.

The two-and-a-half-day event brings together end users, analysts, consultants, industry experts, and vendors dedicated to the education, evolution, and success of the CCM industry. The event will include:

  • An Engaging Keynote Fireside Chat
  • Rapid-Fire General Session Exhibitor Introductions
  • 18 Educational Sessions (2 Tracks: Business & Technical)
  • 3 Rounds of Birds of a Feather Discussions
  • 4 General Session Panels
  • 20 Leading-Edge Exhibitors
  • Daily Networking (including lunches and evening events)
  • Industry Awards

For more information regarding the 2023 Xplor CCM Summit, or to access the registration site, please visit http://cvent.me/BrnQDD.

Interested in speaking? The Call for Presentations is open and you could qualify for a complimentary conference pass! Please visit  http://cvent.me/rQPzQA.

Interested in exhibiting? Please email sales@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida, chapters in the US and Canada, and active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Call for Presentations Now Open for The 2023 Xplor CCM Summit

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Lutz, FL – May 11, 2023 – Xplor International has announced that the Call for Presentations is now open for their annual event, The Xplor CCM Summit. The application deadline is June 30, 2023.  The rebranded annual event will take place November 14-16, 2023 at the Rosen Centre Hotel in Orlando, Florida. Those interested in speaking can view more information here: http://cvent.me/rQPzQA

Tweet this: @Xplor_Int announces the 2023 #XplorCCMSummit has now opened the Call for Presentations for their annual event taking place November 14-16 in Orlando, FL http://cvent.me/rQPzQA

The two-and-a-half-day event brings together end users, analysts, consultants, industry experts, and vendors dedicated to the education, evolution, and success of the CCM industry. The event will include an engaging keynote fireside chat, 18 educational sessions, 3 rounds of birds of a feather discussions, 4 general session panels, daily networking, and more.

The 2023 Education Committee researched the topics that are dominating our industry and focused on two tracks: Business and Technology. Each track will offer sessions and discussions from beginner to intermediate, as well as sessions that anyone will enjoy.

The 2023 Xplor CCM Summit registration website will be released in the coming weeks, so visit www.xplor.org/2023ccmsummit for the latest and most up-to-date information about the event.

Interested in exhibiting? Please email sales@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

About Xplor International
Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida, chapters in the US and Canada, and active membership across the globe.

Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int