Posts

Conference Agenda Populated for XPLOR22

Sessions and speakers posted

Lutz, FL – July 12, 2022 – Xplor International today announced that the conference agenda for XPLOR22, being held September 13-25, 2022, in St. Pete Beach, Florida at the TradeWinds Island Grand Resort, is now live at https://cvent.me/r0M1w1.

Tweet this:  The #XPLOR22 agenda is now populated! Sessions/panels are now posted with topics, descriptions and presenters – Check out the 2022 @Xplor_Int annual event that you won’t want to miss! www.xplor.org/XPLOR22

“We researched the topics dominating our industry and selected the best content from this year’s Call for Presentations that will cover 20 areas of focus,” says Skip Henk, EDP, President and CEO of Xplor International. “The Education Committee did a great job putting together a strong agenda of topics that will provide attendees with the information they need to stay abreast of the latest industry trends.”

Conference tracks include Customer Engagement, Best Practices/Industry Trends, and Technology. Sessions include Accessibility, Design, PDF, Compliance, Omni-Channel, Customer Experience and much more. Presenters are a diverse group of end users, industry analysts, consultants, and vendor subject matter experts.

About XPLOR22: The two-and-a-half day event is a great value and features the perfect blend of educational sessions, panel discussions, general sessions, and networking events. Features include:

  • 40+ Educational Sessions & Panels
  • Leading-Edge Partners in the Vendor Forum
  • Evening Networking Events
  • Daily Lunches

Xplor is also providing 50 complimentary conference passes as part of their First Timers Program. For more details visit: https://www.cvent.com/d/qkqkb6

For more information regarding XPLOR22, or to register, visit www.xplor.org/XPLOR22. Questions should be directed to register@xplor.org or +1-813-949-6170.

Vendors interested in being an exhibitor or sponsor should contact sales@xplor.org or +1-813-949-6171.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry.  Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance.  Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida, chapters in the US and Canada, and active membership across the globe.

Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Registration and Call for Presentations Websites Now Open for XPLOR22 Conference in St. Pete Beach, Florida

Lutz, FL – April 26, 2022 – Xplor International has announced that the conference website and registration are now open for their annual conference. XPLOR22 will take place September 13-15, 2022 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: https://cvent.me/wMz1ba

Tweet this: @Xplor_Int announces #XPLOR22 registration is open for the annual conference on September 13-15, 2022 which will be held at the TradeWinds Island Grand Resort (@TWResorts) in St. Pete Beach, FL https://cvent.me/wMz1ba.

The two-and-a-half-day conference will focus on Innovative Strategies to Transform the Customer Experience and brings together end users, analysts, consultants, industry experts and vendors who will share the latest best practices and trends in the customer communications industry.

Xplor events are known for great educational content and XPLOR22 will continue the tradition. The conference features a blend of general, panel and breakout sessions that address best practices, industry trends, strategies and processes driving the industry.

The 2022 Education Committee researched the topics that are dominating our industry. Their research coupled with Xplor surveys resulted in three tracks that will cover 20 areas of focus. Those tracks include Customer Engagement, Best Practices/Trends and Technology.

For more information regarding XPLOR22, or to access the registration site, please visit https://cvent.me/wMz1ba.

Interested in speaking? The Call for Presentations is open and you could qualify for a complimentary conference pass! Please visit https://cvent.me/d1XB3P.

Interested in exhibiting? Please email sales@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Conference Agenda Populated for XPLOR21

Sessions and speakers posted

Lutz, FL – August 26, 2021 – Xplor International today announced that their full educational agenda for XPLOR21, being held November 16-18, 2021 in St. Pete Beach, Florida at the TradeWinds Island Grand Resort, is now live at https://cvent.me/BQ1Py1.

Tweet this:  The #XPLOR21 agenda is now populated! All sessions/panels are now posted with topics, descriptions and presenters – Check out the 2021 @Xplor_Int annual event that you won’t want to miss! www.xplor.org/XPLOR21

“Our 2021 Education Committee has researched the topics that are dominating our industry and they have selected the very best content from this year’s Call for Presentations. Their research coupled with Xplor surveys resulted in three tracks that will cover 21 areas of focus,” says Skip Henk, EDP, President and CEO of Xplor International.

Those tracks include Industry Trends, Technology, and Engagement. Sessions include Accessibility, Analytics, Design, PDF, Inkjet, Compliance, Omni-Channel, Customer Experience and much more. Presenters are a diverse group of end users, industry analysts, consultants, and vendor subject matter experts.

About XPLOR21: Starting at $899 USD for a full-conference Platinum Passport, the two-and-a-half day event is the perfect blend of educational sessions, panel discussions, general sessions, and networking events. Features include:

  • 40+ Educational Sessions & Panels
  • Keynote Speaker
  • 24 Industry Partners in the Vendor Forum
  • Evening Networking Events
  • Daily Lunches

Xplor is also providing 50 complimentary conference passes as part of their First Timers Program. For more details visit: https://www.cvent.com/d/tjq6sh

If you have any questions, please contact Xplor Headquarters at +1-813-949-6170 or via email at register@xplor.org. For more information regarding XPLOR21, please visit www.xplor.org/XPLOR21. Vendors interested in being a sponsor or exhibitor can contact sales@xplor.org.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision-makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk

Marketing Director
+1-813-949-6170
Chad@xplor.org

Shifting from CCM to CXM: What Does This Mean for Direct Marketing?

Are you part of the transformation?

“Today’s rapidly changing technological landscape is also reshaping the market. Instant access to relevant information, personalized experiences on a preferred channel, and consistent communications in terms of style, branding, and tone-of-voice have become crucial elements of superior CX and all three of the primary dynamics behind CCM’s evolution share one thing in common: They are designed to enable business users to improve CX for the end consumer.”

Will Morgan wrote those words about the evolution of customer communications management (CCM) to customer experience management (CXM) in a 2020 What They Think series of articles.

We are increasingly CX led. Our customer outreach is increasingly CX focused.

How can the transactional printing industry embrace the CXM led revolution? And what is CCM’s role now?

The Meet Up is August 18, at 4pm and you can register at this link.

✅ How has COVID changed Customer Experience and what is CCM’s value in the post-COVID world of CXM?

✅ What is the impact of direct marketing converging with CCM?

✅ Does leveraging direct marketing strategies within transactional business communications set the stage for privacy concerns?

We invite you to share your insights into how CCM and CXM and we share our own practical recommendations on providing the best possible customer experiences in transactional printing.

Sign up here!

Subscribe to Xplor International updates.

TRANSPROMO Using Video: Deliver Marketing Messages and Increase Revenue with Personalized Video

Why is video more important now than ever before? How can the transactional printing industry USE video?

Digital customer journeys have a key glaring gap; providing personalized education for each and every customer to help them progress with confidence in choosing their financial products. Using a combination of real-time interactivity, math and logic processing, and visual storytelling, customers can make better financial decisions at all points in the customer journey.

Essential customer communications, such as statements and bills, can be the most successful — and cost-effective — way to deliver marketing messages and increase revenue. You all know that.

But how many of your customers are including video to reach out to their audience? BlueRush based in Toronto and Montreal, is a leader in video marketing and customer communications, and leading the conversation at Xplor Canada’s July 2021 Virtual Meet Up on Thursday, July 22, at 4pm. Register here: https://us02web.zoom.us/meeting/register/tZMudeGppjspE9QFSYS_Ntbh7oG4azVQOd2g

Join us, ask questions, and participate in the conversation – at this month’s Xplor Canada virtual meetup. We will discuss:

  • Leveraging video within customer communications
  • How to use highly personalized video
  • Best practices for using video to engage customers

Sign up here!

And don’t forget to subscribe to Xplor for the latest in multi-channel client, member and customer communications.

Xplor International Announces Re-Scheduling of 2020 Event

#XPLOR20 is rescheduled for Sept 17-19, 2020 in St. Pete Beach, FL

Lutz, FL — March 25, 2020: Xplor International, the worldwide electronic document systems association, today announced the re-scheduling of their 2020 annual conference. #XPLOR20 has been rescheduled for September 17-19, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida.

Tweet this: @Xplor_Int announces re-scheduling of #XPLOR20 to September 17-19th at the TradeWinds Island Grand Resort (@TWResorts) in St. Pete Beach, FL https://bit.ly/2yctJAN

Known as The Customer Communications Conference, the two-and-a-half day event brings together end-users, analysts, consultants, industry experts, and vendors who will share relevant topics, best practices and trends in the customer communications industry.

“We have been able to re-schedule the conference for later this year with the support of TradeWinds Island Grand Resort,” says Skip Henk, President/CEO of Xplor International.  “Everything will remain the same – great sessions, 24 great vendors, daily networking at a great location, just a different date.”

Xplor’s Conference is known for its educational sessions and networking. The 2020 event will continue that tradition.

Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

XPLOR20 to Feature General Session Panel to Kick Off Second Day of Event

Lutz, FL – February 11, 2020 – Xplor International has announced that XPLOR20 will feature a general session panel to kick off the day on Wednesday, April 15.  The session titled The Evolution: Reshaping the Customer Experience will feature five industry experts on customer experience.  XPLOR20 will take place April 14-16, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: www.cvent.com/d/wyq4q8.

Hosted by industry marketer and Xplor International Association Board of Directors Vice Chair Joanne Gore, Founder of Joanne Gore Communications, this event involves four other industry experts including:

  • Brian Cox, Senior Director, RR Donnelley
  • Scott Draeger, M-EDP, VP of Customer Transformation, Quadient
  • Matt Swain, Managing Director & Practice Lead, Communications Consulting, Broadridge
  • Linda Woodward, VP Strategic Accounts, Hatteras Inc./FocusOne

This panel covers how customer experience has taken center stage over the last several years. Technologies such as Analytics, Augmented Reality (AR), Artificial Intelligence (AI), Internet of Things (IoT) and Robotic Process Automation (RPA)/Bots, just to name a few, are reshaping the ever-evolving interaction with consumers.

This event will answer questions such as how will these technologies create a better customer experience? What is the value proposition? Is the perfect customer experience achievable?

Our panel of experts will talk about the CX evolution, what it means for your company and how these technologies can enhance your company’s position and grow your bottom line.

“I am very excited to announce this special panel featuring such an all-star group of participants,” says Skip Henk, President and CEO of Xplor International. “The amount of knowledge about the customer experience that these individuals bring is sure to leave you with fresh ideas and something amazing to take away from the event.”

The panel takes place Wednesday, April 15th at 8:30 am ET.  For more information regarding XPLOR20 or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

Vendors interested in exhibiting should contact sales@xplor.org or visit the exhibit site at www.cvent.com/d/9yqfx0.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xploration Tour Philadelphia Expands Agenda

Complimentary One-Day Event Features Five Speakers

Lutz, FL – October 23, 2019 – Xplor International today announced the expansion of the 2019 Xploration Tour agenda. The Philadelphia event will take place October 30th and will be hosted by NAPCO at their Media Center. The complimentary event is sponsored by Compart. Attendees can register at www.cvent.com/d/6yqy9l.

The event will feature continental breakfast, lunch and five educational sessions:

  • CCM and the Customer Experience – Skip Henk, President/CEO, Xplor International
  • Insurance Document Technology Update – Bill Sinn, Editor in Chief, Insurance Technology Association’s PRO Magazine
  • The API Economy – John Lynch, VP Technology, Compart
  • Records Management Regulations & Challenges – Mark Dameika, Enterprise Records Management Project Lead, Vanguard
  • Why a Modern CCM Platform is a Must-Have for a Digital Transformation Strategy – Angie Winn, VP, Technical Sales and Services, GhostDraft

“We are excited about our lineup of speakers and topics,” says Skip Henk, President/CEO of Xplor International. “This will be a day filled with great content, discussion and networking with peers! Once again want to thank NAPCO for hosting and Compart for sponsoring the event.”

For more information about the Xploration Tour, or for your complimentary registration, visit www.xplor.org/tour.


About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

XPLOR19 Now Accepting Vendor Applications for Las Vegas

Xplor’s re-branded event features new venue, new format and new agenda

Lutz, FL – October 31, 2018 – Xplor International, the worldwide electronic document systems association, today announced they are accepting applications for exhibit space at their 2019 annual conference. The re-branded annual conference, XPLOR19, will take place April 23-25, 2019 at Mandalay Bay in Las Vegas, Nevada. This is the first event in twelve years to be hosted on the west coast.

XPLOR19, the Premier Event for CCM & Digital Document Professionals, is a two-and-a-half day event that brings together end-users, analysts, consultants, industry experts, and vendors who will share the latest best practices and trends in the customer communications and digital document industries. It will feature 40 educational sessions, a keynote speaker, daily networking events and leading-edge vendors in the vendor forum.

The show floor is limited to 40 exhibitors. For 2019 the event features a new single-ballroom configuration which will host the general sessions, networking events, vendor forum and breakout sessions and is designed to maximize exposure and booth traffic.

At XPLOR19, exhibits are either 10×10 or 10×20 formats, leveling the playing field for exhibitors of all sizes while providing the same amount of exposure to conference attendees. There are two options available when selecting a booth: Standard or Kiosk.

The standard booth ($4750 USD during early bird) includes a 6 foot table with two chairs, a wastebasket, 7”x44” company identification sign, a five amp power drop for laptops, two employee passes, and two passes for end user customers. The kiosk option ($5600 USD during early bird) includes the same as well as a countertop and locking cabinet, two padded stools instead of chairs, and a graphic panel. Internet in the vendor forums is provided through your guest room access if you are staying at any one of the four MGM properties.

“This new floor plan and location will drive new attendance and traffic for our vendor forum participants at XPLOR19,” says Skip Henk, President/CEO of Xplor International. “Additionally, we are working on another major announcement that will be a game-changer for our exhibiting partners, so stay tuned.”

For more information regarding XPLOR19, or to access the registration site or the Call for Presentations, please visit www.xplor.org/xplor19. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.

Vendors interested in being an exhibitor should visit the Vendor Forum Website here: http://www.cvent.com/d/ngq61k. Additionally, Xplor’s Director of Sales, Lou Brandow, can be contacted at +1-813-949-6170 or via email at Lou@xplor.org.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xplor to offer First Timer Recognition Program for XPLOR19

The Program Provides Complimentary Conference Passes to Qualified Applicants

Lutz, FL – October 23, 2018 – Xplor International, the worldwide electronic document systems association, today announced the return of the First Timer Recognition Program for their annual conference, XPLOR19, that is being held April 23-25, 2019 at Mandalay Bay in Las Vegas.

XPLOR19 is the premier event for CCM and digital document professionals.The two-and-a-half day event is the perfect blend of 40 educational sessions, panel discussions, and general sessions focusing on the latest in best practices and trends in the CCM and digital document industry. The event also features a keynote speaker, evening networking events, a networking lunch, and over 35 of the industry’s best solution providers and the show floor.

Tweet this: @Xplor_Int will once again be offering FREE conference passes to qualifying applicants through the First Timer Recognition Program. See if you qualify and join me at #XPLOR19 at Mandalay Bay in #Vegas! https://bit.ly/2CY0QcA

Since 2016, the First Timer Recognition Program has given away over 200 conference passes, a $1099 value, to end user attendees. Xplor will once again recognize qualified first time attendees by providing them with a complimentary full-conference pass and an open invitation to come and see what XPLOR19 is all about. The complimentary conference pass entitles the recipient to attend all Xplor educational sessions, general sessions, keynotes and networking events.

“Since its inception, the design of First Timer Recognition Program was to bring in new end users in order to provide different perspectives and insight to our programming and participating partners.” says Skip Henk, President and CEO of Xplor International. “We are seeing many of these attendees returning the next year, bringing their colleagues to experience our world-class education and networking as they themselves did the year before.”

To qualify, applicants must not have attended an annual conference over the last 5 years, be employed by an enterprise or end user company, and stay at one of the host hotels. Hotel rooms can be secured through the Xplor block with costs ranging $89 to $139US plus a $19 resort fee. Interested parties must apply by March 22, 2019. The number of complimentary registrations is limited to (50) and will be awarded on a first come first served basis. You can apply here: www.cvent.com/d/sbq9ny

For more information regarding XPLOR19, or to register, visit www.xplor.org/xplor19. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (EST), Monday through Friday.

Vendors interested in being an exhibitor should contact Xplor’s Director of Sales, Lou Brandow at +1-813-949-6170 or via email at Lou@xplor.org.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org