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Pat McGrew, M-EDP, to Present a Keynote at 2024 Xplor Summit

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Lutz, FL – September 3, 2024 – Xplor International, the worldwide electronic document systems association, today announced that Pat McGrew, M-EDP, CMP, Managing Director of McGrewGroup Inc., will be presenting the keynote address to kick-off the 2024 summit on September 24th. The event takes place September 24-26, at the Hilton Orlando Lake Buena Vista (Disney Springs Area) in Lake Buena Vista, Florida. To register, visit register.xplor.org/summit.

Her session titled “Where in the World is Pat McGrew? An Xploring Life!” will delve into over 30 years’ and 30 countries’ worth of stories and experiences to share. Attendees will find out what’s new from the big shows since the last Xplor Summit, and also about the richness and friendships a life in print and communication brings. From Australia to Austria, Singapore to Sweden, Brazil to Belgium, Pat will share her learnings and advice, and the value of Xploring.

Since there are many journeys, Pat will expand the sharing! For the second half of her keynote, she mustered up a star-filled array of luminaries to share their perspectives on how far we have come, and what they see on the horizon. Pat will moderate a panel with Ernie Crawford, M-EDP, Roger P. Gimbel, EDP, and Mia Papanicolaou, who each bring unique backgrounds we can learn from.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver, and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

Xplor enhances organizational success and advances the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

XPLOR20 to Feature General Session Panel to Kick Off Third Day of Virtual Event

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Lutz, FL – August 27, 2020 – Xplor International has announced that XPLOR20 will feature a general session panel to kick off the day on Tuesday, October 6th.  The session titled ‘The Evolution: Reshaping the Customer Experience’ will feature five industry experts on customer experience. XPLOR20 will take place over four days, starting on September 29th and continuing on October 1st, 6th and 8th. Attendees can register here: www.cvent.com/d/wyq4q8.

Hosted by industry marketer and Xplor International Association Board of Directors Vice Chair Joanne Gore, founder of Joanne Gore Communications, this event involves four other industry experts including:

  • Brian Cox, Senior Director, RR Donnelley
  • Scott Draeger, M-EDP, VP of Customer Transformation, Quadient
  • Matt Swain, Managing Director & Practice Lead, Communications Consulting, Broadridge
  • Linda Woodward, VP Strategic Accounts, Hatteras Inc./FocusOne

This panel covers how customer experience has taken center stage over the last several years. Technologies such as Analytics, Augmented Reality (AR), Artificial Intelligence (AI), Internet of Things (IoT) and Robotic Process Automation (RPA)/Bots, just to name a few, are reshaping the ever-evolving interaction with consumers.

This event will answer questions such as: How will these technologies create a better customer experience? What is the value proposition? Is the perfect customer experience achievable?

Our panel of experts will talk about the CX evolution, what it means for your company and how these technologies can enhance your company’s position and grow your bottom line.

“I am very excited to announce this special panel featuring such an all-star group of participants,” says Skip Henk, President and CEO of Xplor International. “The amount of knowledge about the customer experience that these individuals bring is sure to leave you with fresh ideas and something amazing to take away from the event.”

The panel takes place Tuesday, October 6th at 10:05am ET.  For more information regarding XPLOR20 or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

#XPLOR20 to Feature New ‘Ask the Expert’ Sessions

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Lutz, FL – August 20, 2020 – Xplor International has announced that a new type of session called ‘Ask the Expert’ has been added to the XPLOR20 conference agenda.  XPLOR20 will take place over four days, starting on September 29th and continuing on October 1st, 6th and 8th. Attendees can register here: www.cvent.com/d/wyq4q8.

Known as The Customer Communications Conference, the association’s first ever virtual event will span four days and brings together end-users, analysts, consultants, industry experts and vendors who will share the latest best practices and trends in the customer communications industry.

This year’s event will feature a new session type called ‘Ask the Expert.’  These 20-minute lightning sessions are designed to be an interactive Q&A driven by the attendees where they can ask any questions directly to vendors in the community.

Each of the XPLOR20 exhibiting companies will host a session and attendees will quickly learn how they help their clients and get expert advice on how to solve some of the challenges facing their organizations.

Attendees are encouraged to sit in on as many sessions as possible to make the most of the vast amount of experience available from these industry professionals.

“This new type of session is sure to be informative and interactive, giving attendees extra insight on solving problems that they see every day,” says Skip Henk, President and CEO of Xplor International. “Hearing about issues that other companies are experiencing can help you solve your own company’s challenges more quickly and efficiently.”

For more information regarding XPLOR20, or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

XPLOR20 to Feature Antoine Dupont as Keynote Speaker

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Lutz, FL – February 25, 2020 – Xplor International has announced that on Tuesday, April 14th, XPLOR20 opens up with a keynote session titled ‘The Huge Power of Small: How To Create An Amazing Customer Experience That Drives Results,’ presented by marketing consultant and strategist, Antoine Dupont.  XPLOR20 will take place April 14-16, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: www.cvent.com/d/wyq4q8.

Antoine is a recognized expert and strategist in digital marketing. He’s an award-winning marketing agency owner and a speaker at national and international conferences. His experience includes 18 years in marketing and 15 years in the hospitality industry.

His first job out of college was working for Gordon Ramsey in London at Le Gavroche. His past clients include such notable companies as Office Depot, Unilever, The Sports Authority, Habitat For Humanity. Recent bookings & appearances include CMC19, PRINT19, DigitalSummit19, AICPA19, MPISES19, Florida Restaurant Association, John L Scott Realty, CoachRealtors19 & Digitalium 2018 (Romania), among others.

During his presentation, Antoine will show us how disruption is all around us, that these are truly amazing times and things are moving faster than we ever thought possible. His presentation gives insights into building a business in these times in amazing ways.  He will show how to unleash the power of tiny actions that make a significant and positive difference to your business instantly. The ideas cost nothing to implement, yet the impact they have is profound, and can be put into action immediately.

Antoine takes you on a deep dive into what he calls ‘Moments of CONNECTION,’ moments that radically redefine how you do business.

“Antoine has contributed to our events in the past. His sessions were filled with great content, always engaging and very well-received,” says Skip Henk, President and CEO of Xplor International. “This keynote is a unique opportunity to leverage the power of small to grow your business. This is a do-not-miss session.”

The keynote takes place Tuesday, April 14th at 9:00 am ET.  For more information regarding XPLOR20 or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

Vendors interested in exhibiting should contact sales@xplor.org or visit the exhibit site at www.cvent.com/d/9yqfx0.

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Industry Analyst Panel Announced for XPLOR19

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Lutz, FL — January 23, 2019: Xplor International today announced an industry analyst general session panel as a part of the full-conference curriculum at XPLOR19. XPLOR19 takes place April 23-25, 2019 and the general session will be on April 24th at 8:30am. Attendees can register for XPLOR19 here: www.cvent.com/d/vgq69b

Xplor is pleased to present “The State of the CCM Industry” which welcomes three distinguished analysts who will each share their different perspectives and latest research on the CCM industry.  This is a do-not-miss general session that will provide you the information and insight you need to better understand the current state and future direction of the CCM industry.

This panel will be moderated by industry consultant and Xplor International Association Board of Directors member Joanne Gore.  Joanne will share the stage with our esteemed panel which includes Gina Ferrara of Madison Advisors, Pat McGrew, M-EDP, of Keypoint Intelligence, and Kaspar Roos of Aspire CCS.

“We are pleased to have this great panel kick-off our first full day of programming. The three panelists will each offer a unique perspective providing broad insight into the state and direction of the CCM industry,” says Skip Henk, EDP, President/CEO of Xplor International, “Our attendees are in for a very informative and lively session.”

For more information regarding XPLOR19, or to access the registration site, please visit www.xplor.org/xplor19. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ, at +1-813-949-6170 or via email at sales@xplor.org.

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Peter Muir, Educator, Consultant, and Student for Life, to Close Xploration® 16

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Lutz, FL — January 28, 2016—Xplor International, the worldwide electronic document systems association, today announced their closing keynote presentation will be delivered by Peter Muir at Xploration® 16 being held April 5-7  at the Caribe Royale Orlando in Orlando, Florida. The presentation titled Without a Listener, There is No Communication, sponsored by RICOH, will be on Thursday,

April 7, 2016 from 10:00 AM–11:00 AM.  Attendees can register at: www.cvent.com/d/drqy2z

Tweet this: @PeterMuir, Student for Life, Teacher, Researcher, Entrepreneur, to present closing keynote at #Xplor16  http://ow.ly/XE7xp

Peter Muir, President of Bizucate, Inc., is an educator, consultant, marketer and motivator who helps individuals and organizations find profitable opportunities through multi-channel communications.

With more than 22 years of educational design and business coaching experience, Muir is well known within the Graphic Communications industry as a source of information and inspiration. He initially started Bizucate as a way to channel his passion for and knowledge about Graphic Communications toward helping companies learn, grow and increase their profits.

Over the years, his expertise has expanded to encompass technology, strategy and marketing in a variety of vertical markets and other industries.

His keynote “Without a Listener, There is No Communication” will focus on critical communication components that he has gathered are being lost in modern communications and will share them in this closing keynote. Attendees will reflect on the way they communicate today and how they could communicate even more effectively tomorrow. Peter will challenge you to develop your own learning path after the conference that could include listening skills and much more.

“I have had the opportunity to listen to Peter many times and each and every time I have walked away challenged.” said Skip Henk, EDP, President/CEO of Xplor International. “I want to thank RICOH for sponsoring the closing keynote as it will be the perfect close of the event.”

About Xploration® 16
The two-and-a-half day event is the perfect blend of educational sessions, panel discussions, general sessions, and networking events in a relaxed Florida environment. The event features 55+ Educational Sessions/Panels, THREE Keynote Sessions, 35+ Industry Partners in the Vendor Forum, Two Evening Networking Events and Two Networking Luncheons. For more information, visit the conference website: www.cvent.com/d/drqy2z

About Xplor International
Xplor International is a worldwide, not-for-profit professional association that consists of thousands of users and suppliers of the products and services that create, modify, and deliver customized information using a wide variety of document technologies. The association provides educational products and programs for its members and the industry at large through conferences, meetings and annual events. Xplor International has its worldwide headquarters in Lutz, Florida with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Coordinator
+1-813-949-6171
Chad@xplor.org

Primetime TV and Radio Host, Jeffrey Hayzlett, to Open Xploration 16 Keynotes

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Business Celebrity, Best-Selling Author, and Chairman of C-Suite Network

Lutz, FL — January 26, 2016—Xplor International, the worldwide electronic document systems association, today announced their opening keynote presentation will be delivered by Jeffrey Hayzlett at Xploration® 16 being held April 5-7  at the Caribe Royale Orlando in Orlando, Florida. The presentation titled Think Big, Act Bigger: The Rewards of Being Relentless will be on Wednesday, April 6, 2016 from 11:30 AM – 12:30 PM.  Attendees can register at www.cvent.com/d/drqy2z.

Tweet this: @JeffreyHayzlett, best-selling author and primetime TV/radio host, to present keynote address at #Xplor16  http://ow.ly/XyUaY

“Jeff is a long-time personal friend as well as an Xplor supporter” Skip Henk, EDP, President/CEO of Xplor International. “He is dynamic, energetic and compelling speaker with a great message who will energize and empower our attendees. I certainly look forward to him being part of Xploration 16.”

Jeffrey Hayzlett is a global business celebrity, primetime television and radio show host, and best-selling author. He is a leading business expert, cited in Forbes, SUCCESS, Mashable, Marketing Week and Chief Executive, among many others. He shares his executive insight and commentary on television networks like Bloomberg, MSNBC, Fox Business, and C-Suite TV. Hayzlett is a former Bloomberg contributing editor and primetime host, and has appeared as a guest celebrity judge on NBC’s Celebrity Apprentice with Donald Trump for three seasons. With a strong following in business and social media communities, he’s recognized as one of the top 10 c-suite Twitterers and a key influencer in the social media landscape.

“Every industry is affected by disruption and I’m excited to join the leaders of the print industry on April 6th for Xploration 16 to explore new ways to grow” says Jeffrey Hayzlett. “I’ve been the biggest cheerleader to printing since Guttenburg and I can’t wait to be there.”

His keynote is a take-no-prisoners attitude adjustment for those who call themselves entrepreneurs. Following the success of his prime-time show, C-Suite With Jeffrey Hayzlett, companies and events always want to know what is the secret behind the success of entrepreneurs and executives who can move mountains. “I’ve learned that in every business and in every industry, limitations exist everywhere – mostly in our minds and in the stories we tell ourselves. Getting past these limitations is hard work.”  His keynote will focus on the attitude needed to overcome the obstacles that face businesses every day. No one is coming to save us, none of us will win the lottery. Everyone can think big, the art is in acting bigger.

About Xploration® 16
The two-and-a-half day event is the perfect blend of educational sessions, panel discussions, general sessions, and networking events in a relaxed Florida environment. The event features 55+ Educational Sessions/Panels, THREE Keynote Sessions, 35+ Industry Partners in the Vendor Forum, Two Evening Networking Events and Two Networking Luncheons. For more information, visit the conference website: www.cvent.com/d/drqy2z

About Xplor International
Xplor International is a worldwide, not-for-profit professional association that consists of thousands of users and suppliers of the products and services that create, modify, and deliver customized information using a wide variety of document technologies. The association provides educational products and programs for its members and the industry at large through conferences, meetings and annual events. Xplor International has its worldwide headquarters in Lutz, Florida with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Coordinator
+1-813-949-6171
Chad@xplor.org