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State of CX in 2022

From culture to employee enablement to technologies, long-time Xplor member and sponsor Quadient is sharing the six trends that enterprises should examine for success in their new eBook, ‘State of CX in 2022’.  Download this valuable guide to learn:  Expert insights into the biggest trends in Customer Experience Management (CXM) and Customer Communications Management (CCM).   Technologies driving […]

TRANSPROMO Using Video: Deliver Marketing Messages and Increase Revenue with Personalized Video

Why is video more important now than ever before? How can the transactional printing industry USE video? Digital customer journeys have a key glaring gap; providing personalized education for each and every customer to help them progress with confidence in choosing their financial products. Using a combination of real-time interactivity, math and logic processing, and […]

GhostDraft Joins Xplor International as a Silver Elite Association Sponsor

Lutz, FL – March 2, 2021 – Xplor International, the worldwide electronic document systems association, today announced that GhostDraft has become a 2021 Silver Elite Association Sponsor. GhostDraft’s cloud-native customer communications and digital experience suite is designed for insurance. They offer a true SaaS solution, integrating with industry-leading core system vendors, delivering insurance-focused services, and […]

Personalized Video … where does it fit?

By Skip Henk, EDP, President/CEO of Xplor International *Cover photo compliments of  Pitney Bowes EngageOne® Video mentioned in post Personalized Video … where does it fit? My Grandson recently participated in a “fun run” to help raise money for his school. He ran 39 laps with friends and relatives pledging $$$ per lap. Not a new […]

New Registration Option Available for Xploration® 16

A Full Conference Pass & Hotel Room Starting at Only $999 USD Lutz, FL – November 17, 2015 – Xplor International, the worldwide electronic document systems association, today announced a new registration option for their annual conference, Xploration® 16, being held April 5-7, 2016 in Orlando, Florida at the Caribe Royale Orlando. Tweet this: @Xplor_Int […]

RR Donnelley Buys Consolidated – Survival or Growth?

Early in my career I fantasized about the possibility that 100% of the businesses in the world, their economic output and profits were all the efforts of one person. Seems a bit farfetched but I always deemed it plausible. Some of the United States most influential industrialists like Andrew Carnegie and Rockefeller had that dream, […]

Are We Sacrificing Sales For Convenience?

A Mobile App or The Hot Dog Guy One of the big joys in my life is attending sporting events whether it  baseball, football, hockey, arena football. There are some things I love and I hate about the experience. • I LOVE to sit in the stands, do the wave, eat a hot dog and […]

Make Your Next Tradeshow An Event!

Are You Excited About Print13?  You Need To Be! You book a flight, a hotel room and make sure you register for the free exhibit hall pass. You even sign up for a few conference sessions.  Where are you going?  To a tradeshow! If you are in your mid-20’s you are absolutely pumped. A trip […]

Is Multi-Channel Marketing Just Another Spray and Pray?

Last week when I was in Haiti I had an interesting conversation with one of the people in our group about the whole subject of marketing and in particular the best way he could solicit funds for his not-for-profit organization. He shared that he had researched the concept of multi-channel marketing and was keen on […]