Xplor hosts 24 live complimentary webcasts each year. These events are presented by subject matter experts from the end user and vendor community as well as industry analysts and consultants who provide leading edge content encompassing the latest trends, best practices and technologies.
Everyone is welcome to register for an Xplor live webcast. The recordings of the webcasts are available to both Xplor Individual and Corporate through the Member Portal. If you are not a member, please consider the investment in an Xplor Membership.
Upcoming Events
Wednesday, December 4th – 1pm ET
Brave New Frontiers of Customer-Centric Digital Transformation in CCM – Sponsored by FCI CCM, Inc.
Customer expectations have drastically shifted, and consumer-facing businesses must quickly adapt. For example, nearly 50% of customers expect their banks to connect their income, expenses, and savings to enhance their financial well-being (NTT Data, 2022).
Clearly, the service communications must evolve from a transactional “Tell me” to a proactive “Help me,” with data-driven insights. These communications also garner 30% more customer engagement than any other touchpoint, becoming a goldmine of revenue signals and a potent growth driver. FCI will demonstrate how a customer-centric transformation of CCM can boost engagement by ~40%, driving a ~10% lift in revenue. Register Now!
Wednesday, February 19th – 1pm ET
Mayo Clinic Improves Customer Service and Realizes Thousands in Postal Savings – Sponsored by Solimar Systems
Join us as we discuss how intelligent workflow automation continues to grow and benefit the print and mail environment and improve customer service globally for Mayo Clinic. In addition to replacing their offset content to digital, personalized patient booklets for in-house printing, Mayo Clinic also consolidates and households documents. This reduces the number of individual mail pieces but also summarizes statements and invoices into a single document. These documents are easier for their patients to understand. Read more and register here!
Recent Events
Navigating Compliance in CCM: Practical Insights and Strategies – November 19, 2024
Co-Presenters: Pat McGrew, Jeff Devoyd, Dennis Quon, & Mary Ann Rowan
Mastering Prompts: Making AI Conversations Easy and Fun! – November 6, 2024
Presenter: Betsy Keplinger, M-EDP
Transforming Customer Journeys: The Power of Data, AI, Machine Learning and Intelligent Orchestration – October 30, 2024
Co-Presenters: Crystal Mullins & Liz Stephen
How AI is impacting digital transformation/publishing (Insights from AWS) – October 16, 2024
Co-Presenters: Andrew Kniberg & Kim Keller
Migration Made Easy – October 2, 2024
Presenter: Avi Greenfield
Color Conformance for Fleet Print Devices – September 18, 2024
Co-Presenters: Randy Hardy & David Hunter
Lunch & Learn: Embeddings: The Lens Translating Reality into AI Understanding – August 21, 2024
Co-Presenters: Atif Khan & Pat McGrew, M-EDP, CMP
The Skinny on Language Translation – July 24, 2024
Co-Presenters: Ernie Crawford, M-EDP & Ligia Mora
Lunch & Learn: Let’s Talk About Enterprise Workflow Tools – June 12, 2024
Co-Presenters: Betsy Keplinger, M-EDP, MS & Pat McGrew, M-EDP, CMP
Membership Has Its Privileges – May 29, 2024
Co-Presenters: Skip Henk, EDP & Brian Miller
Color Conformity and Why It Matters to Your Brand! – April 3, 2024
Co-Presenters: Randy Hardy & David Hunter
Blending Intelligent Automation, JDF Integration and PDF Optimization – March 6, 2024
Co-Presenters: Maggie Curry & Mary Ann Rowan
Want to listen in or see more of our content? Click below to learn more about Xplor membership!
Learn More About Membership
Questions? Please contact info@xplor.org.