Xplor hosts 25+ live webinars each year. These events are presented by subject matter experts from the end user and vendor community as well as industry analysts and consultants who provide leading edge content encompassing the latest trends, best practices and technologies.
Everyone is welcome to register for an Xplor live webcast. The recordings of the webcasts are available to both Xplor professional and company members through the member’s hub. If you are not a professional or company member, please consider the investment in an Xplor Membership.
Wednesday, March 28th at 1pm ET
Workflow + Automation = Profit
Sponsored by Crawford Technologies
It’s widely accepted that streamlining your workflows will increase efficiencies, reduce errors, and provide opportunities to expand your business. But implementing an automated workflow takes time and money. Can the investment be justified? The answer is yes! Join Pat McGrew, Director, Keypoint Intelligence, InfoTrends Production Workflow Service and Scott Baker, EVP, Crawford Technologies, for an informative discussion on how automating your workflows will lead to increased profitability. We’ll take a look at the state of workflow in North America and review challenges, bottlenecks and opportunities identified in a recent Keypoint Intelligence survey. We’ll share examples of CrawfordTech customer stories demonstrating what the real-life results can be when automating your workflows, and conclude with a best practices blueprint for success. Register Now!
Wednesday, April 4th at 1pm ET
Creating a Customer Communications Management (CCM) Platform that Provides Competitive Differentiation
Sponsored by RICOH USA, Inc.
The importance of Customer Communications Management (CCM) and its impact on Customer Experience (CX) has moved into the C-Suite as an area of critical business importance. It is now understood that providing a superior customer experience is critical for competitive differentiation and long term business success. Yet, most enterprises struggle with achieving putting in place a platform that successfully supports this business strategy.
This webinar examines typical enterprise CCM architectures and reviews challenges associated with those environments. Alternate approaches that address current challenges and position an enterprise for future technology will be presented. Register Now.