Xplor International, also known as Xplor® and The Electronic Document Systems Association®, is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.
Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.
We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.
Xplor International has its worldwide headquarters in Florida, with active membership across the globe.
Evolution of Xplor
Xplor began as a Xerox 9700 User Group in the late 70s, becoming a not-for-profit association in 1981, opening the doors for other vendors to participate. Xplor is an acronym for Xerox Printing Liaison ORganization.
Originally headquartered in Torrance, California, Xplor’s membership and annual conference grew over the years. In 2004, the Xplor conference in Dallas, Texas had 160,000 square feet of exhibit space with over 9,000 attendees.
After September 11th, participation at tradeshows began to taper off due to budget and personnel restraints. It was then that Xplor decided to get out of the tradeshow business and focus on their core competency, education. The 2004 Dallas show was the last big show that Xplor held.
Starting in 2005, Xplor began co-locating with other venues and made the decision in 2008 to do their own stand-alone conference with a small vendor forum. In 2014, the conference was rebranded as Xploration.
From 2008-2013 the conference event was held at the TradeWinds Island Grand Resort in St. Pete Beach, Florida. Due to the growth of the event, the location moved to the Wyndham Orlando Resort International Drive in 2014 and 2015 before heading to the Caribe Royale Orlando for 2016 and 2017, and then the Rosen Plaza in Orlando, Florida for 2018.
2019 was an experimental year in heading to the west coast, where we partnered with the ISA Sign Expo in Las Vegas. The annual conference returned to the east coast in 2020, although due to COVID-19, we held a virtual event that fall.
Thankfully, we were able to offer an in-person event in November 2021. We returned to the TradeWinds Island Grand Resort in St. Pete Beach, Florida for our 2021 and 2022 conferences. In 2023, we reimagined, rebranded and relocated our event. The first-ever Xplor CCM Summit was held at the Rosen Centre Hotel in Orlando, Florida in November 2023. The event showcased a restructured agenda to better promote the exchange of information, ideas and different perspectives to drive strategic conversations.
In addition to an annual summit event, Xplor has expanded to offer educational programs which include 24 educational webinars per year, local events, scholarships and the EDP certification program.