Xplor hosts 25+ live complimentary webcasts each year. These events are presented by subject matter experts from the end user and vendor community as well as industry analysts and consultants who provide leading edge content encompassing the latest trends, best practices and technologies.
Everyone is welcome to register for an Xplor live webcast. The recordings of the webcasts are available to both Xplor professional and company members through the member’s hub. If you are not a professional or company member, please consider the investment in an Xplor Membership.
UPCOMING COMPLIMENTARY WEBCASTS:
Wednesday, March 3 – 1pm ET
Contextual Data: The Key to Improving the Customer Experience
Madison Advisors recently presented on what makes an effective post composition solution and the trends in the market for enterprise and service providers. Customer Experience continues to be one of those growing topics of interest as business units adapt to include a fully remote yet personalized experience to match a post-COVID world. Want to know the secret? It’s contextual data. Join Crawford Technologies as we review how contextual data can be used to improve your customer experience across the board. In this 45 minute webinar, you’ll learn about:
– Data indexing
– Omni-Channel, CCM, and the customer experience
– Data optimization in a best-in-class customer journey
Wednesday, March 17 – 1pm ET
Three Reasons to Add Personalized Video to your Communications
As electronic document specialists, Xplorers are optimizing their post-pandemic digital transformations. Personalized video has emerged as one of the most pragmatic and impactful ways to achieve digital acceleration, enabling users to develop genuine customer relationships online, safely, securely and authentically. In this session, Quadient and BlueRush will share the CX benefits, design approaches and business outcomes you can expect by adding personalized video to your existing customer communications.
Join Quadient and BlueRush for this live event to see how global financial services, insurance and pension organizations have achieved these results by adding the power of personalized video to their customer communications. Our speakers will explore both the art and science to adopting personalized video, the key criteria for developing ROI metrics and best practices for measuring success.
If that’s not enough, this session will share how adding personalized video to your printed mail enables you to take advantage of the 2021 USPS Emerging and Advanced Technologies Promotion. providing your organization with a 2% rebate on postage when you use personalized video. Register Now!