Xplor hosts 25+ live webinars each year. These events are presented by subject matter experts from the end user and vendor community as well as industry analysts and consultants who provide leading edge content encompassing the latest trends, best practices and technologies.
Everyone is welcome to register for an Xplor live webcast. The recordings of the webcasts are available to both Xplor professional and company members through the member’s hub. If you are not a professional or company member, please consider the investment in an Xplor Membership.
Wednesday, March 20th – 1pm ET – Register Now!
Enterprise Communications Processing (ECP): An Emerging Class of CCM Software
Sponsored by Tecra
With digital transformation taking hold of the industry, customer communication processing facilities – whether commercial outsourcers, enterprise in-plants, or corporate shared services – are evolving their workflow capabilities to efficiently and securely process omni-channel communications at scale. In this Xplor webinar, sponsored by solutions provider Tecra, Aspire CEO and Principal Analyst Kaspar Roos will address the emergence of a new CCM solutions class that supersedes Automated Document Factory (ADF) software and helps customer communications providers overcome the challenges of ADF through modern, cloud-based end-to-end processing.
Wednesday, March 27th – 1pm ET – Register Now!
Standardizing Paper and Digital Documents for Enterprise BPM, CCM, and Archiving
Sponsored by Foxit Software
How do forward-looking organizations un-silo and optimize their document conversion strategies? From managing multi-channel input from customers, feeding documents through your business process efficiently, and minimizing risk with compliant, long-term digital preservation of client data, we’ll look at how centralizing document conversion and generation contributes to a modern IT architecture and a better customer experience. Click for more information.
Wednesday, April 3rd – 1pm ET – Register Now!
The New Connectivity: Your Interface with the World Beyond Your Control
Sponsored by Compart
The world of document output has been changing for some time now but it is more complex than ever. Customers have pushed organizations to move from a single channel to multi-channel to omnichannel to what we now call optichannel communication: the channel that is most optimal for them.
Thorsten Meudt, CMO, Compart AG, discusses this complex world and offers some thoughts on how to monitor and measure all the various processes that comprise this new world of customer communication.
Wednesday, May 1st – 1pm ET – Registration coming soon
Sponsored by TEC Mailing