Xplor Issues Annual Call for Award Nominations

Recognitions to include Application, Technology as well as Lifetime Achievement Awards

Lutz, FL — December 12, 2016: Xplor International, The Electronic Document Systems Association®, today issued a call for nominations for their annual awards, to be presented at their 2017 Annual Conference, Xploration® 17, March 28-30 at the Caribe Royale Orlando in Orlando, Florida. The deadline for nominations is January 13, 2017. For more information on the annual Xplor awards, or to nominate a company or individual, please visit www.cvent.com/d/lvq4l4.

Tweet this: @Xplor_Int Issues Annual Call for Award Nominations. Nominate an individual/company in one of 4 categories bit.ly/2gIfuJ2 #XPLOR17

Application of the Year Award
The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members.

Technology of the Year Award
The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.   This can be a new program, product or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members.

Xplorer of the Year
For over 20 years, Xplor International has honored an individual who has made outstanding contributions to the association. The Xplorer of the Year is Xplor International’s most prestigious award; it honors significant service to the association, dedication to the Xplor mission, and notable achievement promoting the interest of the electronic document systems industry.  Only current members of Xplor International, who are not on the Association Board of Directors, are eligible.

The Brian Platte Lifetime Achievement Award
Established in 2007, this award is given to an individual whose efforts and contributions have significantly changed the course and development of the digital document and customer communications industry. This award is open to members and non-members.

If you have any questions on the award nominations, please contact Xplor Headquarters at +1-813-949-6171 or via email at Lynn@xplor.org. For more information in regards to Xploration® 17, please visit www.cvent.com/d/5vqky8. Vendors interested in being a sponsor or exhibitor can contact Xplor’s Director of Sales, Deborah Green, at +1-770-444-3845 or via email at deborahgreen@xplor.org.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org

Registration Now Open for Xploration® 17

Customer Communications Conference to be Held March 28-30, 2017 in Orlando, FL

Lutz, FL – November 17, 2016 – Xplor International, the worldwide electronic document systems association, today announced that registration is now open for Xploration® 17 being held March 28-30, 2017 in Orlando, Florida at the Caribe Royale Orlando.

Tweet this: @Xplor_Int announced that registration is open for Xploration 17 in Orlando, FL at @The_Caribe! More info: http://bit.ly/2f4Mc2B #XPLOR17

Xploration® 17 will provide information, best practices and insight into the changing customer communications industry. The event will feature over 60 educational sessions presented by end users, industry analysts, industry consultants, and subject matter experts who will share real world examples and case studies.

The event will take place at the Caribe Royale Orlando which boasts more than 53 lush, tropical acres, over 1,300 spacious suites, and an expansive state-of-the-art meeting and event facility. The Xplor group rate has this tropical all-suite hotel is locked in at $179 per night for a standard room, including resort fees. It is truly a great value at a great venue.

If you are involved in the design, creation, production and distribution of customer bills, statements, direct mail or policies, no matter what channel(s) of distribution, the Xploration® 17 conference program is relevant to your organization.

“Xplor conferences are traditionally known for great educational content and the 2017 event will continue that tradition” says Skip Henk, President and CEO of Xplor International. “We are certainly pleased and grateful to the end users, industry analysts, industry consultants, and subject matter experts who are willing to share their experiences. I invite and encourage you to check out the conference web page.”

Conference Program: The two-and-a-half day event is the perfect blend of educational sessions, panel discussions, general sessions, and networking events. Features include:

  • 60+ Educational Sessions
  • Panel Discussions and General Sessions
  • Keynote Speaker
  • 35+ Industry Partners in the Vendor Forum
  • Two Evening Networking Events (Tue/Wed)
  • Two Networking Luncheons (Tue/Wed)
  • Thursday Breakfast
  • Analyst Workshop (Thursday)
  • Pre-Conference Program by Print Media Center (separate purchase)

For more information regarding Xploration® 17, or to access the registration site, please visit www.xplor.org/xplor17. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (EST), Monday through Friday.

Vendors interested in being an exhibitor should contact Xplor’s Director of Sales, Deborah Green at +1-770-444-3845 or via email at deborahgreen@xplor.org.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org

2016/2017 Xploration Tour Premiers in Dallas

Latest Trends and Best Practices in Customer Communication Management

Lutz, FL – October 5, 2016 – Xplor International, today announced the 2016/2017 Xploration Tour that will premier in Dallas, Texas on November 10, 2016.

The Xploration Tour is a joint-venture with Xplor USA designed to provide educational programming, information, and networking opportunities to members as well as industry professionals across North America.

The 2016-2017 Xploration Tour speakers will delve into the latest trends and best practices in Customer Communications, sharing trends in the industry as well as what they have learned dealing with their own CCM strategy.

The one-day events will each feature an industry analyst overview, four educational sessions, and a speaker panel discussion. Registration includes a continental breakfast, all six sessions, lunch, and in selected cities, a facility tour.

“With multi-channel and omni-channel communications playing a more integral role in the discussion of the Customer Experience, CCM is no longer an option”, says Skip Henk, President/CEO of Xplor International, “Whether a company already has or is looking to implement and/or enhance their CCM strategy, these one-day sessions will provide insight and direction.”

The Xploration tour will target US cities across North America and include:  Atlanta, Chicago, Dallas, Minneapolis and Omaha*. The events will begin on November 10, 2016 in Dallas and run through October of 2017.

Confirmed events include Dallas, Texas on November 10, 2016 which is exclusively sponsored by Pitney Bowes. The second event will be in Atlanta, Georgia on February 9, 2017 and is sponsored by Racami. Additional cities and events will be announced when confirmed.

For more information about the Xploration Tour, visit www.xplor.org.

For information on becoming an Xploration Tour sponsor please contact Deborah Green, Director of Sales, at +1-770-444-3845 or email deborahgreen@xplor.org

*Final city selection may vary.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org

Xplor at Graph Expo Breakfast Panel Deemed a Success by Attendees

“The Customer Experience” continues to be a hot topic

Lutz, FL — October 3, 2016: Xplor International, the worldwide electronic document systems association, today announced that the Xplor at Graph Expo Breakfast event held on September 27, 2016 at the Orange County Convention Center was deemed a success by the attendees.

Tweet this: @Xplor_Int at #GraphExpo announces their keynote panel was a success and that #CX continues to be a hot topic http://bit.ly/2dVaobX

The Xplor at Graph Expo Breakfast panel was introduced four years ago with registration limited to 200. The event once again reached capacity marking its fourth year in a row.

Registration to the Xplor at Graph Expo event included admission to the panel, breakfast and a Graph Expo exhibit hall pass, courtesy of sponsors Canon Solutions America, Compart, Pitney Bowes, and Xerox Corporation.

“We received great feedback from attendees about both the subject matter and the panel itself. Attendees I spoke with enjoyed the real world applicability of the discussion.” said Skip Henk, EDP, President and CEO of Xplor. “A special thanks to our panelists and moderator Matt Swain for making the session very informative and once again our sponsors of the Xplor at Graph Expo breakfast.”

As a follow up to the breakfast panel, a webinar will take place November 1, 2016 at 1pm ET that will summarize the findings of the panel and allow our sponsoring companies an opportunity to share their opinions on the topic as well. Attendees can register here: http://attendee.gotowebinar.com/register/6950831413555867651.

Xplor International’s next event, Xploration® 17, is being held March 28-30 and will feature over 60 educational sessions, five panel sessions, a keynote, and an Industry Analysts Workshop, all in addition to the vendor forum and daily networking events. The event is being held in Orlando, Florida at the Caribe Royale Orlando. Preliminary event information can be found on the Xplor website (www.xplor.org/xplor17) and we are currently accepted application for speakers (http://www.cvent.com/d/jfqb85).


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org

Xplor International Issues 2017 Conference Call for Presentations

Three-Day Event to Host Over 60 Educational Sessions, Vendor Forum, and Networking Events

Lutz, FL – September 29, 2016 Xplor International, the worldwide electronic document systems association,  has issued a “call for presentations” for their annual event, Xploration® 17, taking place March 28-30, 2017 at the Caribe Royale Orlando in Orlando, Florida. The event will feature five distinct tracks which include over 60 educational sessions, 40 solution snapshot sessions, five panel sessions, a keynote, and an Industry Analysts Workshop, all in addition to the vendor forum and daily networking events.

Tweet this: @Xplor_Int has opened up the call for presentations! Share your knowledge in Orlando on various topics! http://bit.ly/2cYVNrw #Xplor17

Xplor has opened up the call for presentations with the ability to submit as either a Session Presenter or a Panelist. However, Xplor is doing things a bit different this year. Session Presenters will have the option of a 25-minute Lightning Learning or a 50-minute Deep Dive timeslot.

“Delivering educational content from those that live, work and breathe customer communications helps make our conference successful”, says Roger Chamberlain, 2017 Conference Chair.  “For the last few years, the number of submissions has surpassed available opportunities to present, so we encourage you to submit early.  Sharing your knowledge and experiences is paramount to ensuring our attendees have the best opportunity to learn!”

To view a full list of conference topics or to submit, please visit the Call for Presentations website. Please feel free to sign up as both a panelist and a session presenter. Due to past demand, we can only accept one entry per person for session presenters, so choose your best one! Those selected will be notified of the status of their submission in November.

If selected as a session presenter or a panelist, business end users will enjoy the conference with a complimentary Platinum Passport.  Industry partners/vendors will save over 50% with a discounted rate of $499 for the Platinum Passport.

Not quite sure you want to present? Get some advice from Xplor’s President/CEO here.

Five Educational Tracks
In preparation for Xploration® 17, Xplor is seeking speakers from the business analyst and vendor communities on topics across five different tracks that encompass the entire document lifecycle and includes, but not limited to:

  • Business Management: Analytics, Business Intelligence, Business Justification, Dashboards, Data Security, Metrics, Production Control Management, Production Integrity, RFP, Workflow
  • All Things Data: Accessibility, Compliance, Composition, Data Management, Data Transformation, Design, Print Stream Engineering
  • Distribution: BYOD, Email, Mail, Mobile, Print, Social, SMS, Video, Web
  • The Customer Experience: CCM, Changing Workforce, Cross-Channel, e-Commerce, Listening/Response Management, Managing Multi-Channel, Marketing, Mergers/Acquisitions, Mobile Strategies, Multi-Channel ADF, Omni-Channel
  • Fundamentals: EDBOK Document Fundamentals taught by acadami

Five Panel Topics
Xploration® 17 will feature five panels throughout the event (that you can be involved in!) on the following topics:

  • Can Digital Transformation Revolutionize Your Business?
  • Collaboration: Expanding the Communication Ecosystem
  • Does Channel Preference Drive Results?
  • Is the Ideal Customer Experience a Moving Target?
  • What Role Does Mobile Technology Play in Delivering a Great Customer Experience?

Vendor Forum
The event will also feature a vendor forum that is designed to capitalize on the wealth of knowledge within the Xplor vendor community. These forums provide an opportunity for both attendees and vendors to share ideas and information on applications, industry trends and products.

Networking Events
Xplor’s Conference is known as the number one networking event in the industry. The 2017 event will once again continue that tradition as participants can attend educational sessions during the day while networking at lunches and evening events.

For more information or to apply as a speaker, please visit http://www.cvent.com/d/jfqb85. For more information about the conference, please visit www.xplor.org/xplor17. Any questions should be directed to Register@xplor.org, +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

Vendors interested in exhibiting or being an event sponsor should contact Xplor’s Director of Sales, Deborah Green, at 770-444-3845 or via email at deborahgreen@xplor.org.

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org

Xplor International Announces 2017 Conference Event

Xploration® 17 to be held March 28-30, 2017 in Orlando, Florida

Lutz, FL — September 28, 2016: Xplor International, the worldwide electronic document systems association, today announced the dates and location for their 2017 annual conference. The event will feature five distinct tracks which include over 60 educational sessions, 40 solution snapshot sessions, five panel sessions, a keynote, and an Industry Analysts Workshop, all in addition to the vendor forum and daily networking events.

Xploration® 17 will take place March 28-30, 2017 at the Caribe Royale in Orlando, Florida.

Tweet this: @Xplor_Int announces March 28-30 at the Caribe Royale in Orlando for their Xploration 17 conference #Xplor17 http://bit.ly/2cVtpGI

Also known also as The Customer Communications Conference, the two-and-a-half day event will bring together end-users, analysts, consultants, industry experts, and vendors who will share the latest best practices and trends in the customer communications industry.

For anyone involved in the creation, design and/or delivery of customer communications, this is a great event to hear the latest industry trends, best practices and to find solutions.

“Xploration® 17 will be capitalizing on the well-received educational matrix we introduced at last year’s event.” says Skip Henk, President/CEO of Xplor International, “We have made some adjustments to the event based on attendee feedback. The event will once again feature great content and networking at a beautiful venue in March, which is a great time to be in Florida.”

The five educational tracks include: Business Management, All Things Data, Distribution, The Customer Experience, and a Fundamentals course taught by acadami. Within these topics, Xploration® 17 will also feature five panels throughout the event. They are:

  • Can Digital Transformation Revolutionize Your Business?
  • Collaboration: Expanding the Communication Ecosystem
  • Does Channel Preference Drive Results?
  • Is the Ideal Customer Experience a Moving Target?
  • What Role Does Mobile Technology Play in Delivering a Great Customer Experience?

Vendor Forum
The Vendor Forum will feature 38 leading industry vendors with an opportunity for attendees and vendors to share ideas and information on applications, industry trends and products. 

Networking Events
Xplor’s Conference is known as the number one networking event in the industry. The 2017 event will once again continue that tradition as participants can attend educational sessions during the day while networking at lunches and evening events.

Interested in speaking at Xploration® 17? Our Call for Presentations is currently open and if you are interested in speaking at the conference, you can apply here. You can also check the official 2017 Annual Conference page anytime for the most up-to-date information.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

Vendors interested in being an event exhibitor or sponsor should contact Xplor’s Director of Sales, Deborah Green, at +1-770-444-3845 or via email at deborahgreen@xplor.org.

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org

Xplor Breakfast Panel Features Industry Leading Panelists

Lutz, FL — September 19, 2016:  Xplor International, the worldwide electronic document systems association, today announced the final line up of leading industry experts who will be participating in the Xplor at Graph Expo Breakfast Panel, September 27th at the Orange County Convention Center.

The event, sponsored by Canon Solutions America, Compart, Pitney Bowes and Xerox will feature panelists:

  • Mark DeBoer, Director of Customer Experience at Darwill
  • Patrick Maurer, President of Apex Revenue Technologies
  • Michael Miller, SVP, Client and Business Solutions at Broadridge Customer Communications
  • Bill Reboul, SVP, Strategy, Product Management and Marketing at Fiserv

The breakfast keynote session, moderated by Matt Swain of InfoTrends is titled “Customer Experience: A Critical Factor for Achieving Success”, the panel will focus on the importance of the customer experience, as well as understanding customer expectations, with end user panelists sharing their insights in their efforts to create the perfect customer experience.

The breakfast session is complimentary and space is limited to the first 200 people who register. Approximately 40 seats remain.

When:  September 27, 2016
Where: Orlando Convention Center
Time: 7:30 AM-10:00 AM
Registration:   Complimentary  – (Registration Required)

Click here to register or visit the Xplor website at www.xplor.org.  Questions and requests for additional information can be directed to Xplor Headquarters via phone at +1-813-949-6170 or via email at info@xplor.org.

For more information on becoming a sponsor of a future Xplor event, please contact Deborah Green, Director of Sales, at +1-770-444-3845 or deborahgreen@xplor.org

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org

“Xplor at Graph Expo” Event Sponsored by Industry Leaders

Lutz, FL — July 26, 2016: Xplor International today announced that Canon Solutions America, Compart North America, Pitney Bowes and Xerox Corporation will be sponsoring this year’s Xplor at Graph Expo event being held September 27, 2016 during the Graph Expo show.

Customer Experience: A Critical Factor for Achieving Success will be moderated by Matt Swain of InfoTrends who, along with panelists, will address whether the advancements in technology and changes in human behavior make superior customer experience a moving target. A superior customer experience has emerged as a critical success factor for companies. It is about meeting, and ideally exceeding, the expectations of your customer.

The complimentary event is limited to the first 200 registrants. Registration includes admission to the panel session, a networking breakfast, and a Graph Expo exhibit hall pass, all courtesy of the event sponsors. For more information, or to register for the event, visit the event page: http://bit.ly/1U9jX6g

“Over the last couple of years the concept of delivering a great customer experience has taken center stage and has become a critical success factor for companies.” says Skip Henk, President and CEO of Xplor International. “Our panelists will discuss the critical success factors in delivering a superior customer experience, as well as the obstacles and how companies can overcome them.”

Event Details:

Date: September 27, 2016
Time: 8:30 AM to 10:00 AM (Breakfast starts at 7:30 AM)
Location: OCC North Building – Level 3, Room N310 E&F
Cost: FREE (Registration required and limited to the first 200 registrants)

For information about Xplor at Graph Expo, please visit: http://bit.ly/1U9jX6g. You can also contact Xplor Headquarters at +1-813-949-6170.


About Canon Solutions America
Canon Solutions America is a leading provider of digital document technology solutions.  The Océ brand has a reputation for delivering high speed, outstanding quality and rock-solid reliable production printers to some of the biggest industries and brands. From cut-sheet to continuous feed, monochrome to full-color, and toner to inkjet, these scalable printing and workflow solutions are customized for your business and backed by award-winning service. As part of Canon Solutions America, we have the brightest R&D minds advancing tomorrow’s innovations to help you grow your business, control costs, and practice environmental stewardship. Whether it’s improving productivity or opening new markets and applications, we can help you be ready for the future. Learn more at pps.csa.canon.com.

About Compart North America
Over the course of two decades Compart has helped over 1,200 companies worldwide, across a broad range of industries, to successfully implement output management solutions. Our international team has extensive technological expertise in providing output management solutions for complex enterprise environments. We work with you to design the ideal output management solution for your business. www.compart.com

About Pitney Bowes
Pitney Bowes (NYSE: PBI) is a global technology company offering innovative products and solutions that enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and global ecommerce. More than 1.5 million clients in approximately 100 countries around the world rely on products, solutions and services from Pitney Bowes. For additional information, visit Pitney Bowes at www.pitneybowes.com.

About Xerox Corporation
Xerox is a global business services, technology and document management company helping organizations transform the way they manage their business processes and information. Headquartered in Norwalk, Conn., we have more than 140,000 Xerox employees and do business in more than 180 countries. Together, we provide business process services, printing equipment, hardware and software technology for managing information — from data to documents. Learn more at www.xerox.com.

About Xplor International
Xplor International is a worldwide, not-for-profit professional association that consists of thousands of users and suppliers of the products and services that create, modify and deliver customized information using a wide variety of document technologies. The association provides educational products and programs for its members and the industry at large through conferences, meetings and annual events. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org

Xplor at Graph Expo Registration Now Open

Lutz, FL— June 15, 2016: Xplor International today announced that registration for their keynote breakfast panel during the Graph Expo event, September 25 – September 28, 2016 at Orlando Convention Center, is now open. Registration is available here: http://www.cvent.com/d/xfqvqg

The breakfast keynote session, moderated by Matt Swain of InfoTrends is titled “Customer Experience: A Critical Factor for Achieving Success” and will focus on the importance of the customer experience, as well as understanding customer expectations, with end user panelists sharing their insights in their efforts to create the perfect customer experience.

This sponsored breakfast session is presented at no charge, thanks to sponsors Canon Solutions America, Compart North America, and Xerox Corporation. Space will be limited to the first 200 people who register.

When:  September 27, 2016
Where: Orlando Convention Center
Time: 7:30 AM-10:00 AM
Registration Fee: Complimentary (Registration Required here: http://www.cvent.com/d/xfqvqg)

Questions and requests for additional information can be directed to Xplor Headquarters via phone at +1-813-949-6170 or via email at info@xplor.org. Additional sponsorship opportunities remain open for the event. For more information on becoming a sponsor, please contact Deborah Green, Director of Sales, at +1-770-444-3845 or deborahgreen@xplor.org.


About Xplor International
Xplor International is a worldwide, not-for-profit professional association that consists of thousands of users and suppliers of the products and services that create, modify, and deliver customized information using a wide variety of document technologies. The association provides educational products and programs for its members and the industry at large through conferences, meetings and annual events. Xplor International has its worldwide headquarters in Lutz, Florida with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org

 

Xplor to Host Breakfast Panel at 2016 Graph Expo Event

Customer Experience: A Critical Factor for Achieving Success

Lutz, FL—May 25, 2016 – Xplor International, the worldwide electronic document systems association, today announced that it will once again host a breakfast panel during the Graph Expo event, September 25 – September 28, 2016 at Orlando Convention Center.

The breakfast keynote session, moderated by Matt Swain of InfoTrends is titled “Customer Experience: A Critical Factor for Achieving Success” and will focus on the importance of the customer experience, as well as understanding customer expectations, with end user panelists sharing their insights in their efforts to create the perfect customer experience.

The concept of providing a superior customer experience has emerged as a critical success factor for companies. It is about meeting, and ideally exceeding, the expectations of your customer. The fact is that price/cost leadership is no longer sustainable for customer retention, shifting the focus of companies to delivering superior customer experiences. Along with developing various integration and automation tools to organize customer information better, how can companies drive customer perception, satisfaction, and customer loyalty?  With advancements in technology and changes in human behavior, is offering a superior customer experience a moving target?

This sponsored breakfast session is presented at no charge, thanks to our sponsors Compart North America and Xerox Corporation. Space will be limited to the first 200 people who register. Additional sponsorship opportunities remain open for the event. For more information on becoming a sponsor, please contact Deborah Green, Director of Sales, at +1-770-444-3845 or deborahgreen@xplor.org.

When:  September 27, 2016
Where: Orlando Convention Center
Time: 7:30 AM-10:00 AM
Registration Fee:   Complimentary (Registration Required)

Registration will open June 1, 2016 and will be accessible from the Xplor website (www.xplor.org).   Questions and requests for additional information can be directed to Xplor Headquarters via phone at +1-813-949-6170 or via email at info@xplor.org.


About Xplor International
Xplor International is a worldwide, not-for-profit professional association that consists of thousands of users and suppliers of the products and services that create, modify, and deliver customized information using a wide variety of document technologies. The association provides educational products and programs for its members and the industry at large through conferences, meetings and annual events. Xplor International has its worldwide headquarters in Lutz, Florida with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org