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Xplor Announces 2021 Lifetime Achievement Award

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Lutz, FL — November 23, 2021: Xplor International, the worldwide electronic document systems association, today named the recipient of the 2021 Lifetime Achievement Award. The award was presented at Xplor’s Annual Conference, XPLOR21, on Tuesday, November 16th during the awards ceremony in St. Pete Beach, Florida.

The Lifetime Achievement Award was established in 2007 and is given to an individual, or individuals, whose efforts and contributions have significantly changed the course and development of the digital document industry. This award is open to Xplor International members as well as non-members.

This year’s winner is Amy Saraco, Senior Director of the Payment Product and Preference Solutions team at Aetna/CVS Health.

Amy is the business owner of Aetna’s Product and Payment Application, also known as “Aeppays” which produces the Healthcare Business’ provider and member claim payments, explanations of benefits (EOBs), electronic remittance advice (ERA) and electronic funds transfer (EFT).

Amy’s 26-year career took her on a journey that spanned many departments and projects within the company.

Recently, Amy developed an alternative and cutting-edge digital experience for members reviewing their EOBs. In 2021, “Your Claims Explained” was launched, giving members a simpler and more interactive way to view information that is on their EOB statement.

She was awarded Aetna Way Platinum Award, Aetna’s most prestigious award in 2014 for the role she played in the Medicare Part C statement as well as the Aetna Business Excellence LEAN award for a 2018 commercial EOB bulking, packaging and delivery project that reduced the number of mailings a member could receive and saved millions of dollars in annual postage.

Outside of work Ms. Saraco has passion for making a difference. Amy has volunteered for local food banks, collected back to school items for children who do not have supplies, and volunteers for Make-A-Wish.

She also serves on both the Crohn’s and Colitis Foundation and Children’s Heart Foundation Walk planning committees for her local chapters, responsible for publicizing and promoting the walks, both causes she is very passionate about.

She recently partnered with a young professional on her team to develop an internal employee program focused on support for caregivers of adults with Alzheimer’s and dementia. After involving the Alzheimer’s Association and many months of planning, the event was a major success.

“Amy’s accomplishments both professionally and personally are amazing,” says Skip Henk, EDP, President and CEO of Xplor International. “Our industry as a whole and the world around us are better places due to her efforts.”

Other Xplor annual awards, recognized and announced at XPLOR21, include:

Technology of the Year
Winner – OpenText – OpenText Exstream for Salesforce
Honorable Mention – Crawford Technologies – PRO DocNow
Honorable Mention – Racami – Pay+

Application of the Year
Winner: Massachusetts Commission for the Blind & Pink Elephant Productions – The Quest for Independence
Honorable Mention – CSG – CSG Experiences Practice
Honorable Mention – Quadient – InspireXpress

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision-makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Brian Platte Lifetime Achievement Award Presented at Xploration® 17

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Lutz, FL — March 28, 2017: Xplor International, the worldwide electronic document systems association, today named the recipients of the Brian Platte Lifetime Achievement Award. This award was presented at Xplor’s Annual Conference, Xploration 17, on Tuesday, March 28th during the awards ceremony.

Tweet this: Brian Platte Lifetime Achievement Award Recipients Recognized at Xploration® 17 http://bit.ly/2mJd0JV #Xplor17

The Brian Platte Lifetime Achievement Award was established in 2007 and is given to an individual, or individuals, whose efforts and contributions have significantly changed the course and development of the digital document industry. This award is open to Xplor International members as well as non-members.

This year, two Brian Platte Lifetime Achievement Awards were presented.

The first recipient is Kemal Carr. Kemal is the President of Madison Advisors, an industry research and consulting firm that provides project-based advisory services designed to assist clients with business strategy and technology selection decisions. Prior to forming Madison Advisors in 2001, Kemal held various system roles including three years with the industry analyst group at Doculabs and seven years in the systems company of Fidelity Investments. Kemal is also a frequent writer for leading industry publications and speaks at industry events around the world.

Mr. Carr supports the New York University Prism Award Luncheon, has served on the Board of the Colleyville Grapevine Youth Football Association, and volunteered on a committee working with his local City Council to pass a bond for improvements to area schools. He also supports the Woodland Hills Community Park, nurturing 100-year old pecan trees and planting more in an effort to beautify the area for all the community to enjoy.

A second Lifetime Achievement Award was also presented to Harald Grumser, who founded Compart 23 years ago and has run the company like a family ever since. The innovation that the company was built upon gives users the ability to convert any kind of print format to any other kind of print format. The unique approach Harald took to accomplish this any-to-any conversion is called “Docponents®” and remains an idea well ahead of its time that has proven to be a uniquely prescient approach.

In addition to Harald’s contributions to the industry, he has shown his deep social consciousness by sponsoring giving campaigns for victims of earthquakes, floods, famine and the tsunami caused by the Indian Ocean earthquake in 2004. His sense of humanity has been touched by the plight of Syrian refugees streaming into Europe and Germany. Sensing that money was not enough, he initiated a program to teach refugees German, using Compart’s office space, volunteers, and facilities. Volunteers were granted time off from their usual assignments in order to teach both adults and children the language skills they will need in order to thrive in Germany and adapt to their new country.

“I’d like to congratulate both Kemal and Harald for their achievement, it is well deserved.” says Skip Henk, EDP, President/CEO of Xplor International. “Our industry as a whole and the world around us are better places due to their efforts.”

Other Xplor annual awards, recognized and announced at Xploration® 17, include:

Technology of the Year
Winner – Pitney Bowes / Clarity Solutions
Honorable Mention – Xerox Corporation / Xerox Direct to Object Inkjet Printer 
Honorable Mention – Elixir Technologies Corporation / Tango+

Application of the Year
Winner: BMO Bank of Montreal / GMC Software / The CX Ecosystem and Digital Transformation
Honorable Mention: Gore Mutual / uBiz
Honorable Mention: Health First / Ricoh USA, Inc. / RICOH ProcessDirector

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org