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Xplor International Issues 2017 Conference Call for Presentations

Three-Day Event to Host Over 60 Educational Sessions, Vendor Forum, and Networking Events Lutz, FL – September 29, 2016 – Xplor International, the worldwide electronic document systems association,  has issued a “call for presentations” for their annual event, Xploration® 17, taking place March 28-30, 2017 at the Caribe Royale Orlando in Orlando, Florida. The event […]

Xplor International Announces 2017 Conference Event

Xploration® 17 to be held March 28-30, 2017 in Orlando, Florida Lutz, FL — September 28, 2016: Xplor International, the worldwide electronic document systems association, today announced the dates and location for their 2017 annual conference. The event will feature five distinct tracks which include over 60 educational sessions, 40 solution snapshot sessions, five panel […]

Xplor Breakfast Panel Features Industry Leading Panelists

Lutz, FL — September 19, 2016:  Xplor International, the worldwide electronic document systems association, today announced the final line up of leading industry experts who will be participating in the Xplor at Graph Expo Breakfast Panel, September 27th at the Orange County Convention Center. The event, sponsored by Canon Solutions America, Compart, Pitney Bowes and […]

Providing a more relevant customer experience

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. August 3, 2016 Do you dream of flexibility when communicating with your customers? Do you want to offer a better customer experience? Are your organization’s systems too inflexible, keeping you from using all the data you need to provide superior service to your customers? More […]

“Xplor at Graph Expo” Event Sponsored by Industry Leaders

Lutz, FL — July 26, 2016: Xplor International today announced that Canon Solutions America, Compart North America, Pitney Bowes and Xerox Corporation will be sponsoring this year’s Xplor at Graph Expo event being held September 27, 2016 during the Graph Expo show. Customer Experience: A Critical Factor for Achieving Success will be moderated by Matt […]

Why is it so difficult to switch to digital?

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. July 20, 2016 According to IDC, a market research firm, by the end of 2017, two-thirds of the 2000 largest companies (ranked by Forbes magazine) will have digital transformation at the centre of their corporate strategy. Most already see digital transformation as a must. Moreover, […]

Customer Experience: Put the patty on the damn bun!

By Skip Henk, EDP, President/CEO of Xplor International Over the last year I have been spending a great deal of time better understanding the varying intricacies of a customer experience, its relationship to our industry, and how a great customer experience can pay big dividends. An article I read the other day by Warren Buffet […]

What EDP Means to Me

Xplor President/CEO Interview with Franklin Friedmann, 20 Year EDP July 6, 2016 Continuing from my most recent interview, Benefits to Becoming EDP Certified, I recently caught up with Franklin Friedmann who will be celebrating his 20th year as an EDP this year to discuss what the EDP certification means to him. If you missed my first post, […]

Improving the Customer Experience through Better Document Management

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. June 24, 2016 Every organization produces an endless stream of documents. And the more your business grows, the more documents you produce. So managing all those documents becomes very complicated.  And it often negatively affects the customer experience. It becomes even more complicated because the documents are […]

Benefits to Becoming EDP Certified

Xplor President/CEO Interview with Cheryl Simerson, EDP, 2016 EDP Commission Chair June 16, 2016 Most everyone in the industry is familiar with continuing education and professional certifications. However, many may not be aware of the Electronic Document Professional (EDP) certification that is available to all professionals in the electronic document and customer communications industry. The EDP […]