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Registration Website Now Open for the 2023 Xplor CCM Summit

Lutz, FL – May 25, 2023 – Xplor International has announced that the conference website and registration are now open for their annual conference. The 2023 Xplor CCM Summit will take place November 14-16, 2023 at the Rosen Centre Hotel in Orlando, Florida. Attendees can register here: http://cvent.me/BrnQDD

Tweet this: @Xplor_Int announces #XplorCCMSummit registration is open for the annual event! It will take place Nov 14-16 at the Rosen Centre Hotel in Orlando, Florida http://cvent.me/BrnQDD.

The two-and-a-half-day event brings together end users, analysts, consultants, industry experts, and vendors dedicated to the education, evolution, and success of the CCM industry. The event will include:

  • An Engaging Keynote Fireside Chat
  • Rapid-Fire General Session Exhibitor Introductions
  • 18 Educational Sessions (2 Tracks: Business & Technical)
  • 3 Rounds of Birds of a Feather Discussions
  • 4 General Session Panels
  • 20 Leading-Edge Exhibitors
  • Daily Networking (including lunches and evening events)
  • Industry Awards

For more information regarding the 2023 Xplor CCM Summit, or to access the registration site, please visit http://cvent.me/BrnQDD.

Interested in speaking? The Call for Presentations is open and you could qualify for a complimentary conference pass! Please visit  http://cvent.me/rQPzQA.

Interested in exhibiting? Please email sales@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida, chapters in the US and Canada, and active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Xplor Announces Changes to Annual Conference

Lutz, FL — March 21, 2023: Xplor International, the worldwide electronic document systems association, today announced major changes to their annual conference.

In addition to rebranding the event as the Xplor CCM Summit, changes to the format and content are designed to better promote the exchange of information and ideas, introduce different perspectives, and drive strategic conversations.

“Our new Conference Committee has reimagined our annual conference, focusing on targeted content and format changes including more general sessions, discussion groups and a new, simple breakout session format,” says Skip Henk, Xplor President/CEO.  “The changes will drive even more interaction and discussion, which is the goal of the event.”

The annual Xplor event historically brings together end users, analysts, consultants, industry experts, and vendors dedicated to the education, evolution, and success of the CCM industry. The two-and-a-half-day event will feature multiple keynotes and general session panels, two track options, five networking events, birds of a feather discussions and, of course, incomparable educational content.

The 2023 CCM Summit dates and location information are being finalized and will be announced soon. Check out www.xplor.org for the latest and most up-to-date information.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida, chapters in the US and Canada, and active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Registration and Call for Presentations Websites Now Open for XPLOR22 Conference in St. Pete Beach, Florida

Lutz, FL – April 26, 2022 – Xplor International has announced that the conference website and registration are now open for their annual conference. XPLOR22 will take place September 13-15, 2022 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: http://cvent.me/wMz1ba

Tweet this: @Xplor_Int announces #XPLOR22 registration is open for the annual conference on September 13-15, 2022 which will be held at the TradeWinds Island Grand Resort (@TWResorts) in St. Pete Beach, FL http://cvent.me/wMz1ba.

The two-and-a-half-day conference will focus on Innovative Strategies to Transform the Customer Experience and brings together end users, analysts, consultants, industry experts and vendors who will share the latest best practices and trends in the customer communications industry.

Xplor events are known for great educational content and XPLOR22 will continue the tradition. The conference features a blend of general, panel and breakout sessions that address best practices, industry trends, strategies and processes driving the industry.

The 2022 Education Committee researched the topics that are dominating our industry. Their research coupled with Xplor surveys resulted in three tracks that will cover 20 areas of focus. Those tracks include Customer Engagement, Best Practices/Trends and Technology.

For more information regarding XPLOR22, or to access the registration site, please visit http://cvent.me/wMz1ba.

Interested in speaking? The Call for Presentations is open and you could qualify for a complimentary conference pass! Please visit http://cvent.me/d1XB3P.

Interested in exhibiting? Please email sales@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Conference Agenda Populated for XPLOR21

Sessions and speakers posted

Lutz, FL – August 26, 2021 – Xplor International today announced that their full educational agenda for XPLOR21, being held November 16-18, 2021 in St. Pete Beach, Florida at the TradeWinds Island Grand Resort, is now live at http://cvent.me/BQ1Py1.

Tweet this:  The #XPLOR21 agenda is now populated! All sessions/panels are now posted with topics, descriptions and presenters – Check out the 2021 @Xplor_Int annual event that you won’t want to miss! www.xplor.org/XPLOR21

“Our 2021 Education Committee has researched the topics that are dominating our industry and they have selected the very best content from this year’s Call for Presentations. Their research coupled with Xplor surveys resulted in three tracks that will cover 21 areas of focus,” says Skip Henk, EDP, President and CEO of Xplor International.

Those tracks include Industry Trends, Technology, and Engagement. Sessions include Accessibility, Analytics, Design, PDF, Inkjet, Compliance, Omni-Channel, Customer Experience and much more. Presenters are a diverse group of end users, industry analysts, consultants, and vendor subject matter experts.

About XPLOR21: Starting at $899 USD for a full-conference Platinum Passport, the two-and-a-half day event is the perfect blend of educational sessions, panel discussions, general sessions, and networking events. Features include:

  • 40+ Educational Sessions & Panels
  • Keynote Speaker
  • 24 Industry Partners in the Vendor Forum
  • Evening Networking Events
  • Daily Lunches

Xplor is also providing 50 complimentary conference passes as part of their First Timers Program. For more details visit: http://www.cvent.com/d/tjq6sh

If you have any questions, please contact Xplor Headquarters at +1-813-949-6170 or via email at register@xplor.org. For more information regarding XPLOR21, please visit www.xplor.org/XPLOR21. Vendors interested in being a sponsor or exhibitor can contact sales@xplor.org.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision-makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk

Marketing Director
+1-813-949-6170
Chad@xplor.org

XPLOR21 Call for Presentations Now Open

Lutz, FL – June 1, 2021 Xplor International has issued their annual call for presentations for XPLOR21, the premier event for the Customer Communications industry. The event is taking place November 16-18 at the TradeWinds Island Grand in St. Pete Beach, Florida and will feature 40+ educational sessions, general sessions, a vendor forum and daily networking events.

Tweet this: @Xplor_Int has opened the 2021 Call for Presentations! Share your knowledge and expertise with industry peers and enjoy growing your network. Speaking could net you a free pass too! #XPLOR21 http://bit.ly/34Gm3DA

The call for presentations is open through July 15th, with speakers being able to choose a 45-minute deep dive session, a 25-minute lightning learning session as well as the opportunity to participate on different panels. Xplor is seeking speakers from the business, analyst, consultant and vendor communities.

To view a full list of conference topics, or to submit a presentation, please visit the Call for Presentations website. Due to past demand, we can only accept one entry per person for session presenters, so choose your best one! Those selected will be notified of the status of their submission in mid-August.

For more information or to apply as a speaker, please visit http://cvent.me/8wMbK5. For more information about the conference, please visit www.xplor.org/XPLOR21. Any questions should be directed to register@xplor.org.

Interested in exhibiting? Please email sales@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision-makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Registration Now Open for In-Person XPLOR21 Conference in St. Pete Beach, Florida

Lutz, FL – May 25, 2021 – Xplor International has announced that the conference website and registration are now open for their annual conference. XPLOR21 will take place in person November 16-18, 2021 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: http://cvent.me/gRg97O

Tweet this: @Xplor_Int announces #XPLOR21 registration is open for the in-person annual conference on November 16-18, 2021 which will be held at the TradeWinds Island Grand Resort (@TWResorts) in St. Pete Beach, FL http://bit.ly/3yC3Ox1 

Hailed as “The Future of Customer Communications”, the two-and-a-half-day conference brings together end-users, analysts, consultants, industry experts and vendors who will share the latest best practices and trends in the customer communications industry.

For the 2021 conference, we are picking up what we wanted to do for last year’s event by going back to basics where many Xplorers say the ‘best years’ of Xplor’s modern conferences were.  The event is being held at the TradeWinds Island Grand Resort in sunny St. Pete Beach, Florida.

Xplor events are known for great educational content and XPLOR21 will be no exception. The conference features a blend of general, panel and breakout sessions that address best practices and processes driving the industry.

Rapid changes in technology are driving industry trends and best practices. Understanding the technologies, trends and how to best engage your customers and prospects is critical to your success. Our 2021 Education Committee has researched the topics that are dominating our industry. Their research coupled with Xplor surveys resulted in three tracks that will cover 21 areas of focus. Those tracks include industry trends, technology, and engagement.

For more information regarding XPLOR21, or to access the registration site, please visit www.xplor.org/XPLOR21.

Interested in speaking or exhibiting? Watch for the XPLOR21 Call for Presentations announcement or email register@xplor.org to be notified once we are accepting applications. If you are interested in exhibiting, please email sales@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision-makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Xplor International Announces In-Person XPLOR21 Conference

November 16-18, 2021 in St. Pete Beach, Florida

Lutz, FL — May 4, 2021: Xplor International, the worldwide electronic document systems association, today announced the dates and location for their 2021 annual conference. XPLOR21 will take place November 16-18, 2021 at the TradeWinds Island Grand Resort in St. Pete Beach, Florida.

Tweet this: @Xplor_Int announces In-Person Conference to take place November 16-18, 2021 at the TradeWinds Island Grand Resort in St. Pete Beach, FL #XPLOR21 http://bit.ly/3ei8Nee

The two-and-a-half-day event will focus on The Future of Customer Communications and bring together end-users, analysts, consultants, industry experts, and vendors who will share the best practices and trends in the customer communications industry in a casual environment.

“We are excited to be holding an in-person event this November,” says Skip Henk, President/CEO of Xplor International, “Our surveys, conversations with other event producers, and the positive outlook on the decline of the virus all indicate that people are ready to attend in-person events.”

The 2021 event will continue the tradition of the past Xplor conference events. All attendees will have access to the educational sessions, industry leading companies in the vendor forum, and networking opportunities during lunches and evening events, all while enjoying beautiful St. Pete Beach.  The event will include:

  • 40+ educational sessions and panels
  • A keynote speaker
  • 24 leading-edge exhibitors
  • Daily networking which includes lunches and evening events

The XPLOR21 Conference website, as well as the Call for Presentations, will open in the coming weeks. Check out www.xplor.org for the latest and most up-to-date information.

Interested in speaking or exhibiting? Watch for our Call for Presentations announcement or email register@xplor.org to be notified once we are accepting applications. If you are interested in exhibiting, please email skip@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday. 


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision-makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

XPLOR20 to Feature General Session Panel to Kick Off Third Day of Virtual Event

Lutz, FL – August 27, 2020 – Xplor International has announced that XPLOR20 will feature a general session panel to kick off the day on Tuesday, October 6th.  The session titled ‘The Evolution: Reshaping the Customer Experience’ will feature five industry experts on customer experience. XPLOR20 will take place over four days, starting on September 29th and continuing on October 1st, 6th and 8th. Attendees can register here: www.cvent.com/d/wyq4q8.

Hosted by industry marketer and Xplor International Association Board of Directors Vice Chair Joanne Gore, founder of Joanne Gore Communications, this event involves four other industry experts including:

  • Brian Cox, Senior Director, RR Donnelley
  • Scott Draeger, M-EDP, VP of Customer Transformation, Quadient
  • Matt Swain, Managing Director & Practice Lead, Communications Consulting, Broadridge
  • Linda Woodward, VP Strategic Accounts, Hatteras Inc./FocusOne

This panel covers how customer experience has taken center stage over the last several years. Technologies such as Analytics, Augmented Reality (AR), Artificial Intelligence (AI), Internet of Things (IoT) and Robotic Process Automation (RPA)/Bots, just to name a few, are reshaping the ever-evolving interaction with consumers.

This event will answer questions such as: How will these technologies create a better customer experience? What is the value proposition? Is the perfect customer experience achievable?

Our panel of experts will talk about the CX evolution, what it means for your company and how these technologies can enhance your company’s position and grow your bottom line.

“I am very excited to announce this special panel featuring such an all-star group of participants,” says Skip Henk, President and CEO of Xplor International. “The amount of knowledge about the customer experience that these individuals bring is sure to leave you with fresh ideas and something amazing to take away from the event.”

The panel takes place Tuesday, October 6th at 10:05am ET.  For more information regarding XPLOR20 or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

#XPLOR20 to Feature New ‘Ask the Expert’ Sessions

Lutz, FL – August 20, 2020 – Xplor International has announced that a new type of session called ‘Ask the Expert’ has been added to the XPLOR20 conference agenda.  XPLOR20 will take place over four days, starting on September 29th and continuing on October 1st, 6th and 8th. Attendees can register here: www.cvent.com/d/wyq4q8.

Known as The Customer Communications Conference, the association’s first ever virtual event will span four days and brings together end-users, analysts, consultants, industry experts and vendors who will share the latest best practices and trends in the customer communications industry.

This year’s event will feature a new session type called ‘Ask the Expert.’  These 20-minute lightning sessions are designed to be an interactive Q&A driven by the attendees where they can ask any questions directly to vendors in the community.

Each of the XPLOR20 exhibiting companies will host a session and attendees will quickly learn how they help their clients and get expert advice on how to solve some of the challenges facing their organizations.

Attendees are encouraged to sit in on as many sessions as possible to make the most of the vast amount of experience available from these industry professionals.

“This new type of session is sure to be informative and interactive, giving attendees extra insight on solving problems that they see every day,” says Skip Henk, President and CEO of Xplor International. “Hearing about issues that other companies are experiencing can help you solve your own company’s challenges more quickly and efficiently.”

For more information regarding XPLOR20, or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Registration Now Open for #XPLOR20 Virtual Conference

Program will include general sessions, panels, educational sessions, exhibits and networking

Lutz, FL – August 6, 2020 – Xplor International has announced that registration is now open for their first ever virtual annual conference event. XPLOR20 will take place over four days, starting on September 29th and continuing on October 1st, 6th and 8th.

Tweet this: @Xplor_Int announces the #XPLOR20 Virtual Conference Registration is now open! You can attend the 4-day event for as low as $49 USD! Register today! #CCM #CX #Data #Technology http://bit.ly/3fEaZd7

The virtual event will feature the same great line up of general sessions, panels, educational sessions, exhibits and networking as the St. Pete Beach event. Sessions will be delivered by end users, analysts, consultants, industry experts, and vendors who will share relevant topics, best practices and trends in the customer communications industry.

The conference program features four areas of focus, each with a unique blend of general and breakout sessions that address best practices and processes driving the CCM industry. The four focus areas include Compliance, Customer Experience, Data and Technology.

For more information regarding XPLOR20, or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at skip@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org