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Xplor to Present Lounge & Learn Session at ISA International Sign Expo 2019

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Pat McGrew, M-EDP, of Keypoint Intelligence/InfoTrends to Deliver Session on Show Floor

Lutz, FL — February 26, 2019: Xplor International today announced that Pat McGrew, M-EDP, will deliver a Lounge & Learn session on the ISA International Sign Expo 2019 show floor on Wednesday, April 24th from 3:15 to 3:45pm. The title of the session is “The View from Xplor: The Converging Trends of Two Print User Communities.”

As much as the printing industries are segmented by technologies and user intent, today’s print shop is likely to be producing documents, commercial assignments, and wide format work under one roof or in partnership with like-minded partners. The convergence in the printing world means that all parties need to learn a bit more about the other areas to expand and partner successfully. In this talk, Pat will look at where the hot spots are in digital printing, where the crossover opportunities are, and offer some ideas on how to go after them.

“Pat is a recognized authority on all aspects of print, whether commercial, digital, wide format or transactional,” says Skip Henk, EDP, President/CEO of Xplor International. “Her broad background and years of experience in the industry make her the perfect person to speak about our converging worlds and particularly how we can learn from each other and create opportunities.”

For more information regarding XPLOR19, or to access the registration site, please visit www.xplor.org/xplor19. Questions should be directed to register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ at +1-813-949-6170 or via email at sales@xplor.org.   

About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171

“Industry Trends – A Changing CCM Landscape” Panel Announced for XPLOR19

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Lutz, FL — February 13, 2019: Xplor International today announced an industry trends general session panel set to wrap-up XPLOR19 as a part of the full-conference curriculum. XPLOR19 takes place April 23-25, 2019 at Mandalay Bay and the general session will be on April 25th at 4:30pm. Attendees can register for XPLOR19 here: www.cvent.com/d/vgq69b

“A Changing CCM Landscape” will feature Pat McGrew, M-EDP, of Keypoint Intelligence/InfoTrends as the moderator. She will be joined by Tim Cooper of NCP Solutions, Brian Cox of RR Donnelley, Christine Erna of CJE Consulting, and Joanne Gore of Joanne Gore Communications.

Technology is changing the customer communication space. From artificial intelligence, chatbots and communication ecosystems, these technologies are raising the customer experience bar. A unified customer journey plays a role although many companies are still challenged with mapping all of their customer touch points, including transactional documents. This panel will share their insights into the changing CCM landscape and what it means to your company and what to prepare for in the future.

“We will hear from our industry analysts early in the week, so we wanted to close the loop with an end user/industry consultant point of view,” says Skip Henk, EDP, President/CEO of Xplor International. “The panel will offer unique perspectives and insight as to what is happening today and what will drive CCM over the next couple of years. It’s sure to be a great way to end the event.”

For more information regarding XPLOR19, or to access the registration site, please visit www.xplor.org/xplor19. Questions should be directed to register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ at +1-813-949-6170 or via email at sales@xplor.org.

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Announces “A Morning with Keypoint Intelligence”

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The half-day event will cap the Association’s Annual Conference

Lutz, FL – January 8, 2018 – Xplor International today announced that Xploration 18, Xplor’s Annual Conference, will wrap up their event with three sessions from Keypoint Intelligence – InfoTrends on Thursday, April 19, 2018. The Xploration 18 event is April 17-19, 2018 at the Rosen Plaza in Orlando, Florida.

A Morning with Keypoint Intelligence – InfoTrends will reveal relevant insights, research updates, and discussion that will cover production, workflow, and customer communications. Included with a Platinum Passport, Matt Swain and Pat McGrew will lead the three session program:

  • Workflow Wizardry: What we’ve learned from Workflow Audits that can Change Your Production Strategy
  • Customer Communications Research Highlights: The Top Trends to Consider in your CCM Strategy
  • Solving the Big Problem in Customer Communication: What’s Hot, What’s Important, What You Should be Doing Today (Panel)

“The Morning with Keypoint Intelligence is new to our event this year” says Skip Henk, President & CEO for Xplor International. “Matt Swain and Pat McGrew put together a jam-packed three session program featuring best practices and their latest research. It is a great added value to the conference program.”

About Xploration 18: Starting at $899 USD for a Full-conference Platinum Passport, the two-and-a-half day event is the perfect blend of educational sessions, panel discussions, general sessions, and networking events. Features include:

  • 40+ Educational Sessions
  • Panel Discussions and General Sessions
  • Keynote Speaker
  • 35+ Industry Partners in the Vendor Forum
  • Two Evening Networking Events (Tue/Wed)
  • Two Networking Luncheons (Tue/Wed)
  • Thursday Breakfast
  • New for 2018: A Morning with Keypoint Intelligence – InfoTrends

For more information regarding Xploration 18, or to access the registration site, please visit www.xplor.org/xplor18. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.

Vendors interested in being an exhibitor should contact Xplor’s Director of Sales, Deborah Green at +1-770-444-3845 or via email at deborahgreen@xplor.org.

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xploration Tour to hit Minneapolis on November 15th

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Latest Trends and Best Practices in Customer Communication Management

Lutz, FL – October 11, 2017 – Xplor International today announced that the Xploration Tour is headed for Minneapolis, Minnesota on November 15, 2017. The event is sponsored by NEPS.

The Xploration Tour is designed to provide educational programming, information, and networking opportunities to members as well as industry professionals across North America.

The Minneapolis Xploration Tour speakers will delve into the latest trends and best practices in Customer Communications, sharing trends in the industry as well as what they have learned dealing with their own CCM strategy.

This one-day event will feature an industry analyst overview by Matt Swain of Keypoint Intelligence/InfoTrends, three educational sessions, and a speaker panel discussion. Registration includes a continental breakfast, all educational sessions, lunch, a facility tour, and a Minnesota Timberwolves basketball game ticket, courtesy of the sponsor, NEPS.

“We have a great lineup of speakers and we are very excited about Minneapolis as NEPS has secured the Minnesota Timberwolves facility to host the event”, says Chad Henk, Director of Marketing for Xplor International, “Not only have they graciously invited us to the facility, but we will be enjoying an NBA home game for the Timberwolves as well. This truly will be a unique stop for the Xploration Tour.”

For more information about the Xploration Tour, visit www.xplor.org.

For information on becoming an Xploration Tour sponsor please contact Deborah Green, Director of Sales, at +1-770-444-3845 or email deborahgreen@xplor.org

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xplor International Announces Industry Analyst Workshop

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The Half-Day Workshop is Held in Conjunction with Xploration 17

Lutz, FL — January 23, 2017: Xplor International today announced the Industry Analyst Workshop as a part of the full-conference curriculum at Xploration 17 which takes place March 28-30, 2017. The half day event will close the event on Thursday, March 30th and is sponsored by GMC Software.

Tweet this: Industry Analysts Workshop to be a part of the #Xplor17 conference program; FREE to full-conference attendees! http://bit.ly/2jKgprS

The Industry Analyst Workshop will be a three-part adventure. The first part is moderated by Keypoint Intelligence/InfoTrends and will begin with the newest trends and data from their research, including the newest software investment surveys.

Following the trends will be two workshops designed to be interactive and educational, so audience participation and questions are highly encouraged! The first Genius Panel covers guidance on Customer Experience best practices. A few panel questions will start the conversation but the attendees will be driving the session with questions, experiences, and best practices.

The second workshop introduces a new group of Geniuses. With this group, the attendees are engaged on the document journey, talking about how customer communication is created and delivered in print and online. The discussion will be on the best practices in maintaining both legacy and new environments, print and online.

“We are very excited to offer this as a part of our 2017 program and I’d like to thank GMC Software for sponsoring the workshop.” says Skip Henk, EDP, President/CEO of Xplor International. “This workshop will be a great wrap up for Xploration 17 with attendees heading home with some new ideas that they can take back to their companies.”

About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org