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Automating the steps in a standard purchasing process to improve customer experience

Automating the steps in a standard purchasing process to improve customer experience

by Scott Mulkey, M-EDP | Sep 29, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. September 29, 2016 Purchasing one of your products or services is only one of the steps in a more complex customer journey. By the time your customers get to the payment stage, they will...
Automating the steps in a standard purchasing process to improve customer experience

Providing a more relevant customer experience

by Scott Mulkey, M-EDP | Aug 3, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. August 3, 2016 Do you dream of flexibility when communicating with your customers? Do you want to offer a better customer experience? Are your organization’s systems too inflexible, keeping...
Automating the steps in a standard purchasing process to improve customer experience

Why is it so difficult to switch to digital?

by Scott Mulkey, M-EDP | Jul 20, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. July 20, 2016 According to IDC, a market research firm, by the end of 2017, two-thirds of the 2000 largest companies (ranked by Forbes magazine) will have digital transformation at the...
Automating the steps in a standard purchasing process to improve customer experience

Improving the Customer Experience through Better Document Management

by Scott Mulkey, M-EDP | Jun 24, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. June 24, 2016 Every organization produces an endless stream of documents. And the more your business grows, the more documents you produce. So managing all those documents becomes...
Automating the steps in a standard purchasing process to improve customer experience

How to Personalize Your Customer Communications

by Scott Mulkey, M-EDP | Jun 13, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. June 13, 2016 Personalizing customer communications continues to be a hot issue and many organizations still have a hard time doing it well. I regularly buy my beauty products at a fairly...
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