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XPLOR20 to Feature New ‘Ask the Expert’ Sessions

Lutz, FL – January 14, 2020 – Xplor International has announced that a new type of session called ‘Ask the Expert’ will be added to the XPLOR20 conference agenda.  XPLOR20 will take place April 14-16, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: www.cvent.com/d/wyq4q8.

Tweet this: @Xplor_Int announces new #XPLOR20 session type coined ‘Ask the Expert’! These sessions are designed to be an interactive Q&A driven by you, the attendee. This year’s annual event takes place April 14-16, 2020 at the TradeWinds Island Grand Resort (@TWResorts) in St. Pete Beach, FL http://bit.ly/2NspxRV 

Known as The Customer Communications Conference, the two-and-a-half-day event brings together end-users, analysts, consultants, industry experts and vendors who will share the latest best practices and trends in the customer communications industry.

This year’s event will feature a new session type called ‘Ask the Expert.’  These 20-minute lightning sessions are designed to be an interactive Q&A driven by the attendees where they can ask any questions directly to vendors in the community.

Each of the XPLOR20 exhibiting companies will host a 20-minute session where attendees will quickly learn how they help their clients and will be able to get their expert advice on how to solve some of the challenges facing their organizations.

Attendees are encouraged to sit in on as many sessions as possible to make the most of the vast amount of experience available from these industry professionals.

“This new type of session is sure to be informative and interactive, giving attendees extra insight on solving problems that they see every day,” says Skip Henk, President and CEO of Xplor International. “Hearing about issues that other companies are experiencing can help you solve your own company’s challenges more quickly and efficiently.”

For more information regarding XPLOR20, or to access the registration site, please visit www.xplor.org/XPLOR20. Questions should be directed to Xplor HQ via email at events@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

Vendors interested in exhibiting should contact sales@xplor.org or visit the exhibit site at www.cvent.com/d/9yqfx0.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Taylor Corporation Sponsors One-of-a-Kind Xploration Tour in Minneapolis on November 13th

Lutz, FL – October 31, 2019 – Xplor International today announced that registration has opened for the Xploration Tour stop in Minneapolis, Minnesota on November 13, 2019. The event is sponsored by Taylor Corporation. Attendees can register here: www.cvent.com/d/xhqkb1.

The 2019 Xploration Tours will focus on the best practices and technologies that drive Customer Communications. Each of the five city programs feature speakers who will share their experiences and expertise in creating effective and efficient communications.

This one-day event will be unlike any other stop during the Xploration Tour. Hosted at the Minnesota Timberwolves training facility, the Minneapolis stop will begin with an industry analyst presentation from Kaspar Roos, Founder & CEO of Aspire. Following this will be two additional educational sessions from Crawford Technologies and Taylor Communications before wrapping up with a panel discussion moderated by Kemal Carr, President of Madison Advisors.  

In addition to these sessions, your registration also includes a continental breakfast, lunch, a facility tour of Taylor Communications, and a Minnesota Timberwolves basketball game ticket for that evening, courtesy of the event sponsor, Taylor Corporation.

“The Minneapolis stop is sure to be a great way to wrap-up the 2019 Xploration Tour,” says Skip Henk, President & CEO for Xplor International. “In addition to graciously inviting us to the Timberwolves facility, we will be enjoying an NBA home game for the Timberwolves as well. It will truly be a one-of-a-kind event.”

For more information about the Xploration Tour, or to register, visit www.cvent.com/d/xhqkb1.


About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xploration Tour Philadelphia Expands Agenda

Complimentary One-Day Event Features Five Speakers

Lutz, FL – October 23, 2019 – Xplor International today announced the expansion of the 2019 Xploration Tour agenda. The Philadelphia event will take place October 30th and will be hosted by NAPCO at their Media Center. The complimentary event is sponsored by Compart. Attendees can register at www.cvent.com/d/6yqy9l.

The event will feature continental breakfast, lunch and five educational sessions:

  • CCM and the Customer Experience – Skip Henk, President/CEO, Xplor International
  • Insurance Document Technology Update – Bill Sinn, Editor in Chief, Insurance Technology Association’s PRO Magazine
  • The API Economy – John Lynch, VP Technology, Compart
  • Records Management Regulations & Challenges – Mark Dameika, Enterprise Records Management Project Lead, Vanguard
  • Why a Modern CCM Platform is a Must-Have for a Digital Transformation Strategy – Angie Winn, VP, Technical Sales and Services, GhostDraft

“We are excited about our lineup of speakers and topics,” says Skip Henk, President/CEO of Xplor International. “This will be a day filled with great content, discussion and networking with peers! Once again want to thank NAPCO for hosting and Compart for sponsoring the event.”

For more information about the Xploration Tour, or for your complimentary registration, visit www.xplor.org/tour.


About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Ricoh USA Joins Crawford Technologies in Sponsoring Xploration Tour in Omaha

Lutz, FL – October 2, 2019 – Xplor International today announced that Ricoh USA has joined Crawford Technologies in sponsoring the Xploration Tour stop in Omaha on October 15, 2019. The event will be hosted by Fiserv. Attendees can register at www.xplor.org/tour

Courtesy of our sponsors, the one-day event located at the University of Nebraska Omaha Scott Campus, boasts a continental breakfast, educational sessions, a lunch, and networking. 

The 2019 Xploration Tours focus on the best practices and technologies that drive Customer Communications. Each of the five city programs feature speakers who will share their experiences and expertise in creating effective and efficient communications.

The Omaha event will kick off with Kemal Carr, President of Madison Advisors, as he talks about the PSP state of the market. This session will provide attendees with an understanding of how to approach the complex process of creating and implementing a document print and mail outsourcing strategy that accounts for their unique needs. Attendees will also learn how to measure the success of a strategy.

Additionally, we will hear sessions from the USPS and Fiserv, as well as from our event sponsors Crawford Technologies and Ricoh USA before wrapping up with a panel of the day’s presenters.

“We are excited for Ricoh USA to be joining us in Omaha for this Tour stop,” says Skip Henk, President/CEO of Xplor International. “We look forward to seeing everyone at this event, so a big thank you goes out to Ricoh USA and Crawford Technologies for allowing us to offer the event at no charge.”

For more information about the Xploration Tour, or for your complimentary registration, visit www.xplor.org/tour.


About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Next Stop for the Xploration Tour is Omaha on October 15th

Lutz, FL – September 12, 2019 – Xplor International today announced the next Xploration Tour stop is October 15, 2019 in Omaha, Nebraska. The event will be hosted by Fiserv and is sponsored by Crawford Technologies. Attendees can register at www.xplor.org/tour

The 2019 Xploration Tours focus on the best practices and technologies that drive Customer Communications. Each of the five city programs feature speakers who will share their experiences and expertise in creating effective and efficient communications.

The Omaha event will feature Xplor’s President & CEO, Skip Henk, as he presents CCM and the Customer Experience, which will focus on current CCM trends, the attributes of a meaningful customer experience and the impact it can have on an organization.

Additional sessions include presentations from Crawford Technologies and Fiserv before wrapping up with a panel discussion of the day’s speakers.  The event includes a continental breakfast and lunch.

“Once again, we are able to offer the opportunity to attend at no charge, courtesy of our sponsor Crawford Technologies,” says Skip Henk, President/CEO of Xplor International. “We look forward to seeing everyone in Omaha, so be sure to use promo code CRAWFORD when registering.”

For more information about the Xploration Tour, or for your complimentary registration, visit www.xplor.org/tour.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

The 2019 Xploration Tour to hit Toronto on July 17th

Lutz, FL – May 20, 2019 – Xplor International, today announced the Xploration Tour will return to Toronto on July 17, 2019 after a very successful single-day event last year. The event will this time be held at the City of Toronto Archives. Registration is set to open June 1st.  

The Xploration Tour in Toronto is sponsored by Crawford Technologies. Two additional sponsorships for this event are still available.

The 2019 Xploration Tours will focus on the best practices and technologies that drive Customer Communications. Each of the four city programs will feature speakers who will share their experiences and expertise in creating effective and efficient communications.

The event will begin with an industry overview which will provide a baseline for the event, focusing on the current state of the industry. Additional sessions will focus on best practices and technologies, as speakers share their thoughts on why CCM is important, how companies can get started, and implementing a CCM strategy. The Xploration Tour will finally wrap up with a panel of the day’s speakers. After the Toronto event is complete, there will be a tour of the city archives building. The event includes lunch, courtesy of the event sponsors.

“CCM is no longer an option. Companies that are not looking at it are behind curve”, says Skip Henk, President/CEO of Xplor International, “Whether a company already has or is looking to implement and/or enhance their CCM strategy, this one-day event will provide insight and direction.”

Additional cities for the 2019 Xploration Tour include:

  • Dallas – September 5th, hosted by Broadridge Financial
  • Omaha – October 15th, hosted by FDR
  • Minneapolis – November (Date TBD), hosted by Taylor Communications

Each city will include 4-5 educational sessions, including an industry overview, as well a lunch. Some cities will offer facility tours. Programming may vary slightly between cities. Xplor members attend for free, and there is a nominal fee for non-members.

For more information about the Xploration Tour, visit www.xplor.org/tour.

For information on becoming an Xploration Tour sponsor for Toronto, or any of the other posted cities, please contact sales@xplor.org or +1-813-949-6170.


About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:

Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

The Xploration Tour is coming to Toronto on October 24th in Conjunction with Xplor Canada’s Fall Meet-up

First Canadian stop will dive into the latest trends and best practices in Customer Communication Management

Lutz, FL – September 27, 2018 – Xplor International, today announced the Xploration Tour will make its first-ever stop in Canada on October 24, 2018. The event will be held at the Woodbine Racetrack in Toronto, ON and front-end Xplor Canada’s Fall Meet-up. Attendees can register here: http://www.cvent.com/d/mgq1yb

Attendees will have the choice to attend the Xploration Tour Toronto from 11am to 5:30pm, Xplor Canada’s Fall Meet-up from 4:30 to 9pm, or both. The one hour overlap will feature a panel session moderated by Pat McGrew of Keypoint Intelligence and attendees of both events are welcome.

The Xploration Tour Toronto is co-sponsored by Crawford Technologies and Messagepoint. Crawford Technologies is also sponsoring Canada’s Fall Meet-up.

The 2018 Xploration Tour, from 11am to 5:30pm, will delve into the latest trends and best practices in Customer Communications. CCM is no longer an option and is playing a more integral role in the Customer Experience.

The event will begin with a session presented by Keypoint Intelligence, who will share their latest research, which will then be followed by lunch. Two additional sessions will focus on industry trends as speakers share their thoughts on why CCM is important, how companies can get started, and what the best practices are when implementing a CCM strategy. The Xploration Tour will finally wrap up with a panel moderated by Pat McGrew.

As the Xploration Tour wraps up, Xplor Canada will begin their fall meet-up from 4:30pm to 9pm. Xplor International has invited all of the fall meet-up attendees to attend their closing session in which Pat McGrew of Keypoint Intelligence will be moderating a panel that sums up the day’s findings. Following this session, Xplor Canada will begin dinner and networking before watching the horse races!

“CCM is no longer an option. Companies that are not looking at it are behind curve”, says Skip Henk, President/CEO of Xplor International, “Whether a company already has or is looking to implement and/or enhance their CCM strategy, this one-day event will provide insight and direction.”

For more information about the Xploration Tour, visit the Toronto Tour website.

For information on becoming a future Xploration Tour sponsor, please contact Lou Brandow, Director of Sales, at Lou@xplor.org  or +1-352-246-5298.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Brian Platte Lifetime Achievement and Xplorer of the Year Awards Presented at Xploration® 18

Lutz, FL — April 17, 2018: Xplor International, the worldwide electronic document systems association, today named the recipients of the 2018 Brian Platte Lifetime Achievement and Xplorer of the Year Awards. These awards were presented at Xplor’s Annual Conference, Xploration 18, on Tuesday, April 17th during the awards ceremony.

Tweet this: Brian Platte Lifetime Achievement and Xplorer of the Year Award Recipients Recognized at Xploration® 18 #Xplor18 #Awards http://bit.ly/2HnpF0R

The Brian Platte Lifetime Achievement Award was established in 2007 and is given to an individual, or individuals, whose efforts and contributions have significantly changed the course and development of the digital document industry. This award is open to Xplor International members as well as non-members.

This year, two Brian Platte Lifetime Achievement Awards were presented.

The first recipient is Basit Hamid, founder of Elixir Technologies. Basit is an innovator in customer communications and has transformed the lives of young professionals while spear-heading humanitarian initiatives around the globe.

As a member of Intran’s development team, he helped design the company’s impressive font and image editing system, which culminated in the release of MetaForm, the first commercial WYSIWYG document composition solution. In 1984, Mr. Hamid and his business partner, Eric Searle, left Intran to found Elixir, launching ElixiForms, the first WYSIWYG forms system on a standard PC, in 1987.

For the past fifteen years, Elixir has partnered with a major medical hospital in Pakistan to administer the TELMEDPAK project. This initiative brings medical help to remote areas of Pakistan affected by the Afghan war by conducting seminars for healthcare professionals and offering concept lectures at medical conferences and institutions.

The second honoree for the Brian Platte Lifetime Achievement Award is Bob Gullikson.

Bob began his journey in early 1990’s running a transactional print operation. He was challenged to develop a plan for the future and help engineer new technology that would give his company a competitive advantage and drive revenue.  The initial concept his team developed included many presentation modes that didn’t exist at that time and he had to make believers out of skeptical executives in order to garner support for his vision which not only included printing on paper, but also the electronic delivery of documents.

The system simplified the design process to minimize Cobol hard coding and shorten the development time for new documents and changes.  Once approved, FDR’s Enterprise Presentation platform was designed and implemented in 18 months.

In addition to Bob’s professional achievements, he has been a consistent supporter and volunteer to community organizations and charities.  Bob is an honorably discharged U.S. Air Force veteran who served during the Vietnam War.  He was chosen to serve on Nebraska Senator Bob Kerrey’s Military Academy Nomination Committee and participated for several years.

The Xplorer of the Year honors individuals or companies that have demonstrated significant service to the association, dedication to the Xplor mission, and recent notable achievement promoting the interest of the electronic document systems and customer communications industry.

This year’s Xplorer of the year is Scott Draeger, M-EDP.  Mr. Draeger served on the International Board of Directors, retiring two years ago. He is the number one supporter of industry certification and is responsible for the certification of over 35 EDP’s and 150 EDA’s through the EDP Challenge, which Quadient has supported for the last four years.

Scott’s out of the box approach has incubated the idea of the Xplor University Design Competition as well as many other changes to the association in response to an ever-evolving industry.

“I’d like to congratulate Basit, Bob and Scott for their achievements as they are well deserved.” says Skip Henk, EDP, President/CEO of Xplor International. “Our industry as a whole, and the world around us, are better places due to each of their efforts.”

Other Xplor annual awards, recognized and announced at Xploration® 18, include:

Technology of the Year
Winner – Crawford Technologies / Auto Tagger
Honorable Mention – Solimar Systems / SOLitrack 2.0
Honorable Mention – Racami / Alchem-e
Honorable Mention – Indellient / BlueRelay

Application of the Year
Winner: UNUM / Crawford Technologies
Honorable Mention – Volusia County Schools / RICOH USA, Inc.
Honorable Mention – Broadridge Customer Communications / Compart


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xploration® 18 Sponsored by Industry-Leading Vendors

Lutz, FL – March 28, 2018 – Xplor International, the worldwide electronic document systems association, today announced the line-up of conference sponsors for Xploration® 18, being held April 17-19 at the Rosen Plaza in Orlando, Florida.

“The support of our sponsors and the vendor community is critical to the success of not only this event but Xplor as an organization.” said Skip Henk, EDP, President and CEO of Xplor International. “We thank and appreciate each of our Xploration 18 sponsors for their commitment and support.”

Xploration® 18 Conference Sponsors include:

  • Registration:
    • Conference Bag– Canon Solutions America
    • Lanyard/Badge Holder– Quadient
    • Conference Guide – Cincinnati Financial
  • Food and Beverage
    • Tuesday Lunch – RISO
    • Thursday Breakfast – Quadient
  • Networking Events
    • Opening Reception – NEPS, Inc.
    • Wednesday Happy Hour Reception – Crawford Technologies and RenderX, Inc.
  • Conference Programming
    • A Morning with Keypoint Intelligence-InfoTrends – Quadient
    • Track – Customer Experience – Compart
    • Keynote Speaker / Jeff Evans – Ricoh USA
    • Industry Awards – Broadridge Financial

There are a couple more sponsorships still available. Vendors interested in either a sponsorship or becoming an exhibitor should contact Xplor’s Director of Sales, Deborah Green at 770-444-3845 or via email at deborahgreen@xplor.org.  

For more information regarding Xploration® 18, or to register, visit www.xplor.org/xplor18. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xplor Announces 2018 Technology and Application of the Year Award Winners

Recipients to Be Recognized at Xploration® 18 in Orlando on April 17th

Lutz, FL — February 27, 2018 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2018 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, April 17, 2018, during the Xploration® 18 event at the Rosen Plaza in Orlando, Florida.

Tweet this: @CrawfordTech has won the #Xplor18 Technology & Application of the Year Awards! Honorable Mentions include: @RicohTweets @Broadridge @SolimarSystems @Racami1 @Indellient A BIG Congratulations to all! They will be recognized at Xploration 18 on April 17th! http://bit.ly/2EWvAfj

Application of the Year Award:

The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members alike.

Xplor will award two honorable mentions in addition to the 2018 winner.

  • The winner of the 2018 Xplor Application of the Year is UNUM / Crawford Technologies for their innovative approach in consolidating several data centers, automating over 2000 applications, and creating a process for ensuring efficiency and document integrity when outsourcing. The solution utilized Crawford’s QA in the Cloud and Operations Express products and demonstrated a significant collaborative effort between both companies.
  • An Honorable Mention is being awarded Volusia County Schools / RICOH USA, Inc. for their WebCRD with QDirect implementation that automated workflows and increased time and efficiency, allowing Volusia to take on work from local governments and non-profits to help drive revenue.
  • A second Honorable Mention is being awarded to Broadridge Customer Communications and Compart, NA for their patent pending “Rapid OnBoarding.” This application significantly reduces the time-consuming steps of producing a factory-ready file and document, all from a proprietary point-and-click user interface.

Technology of the Year Award:

The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.  This can be a new program, product, or technology that notably enhances the capabilities of document and communication systems.

Like the Application of the Year award, Xplor will present multiple honorable mentions, in addition to the winner of the award, due to the large number of submissions.

  • The winner of the 2018 Xplor Technology of the Year is being awarded to Crawford Technologies for their Auto Tagger for Accessibility product. Auto Tagger allows all types of PDF files to be automatically tagged and converted to Accessible PDF (WCAG 2.0 and PDF U/A) or Accessible HTML5.  Auto tagging saves time and opens the door to making all electronic documents equally accessible to any and all users.
  • An Honorable Mention for Technology of the Year is being awarded to Solimar Systems for their SOLitrack 2.0 with Batching and Mobile Modules. Solimar’s SOLitrack™ product, is a database-centric output management system that uses a PC client view interface to control and track print files on desktops or allows them to be viewed through a web-based interface on mobile devices with SOLitrack Mobile. The Batching Module creates rolling-queues based on mailpiece aggregations that dynamically schedules jobs.
  • An additional Honorable Mention for the Xplor Technology of the Year award is being presented to Racami for their Alchem-e CCM Platform. The platform ties together all other software and hardware within a company to form a master system that forces standards in companies necessary for automation, quality control, and speed to market. The platform reduces IT costs and has many features that assist employees so they are more informed, make better decisions, and run the business more efficiently.
  • An additional Honorable Mention for the Xplor Technology of the Year award is being presented to Indellient for their flagship product BlueRelay. BlueRelay offers a powerful suite of workflow and document management tools that simplifies document approval processes and improves quality and compliance of customer communications. The efficiencies gained at one of Indellient’s clients allowed them to experience “an increase of over 300% in workload without increase to headcount.”

“Once again, the awards committee had a tough time selecting winners from the volume of submissions we received,” said Skip Henk, EDP, President and CEO of Xplor International. “I’d like to thank all who submitted and congratulate our winners and honorable mentions.”

Xplor International will also be announcing the recipients of the Xplorer of the Year and Brian Platte Lifetime Achievement awards at Xploration® 18 on Tuesday, April 17, 2018.

For more information regarding Xploration® 18, or to register, visit www.xplor.org/xplor18. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.

Vendors interested in being an exhibitor or sponsor should contact Xplor’s Director of Sales, Deborah Green at +1-770-444-3845 or via email at deborahgreen@xplor.org.

About Xploration 18: Starting at $899 USD for a Full-conference Platinum Passport, the two-and-a-half day event is the perfect blend of educational sessions, panel discussions, general sessions, and networking events. Features include:

  • 40+ Educational Sessions
  • Panel Discussions and General Sessions
  • Keynote Speaker
  • 35+ Industry Partners in the Vendor Forum
  • Two Evening Networking Events (Tue/Wed)
  • Two Networking Luncheons (Tue/Wed)
  • Thursday Breakfast
  • New for 2018: A Morning with Keypoint Intelligence – InfoTrends

For more information regarding Xploration 18, or to access the registration site, please visit www.xplor.org/xplor18. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.

Vendors interested in being an exhibitor should contact Xplor’s Director of Sales, Deborah Green at +1-770-444-3845 or via email at deborahgreen@xplor.org.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org