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Xplor International Announces 2021 Programming

Xplor to Host a Full Agenda of Programming for 2021

Lutz, FL — December 2, 2020: Xplor International, the worldwide electronic document systems association, today announced a full agenda of programming scheduled for 2021.

Tweet this: @Xplor_Int announces full agenda of programming for 2021 http://bit.ly/2KTF7rm

Known as the association for The Customer Communications Industry, Xplor is planning a full schedule of events for 2021 including:

  • XPLOR21: September 2021 in Florida.  Venue and dates coming soon.
  • Xplor at PRINTING United Breakfast Panel: October 5-7, 2021 in Orlando, Florida.  Specific date and time to be announced.
  • Xploration Tours: Two or three one-day events planned for Q3 and Q4 2021.
  • Webinar Series: Full schedule of 24 educational webinars beginning January 2021.
  • Virtual Event: Possible one- or two-day virtual conference in April-May, 2021

“As an association, 2020 certainly has been a challenging year, but thanks to our sponsors we have been able to weather the storm.” says Skip Henk, President/CEO of Xplor International.  “We expect final details for XPLOR21 and the Xplor at PRINTING United Breakfast Panel to be announced in January and look forward to providing world class education once again in 2021.”

Questions should be directed to Xplor HQ via email at skip@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6170
Chad@xplor.org

Taylor Corporation Sponsors One-of-a-Kind Xploration Tour in Minneapolis on November 13th

Lutz, FL – October 31, 2019 – Xplor International today announced that registration has opened for the Xploration Tour stop in Minneapolis, Minnesota on November 13, 2019. The event is sponsored by Taylor Corporation. Attendees can register here: www.cvent.com/d/xhqkb1.

The 2019 Xploration Tours will focus on the best practices and technologies that drive Customer Communications. Each of the five city programs feature speakers who will share their experiences and expertise in creating effective and efficient communications.

This one-day event will be unlike any other stop during the Xploration Tour. Hosted at the Minnesota Timberwolves training facility, the Minneapolis stop will begin with an industry analyst presentation from Kaspar Roos, Founder & CEO of Aspire. Following this will be two additional educational sessions from Crawford Technologies and Taylor Communications before wrapping up with a panel discussion moderated by Kemal Carr, President of Madison Advisors.  

In addition to these sessions, your registration also includes a continental breakfast, lunch, a facility tour of Taylor Communications, and a Minnesota Timberwolves basketball game ticket for that evening, courtesy of the event sponsor, Taylor Corporation.

“The Minneapolis stop is sure to be a great way to wrap-up the 2019 Xploration Tour,” says Skip Henk, President & CEO for Xplor International. “In addition to graciously inviting us to the Timberwolves facility, we will be enjoying an NBA home game for the Timberwolves as well. It will truly be a one-of-a-kind event.”

For more information about the Xploration Tour, or to register, visit www.cvent.com/d/xhqkb1.


About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xploration Tour Philadelphia Expands Agenda

Complimentary One-Day Event Features Five Speakers

Lutz, FL – October 23, 2019 – Xplor International today announced the expansion of the 2019 Xploration Tour agenda. The Philadelphia event will take place October 30th and will be hosted by NAPCO at their Media Center. The complimentary event is sponsored by Compart. Attendees can register at www.cvent.com/d/6yqy9l.

The event will feature continental breakfast, lunch and five educational sessions:

  • CCM and the Customer Experience – Skip Henk, President/CEO, Xplor International
  • Insurance Document Technology Update – Bill Sinn, Editor in Chief, Insurance Technology Association’s PRO Magazine
  • The API Economy – John Lynch, VP Technology, Compart
  • Records Management Regulations & Challenges – Mark Dameika, Enterprise Records Management Project Lead, Vanguard
  • Why a Modern CCM Platform is a Must-Have for a Digital Transformation Strategy – Angie Winn, VP, Technical Sales and Services, GhostDraft

“We are excited about our lineup of speakers and topics,” says Skip Henk, President/CEO of Xplor International. “This will be a day filled with great content, discussion and networking with peers! Once again want to thank NAPCO for hosting and Compart for sponsoring the event.”

For more information about the Xploration Tour, or for your complimentary registration, visit www.xplor.org/tour.


About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Ricoh USA Joins Crawford Technologies in Sponsoring Xploration Tour in Omaha

Lutz, FL – October 2, 2019 – Xplor International today announced that Ricoh USA has joined Crawford Technologies in sponsoring the Xploration Tour stop in Omaha on October 15, 2019. The event will be hosted by Fiserv. Attendees can register at www.xplor.org/tour

Courtesy of our sponsors, the one-day event located at the University of Nebraska Omaha Scott Campus, boasts a continental breakfast, educational sessions, a lunch, and networking. 

The 2019 Xploration Tours focus on the best practices and technologies that drive Customer Communications. Each of the five city programs feature speakers who will share their experiences and expertise in creating effective and efficient communications.

The Omaha event will kick off with Kemal Carr, President of Madison Advisors, as he talks about the PSP state of the market. This session will provide attendees with an understanding of how to approach the complex process of creating and implementing a document print and mail outsourcing strategy that accounts for their unique needs. Attendees will also learn how to measure the success of a strategy.

Additionally, we will hear sessions from the USPS and Fiserv, as well as from our event sponsors Crawford Technologies and Ricoh USA before wrapping up with a panel of the day’s presenters.

“We are excited for Ricoh USA to be joining us in Omaha for this Tour stop,” says Skip Henk, President/CEO of Xplor International. “We look forward to seeing everyone at this event, so a big thank you goes out to Ricoh USA and Crawford Technologies for allowing us to offer the event at no charge.”

For more information about the Xploration Tour, or for your complimentary registration, visit www.xplor.org/tour.


About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Next Stop for the Xploration Tour is Omaha on October 15th

Lutz, FL – September 12, 2019 – Xplor International today announced the next Xploration Tour stop is October 15, 2019 in Omaha, Nebraska. The event will be hosted by Fiserv and is sponsored by Crawford Technologies. Attendees can register at www.xplor.org/tour

The 2019 Xploration Tours focus on the best practices and technologies that drive Customer Communications. Each of the five city programs feature speakers who will share their experiences and expertise in creating effective and efficient communications.

The Omaha event will feature Xplor’s President & CEO, Skip Henk, as he presents CCM and the Customer Experience, which will focus on current CCM trends, the attributes of a meaningful customer experience and the impact it can have on an organization.

Additional sessions include presentations from Crawford Technologies and Fiserv before wrapping up with a panel discussion of the day’s speakers.  The event includes a continental breakfast and lunch.

“Once again, we are able to offer the opportunity to attend at no charge, courtesy of our sponsor Crawford Technologies,” says Skip Henk, President/CEO of Xplor International. “We look forward to seeing everyone in Omaha, so be sure to use promo code CRAWFORD when registering.”

For more information about the Xploration Tour, or for your complimentary registration, visit www.xplor.org/tour.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web based events and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

The 2019 Xploration Tour to hit Toronto on July 17th

Lutz, FL – May 20, 2019 – Xplor International, today announced the Xploration Tour will return to Toronto on July 17, 2019 after a very successful single-day event last year. The event will this time be held at the City of Toronto Archives. Registration is set to open June 1st.  

The Xploration Tour in Toronto is sponsored by Crawford Technologies. Two additional sponsorships for this event are still available.

The 2019 Xploration Tours will focus on the best practices and technologies that drive Customer Communications. Each of the four city programs will feature speakers who will share their experiences and expertise in creating effective and efficient communications.

The event will begin with an industry overview which will provide a baseline for the event, focusing on the current state of the industry. Additional sessions will focus on best practices and technologies, as speakers share their thoughts on why CCM is important, how companies can get started, and implementing a CCM strategy. The Xploration Tour will finally wrap up with a panel of the day’s speakers. After the Toronto event is complete, there will be a tour of the city archives building. The event includes lunch, courtesy of the event sponsors.

“CCM is no longer an option. Companies that are not looking at it are behind curve”, says Skip Henk, President/CEO of Xplor International, “Whether a company already has or is looking to implement and/or enhance their CCM strategy, this one-day event will provide insight and direction.”

Additional cities for the 2019 Xploration Tour include:

  • Dallas – September 5th, hosted by Broadridge Financial
  • Omaha – October 15th, hosted by FDR
  • Minneapolis – November (Date TBD), hosted by Taylor Communications

Each city will include 4-5 educational sessions, including an industry overview, as well a lunch. Some cities will offer facility tours. Programming may vary slightly between cities. Xplor members attend for free, and there is a nominal fee for non-members.

For more information about the Xploration Tour, visit www.xplor.org/tour.

For information on becoming an Xploration Tour sponsor for Toronto, or any of the other posted cities, please contact sales@xplor.org or +1-813-949-6170.


About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation, production and delivery of multi-channel client, member and customer communications. 

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:

Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

The Xploration Tour is coming to Toronto on October 24th in Conjunction with Xplor Canada’s Fall Meet-up

First Canadian stop will dive into the latest trends and best practices in Customer Communication Management

Lutz, FL – September 27, 2018 – Xplor International, today announced the Xploration Tour will make its first-ever stop in Canada on October 24, 2018. The event will be held at the Woodbine Racetrack in Toronto, ON and front-end Xplor Canada’s Fall Meet-up. Attendees can register here: http://www.cvent.com/d/mgq1yb

Attendees will have the choice to attend the Xploration Tour Toronto from 11am to 5:30pm, Xplor Canada’s Fall Meet-up from 4:30 to 9pm, or both. The one hour overlap will feature a panel session moderated by Pat McGrew of Keypoint Intelligence and attendees of both events are welcome.

The Xploration Tour Toronto is co-sponsored by Crawford Technologies and Messagepoint. Crawford Technologies is also sponsoring Canada’s Fall Meet-up.

The 2018 Xploration Tour, from 11am to 5:30pm, will delve into the latest trends and best practices in Customer Communications. CCM is no longer an option and is playing a more integral role in the Customer Experience.

The event will begin with a session presented by Keypoint Intelligence, who will share their latest research, which will then be followed by lunch. Two additional sessions will focus on industry trends as speakers share their thoughts on why CCM is important, how companies can get started, and what the best practices are when implementing a CCM strategy. The Xploration Tour will finally wrap up with a panel moderated by Pat McGrew.

As the Xploration Tour wraps up, Xplor Canada will begin their fall meet-up from 4:30pm to 9pm. Xplor International has invited all of the fall meet-up attendees to attend their closing session in which Pat McGrew of Keypoint Intelligence will be moderating a panel that sums up the day’s findings. Following this session, Xplor Canada will begin dinner and networking before watching the horse races!

“CCM is no longer an option. Companies that are not looking at it are behind curve”, says Skip Henk, President/CEO of Xplor International, “Whether a company already has or is looking to implement and/or enhance their CCM strategy, this one-day event will provide insight and direction.”

For more information about the Xploration Tour, visit the Toronto Tour website.

For information on becoming a future Xploration Tour sponsor, please contact Lou Brandow, Director of Sales, at Lou@xplor.org  or +1-352-246-5298.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Sold-out Minneapolis Xploration Tour is a Huge Success

The One-Day Event Blended Education and Networking in the Most Unique Format to Date

Lutz, FL – November 20, 2017 – Xplor International today announced that the Xploration Tour in Minneapolis, Minnesota on November 15, 2017, sponsored by NEPS, was a huge success.

The Xploration Tour is designed to provide educational programming, information, and networking opportunities to members as well as industry professionals across North America.

The one-day event featured an industry analyst overview by Matt Swain of Keypoint Intelligence – InfoTrends, three educational sessions including Lindsay Milne, VP of Marketing for the Minnesota Timberwolves, and a panel discussion featuring the day’s speakers. Registration also included a unique opportunity for an offsite facility tour at Venture Solutions as well as an invitation to view the Minnesota Timberwolves NBA game from the owner’s suite. Everything was courtesy of our city sponsor, NEPS.

“The event was truly unique and has set the bar high for our future tours”, says Chad Henk, Director of Marketing for Xplor International. “Not only was the education fantastic, but the venue and hospitality from everyone in Timberwolves facility was phenomenal. Be sure to check out the event photos on the Xplor website to see what you missed!”

The tour will kick off 2018 on February 13th in Atlanta at the Pinnacle Data facility. For the most up-to-date information, including registration when available, visit www.xplor.org.

For information on becoming an Xploration Tour sponsor please contact Deborah Green, Director of Sales, at +1-770-444-3845 or email deborahgreen@xplor.org


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xploration Tour to hit Minneapolis on November 15th

Latest Trends and Best Practices in Customer Communication Management

Lutz, FL – October 11, 2017 – Xplor International today announced that the Xploration Tour is headed for Minneapolis, Minnesota on November 15, 2017. The event is sponsored by NEPS.

The Xploration Tour is designed to provide educational programming, information, and networking opportunities to members as well as industry professionals across North America.

The Minneapolis Xploration Tour speakers will delve into the latest trends and best practices in Customer Communications, sharing trends in the industry as well as what they have learned dealing with their own CCM strategy.

This one-day event will feature an industry analyst overview by Matt Swain of Keypoint Intelligence/InfoTrends, three educational sessions, and a speaker panel discussion. Registration includes a continental breakfast, all educational sessions, lunch, a facility tour, and a Minnesota Timberwolves basketball game ticket, courtesy of the sponsor, NEPS.

“We have a great lineup of speakers and we are very excited about Minneapolis as NEPS has secured the Minnesota Timberwolves facility to host the event”, says Chad Henk, Director of Marketing for Xplor International, “Not only have they graciously invited us to the facility, but we will be enjoying an NBA home game for the Timberwolves as well. This truly will be a unique stop for the Xploration Tour.”

For more information about the Xploration Tour, visit www.xplor.org.

For information on becoming an Xploration Tour sponsor please contact Deborah Green, Director of Sales, at +1-770-444-3845 or email deborahgreen@xplor.org


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Director of Marketing
+1-813-949-6171
Chad@xplor.org

Xploration Tour to hit Atlanta on February 9th

Latest Trends and Best Practices in Customer Communication Management

Lutz, FL – January 18, 2017 – Xplor International, today announced the Xploration Tour will begin the 2017 year in Atlanta, Georgia on February 9, 2017.

The Xploration Tour is a joint-venture with Xplor USA that is designed to provide educational programming, information, and networking opportunities to members as well as industry professionals across North America.

The Atlanta Xploration Tour speakers will delve into the latest trends and best practices in Customer Communications, sharing trends in the industry as well as what they have learned dealing with their own CCM strategy.

This one-day event will each feature an industry analyst overview by Matt Swain of Keypoint Intelligence/InfoTrends, five educational sessions, and a speaker panel discussion. Registration includes a continental breakfast, all seven sessions, lunch, and facility tour of the city host, DATAMATX.

“CCM is no longer an option. Companies that are not looking at it are behind curve.” says Skip Henk, President/CEO of Xplor International. “Whether a company already has or is looking to implement and/or enhance their CCM strategy, these one-day sessions will provide insight and direction.”

The Atlanta Xploration Tour is co-sponsored by GMC Software and Racami. Additional cities and events will be announced when confirmed.

For more information about the Xploration Tour, visit www.xplor.org.

For information on becoming an Xploration Tour sponsor please contact Deborah Green, Director of Sales, at +1-770-444-3845 or email deborahgreen@xplor.org

*Final city selection may vary.


About Xplor International
Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Manager
+1-813-949-6171
Chad@xplor.org