In 2023, I attended Xplor’s CCM Summit, where I shared insights on how Artificial Intelligence (AI) and Robotic Process Automation (RPA) are being used in Customer Communications Management (CCM) and Customer Experience Management (CXM). My presentation, “AI and RPA to Help Process Automation,” was one of two sessions exclusively focused on this topic. Generative AI […]
Are you part of the transformation? “Today’s rapidly changing technological landscape is also reshaping the market. Instant access to relevant information, personalized experiences on a preferred channel, and consistent communications in terms of style, branding, and tone-of-voice have become crucial elements of superior CX and all three of the primary dynamics behind CCM’s evolution share […]
Antoine DuPont is a recognized expert and strategist in digital marketing. He’s an award-winning marketing agency owner and a speaker at national & international conferences including a keynote presentation at #XPLOR20 September 17-19 in St. Pete Beach Florida. Recently, Antoine shared some thoughts on dealing with the pandemic and making today a more productive day […]
The One-Day Event Blended Education and Networking in the Most Unique Format to Date Lutz, FL – November 20, 2017 – Xplor International today announced that the Xploration Tour in Minneapolis, Minnesota on November 15, 2017, sponsored by NEPS, was a huge success. The Xploration Tour is designed to provide educational programming, information, and networking […]
“Exploring the Role of Print in Today’s Customer Journey” was a lively and informative panel discussion Lutz, FL — September 26, 2017: Xplor International, the worldwide electronic document systems association, today announced that the Xplor at Print 17 Breakfast event held on September 12, 2017 at McCormick Place during the Print 17 was deemed a […]
Lutz, FL —February 24, 2016—Xplor International, the worldwide electronic document systems association, today announced, a pre-conference program presented by Print Media Centr, Domtar Papers, and Avanti as part of Xploration® 16, being held April 5-7 at the Caribe Royale Orlando in Orlando, Florida. Deborah Corn, Principal at Print Media Centr, Vanecia Carr, Director of Marketing, Printing […]
Xplor International University Chapter, Ryerson University Interview by Skip Henk, EDP with Ryerson students Valerie Drozdowsky and Kyle Tavares Almost two years ago Xplor International and Xplor Canada launched their first University Chapter at Ryerson University in Toronto. Since that time Xplor Ryerson has prospered with student members holding onsite campus events, a job fair, […]
Guest post by Deborah Corn I can’t resist a Spinal Tap reference, and in this case it’s easy to work in. I was hanging out in the HP High Speed Inkjet area at DscoopX last week and Heather Oliver from HP Exstream was just a few feet away manning their demo station. I was able to catch […]
Annual Customer Communications Conference – April 14th-16th in Orlando, Florida Lutz, FL – March 3, 2015 – Xplor International, the worldwide electronic document systems association, today announced the lineup of conference sponsors for their annual conference event, Xploration® 15, being held April 14-16, 2015 at the Wyndham Orlando Resort International Drive in Orlando, Florida. “This […]
Half-Day Pre-Conference Event Helps Kick Off Xploration® 15 Lutz, FL —February 24, 2015—Xplor International, the worldwide electronic document systems association, today announced that the Madison Advisor’s Pre-Conference Intensive will once again be part of Xplor’s Annual Conference, Xploration® 15, April 14-16, at the Wyndham Orlando Resort International Drive in Orlando, Florida. The pre-conference program will […]
