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Modernizing Customer Experience Through Outsourcing

January 25, 2016 in /by

Title: Modernizing Customer Experience Through Outsourcing Track: The Customer Experience Date/Time: Tuesday, April 5th – 10:30am-11:20am Room: Bonaire 1 Presenter: Dan Beery, RR Donnelley & Didier Rouillard, GMC Software Many large organizations have in-house operations to print critical customer communications. Frequently, line of business leaders use separate, siloed groups or shadow IT to create and deliver electronic […]

PANEL – Plotting a Course in a Changing World!

January 25, 2016 in /by

Title: PANEL – Plotting a Course in a Changing World! Track: Career Development Date/Time: Tuesday, April 5th – 10:30am-11:20am Room: Bonaire 7 Moderator: Lois Ritarossi, Gimbel & Associates Panelists: Deborah Corn, PrintMediaCentr & John Lynch, Compart From a career standpoint the days of just showing up have long past. In order to get hired, promoted or even hold […]

PANEL – Who’s in Control?

January 25, 2016 in /by

Title: PANEL – Who’s in Control? Track: System Controls Date/Time: Tuesday, April 5th – 8:30am-9:20am Room: Bonaire 7 Moderator: Jerry Lazarus, Broadridge Financial Increasingly complex customer communications driven by big data, government regulations, multi-channel distribution and new technologies have made life complicated when it comes to system controls. Workflow, production control and output integrity drive output while things […]

Xplor Issues Annual Call for Award Nominations

January 20, 2016 in , /by

Recognitions to include Application, Technology as well as Lifetime Achievement Awards Lutz, FL — January 20, 2016: Xplor International, The Electronic Document Systems Association®, today issued a call for nominations for their annual awards, to be presented at their 2016 Annual Conference, Xploration® 16, April 5-7 at the Caribe Royale Orlando in Orlando, Florida. The […]

Xerox Joins Xplor International as a Silver Sponsor

January 18, 2016 in , /by

Lutz, FL – January 18, 2016 – Xplor International, the worldwide electronic document systems association, today announced that Xerox Corporation has joined their Elite Sponsorship program as a silver sponsor for 2016. Tweet this: @XeroxProduction joins @Xplor_Int as a silver sponsor and supports the Association’s programming! http://ow.ly/XeSX7 The Xplor Elite Sponsor program, launched in 2006, supports […]

How to Connect CCM to Customer Experience

December 17, 2015 in /by

Title: How to Connect CCM to Customer Experience Track: The Customer Experience Date/Time: Tuesday, April 5th – 8:30am-9:20am Room: Bonaire 1 Presenter: John Zimmerer, Director of Marketing, Top Down Systems Did you know that improving your customer communications is a sure­fire way to improve your customer experience? Forrester’s Customer Experience Index (CXi) tracks several “drivers” of […]

Meeting Accessible Document Delivery with High Speed Accessible Transforms

December 17, 2015 in /by

Title: Meeting Accessible Document Delivery with High Speed Accessible Transforms Track: All Things Data Date/Time: Tuesday, April 5th – 8:30am-9:20am Room: Bonaire 2 Presenters: Greg Orton & Dennis Quon What happens when the National Federation of the Blind, the nation’s leading advocate for equal access by the blind to information and technology, and the U.S. Department of Education reach an agreement […]

Inkjet Printing is Costing You $. Want to Fix That?

December 17, 2015 in /by

Title: Inkjet Printing is Costing You $. Want to Fix That? Track: Distribution Date/Time: Tuesday, April 5 – 8:30am-9:20am Room: Bonaire 3 Presenter: Pat McGrew, M-EDP Inkjet printing has become the standard for transaction print production, though not everyone is on board. Many companies are just now making the transition, while others made the transition over the last […]

Electronic Document (BOK): What is a Transaction Document?

December 17, 2015 in /by

Title: Electronic Document (BOK): What is a Transaction Document? Track: Fundamentals Date/Time: Tuesday, April 5th – 8:30am-9:20am Room: Bonaire 5 Presenters: Bill Broddy, M-EDP Front and center in the delivery of transaction documents is compliance. For over 50 years, our industry has converted data into formal documents that must be legally presented to external parties. The information must be […]

Organizing Self-Organizing Teams

December 17, 2015 in /by

Title: Organizing Self-Organizing Teams Track: For Executive Eyes Only Date/Time: Tuesday, April 5th – 8:30am-9:20am Room: Bonaire 4 Presenters: John Lynch Kids know it instinctively: think of how they build a fort in the backyard. They don’t need to elect leaders because leaders emerge. They don’t need to assign tasks because everyone knows what they are good at. The task becomes […]