Xplor Announces 2022 Technology and Application of the Year Award Winners

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Recipients to be recognized at XPLOR22 in St. Pete Beach on September 13th

Lutz, FL — August 9, 2022 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2022 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, September 13, 2022, during the XPLOR22 event at the TradeWinds Island Grand Resort in St. Pete Beach, Florida.

Application of the Year Award:
The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members alike.

Xplor will award two honorable mentions in addition to the 2022 winner.

  • The winner of the 2022 Xplor Application of the Year is MetLife for the creation and implementation of their Customer Engagement (CE) Portal in response to COVID-19 and the impact on the submission process for both customers and non-customers to process claims.
  • An Honorable Mention is being awarded to State of Tennessee Print Site Consolidation and Hyperautomation Workflow submitted by Crawford Technologies that resulted in the state re-inventing their processes, utilize low-code platforms to improve service, reduce cost and prepare their in-plant for the future.
  • A second Honorable Mention is being awarded to State of Washington DES Print & Mail Services submitted by Solimar Systems for their implementation of a new workflow system and system tools, ReadyPDF® Prepress Server™, that resulted in major reductions of processing time, reduction of file sizes (up to 72%) along with a host of associated cost savings.

Technology of the Year Award:
The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.  This can be a new program, product, or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members alike.

Like the Application of the Year award, Xplor will present two honorable mentions, in addition to the winner of the award.

  • The winner of the 2022 Xplor Technology of the Year is Smart Communications for The Conversation Cloud™ which empowers companies to engage in more meaningful customer conversations. This technology combines sophisticated integrations while simultaneously optimizing communications programs with advanced analytics. The platform allows the company to collect customer information, communicate more effectively, collaborate more efficiently and coordinate insightful two-way interactions.
  • An Honorable Mention is being awarded to Papyrus Software for their Business Designer software which incorporates Business DOC Design, Data Capture, Process Designer, and Automated Doc Factory that decreases time to market, increases efficiency, reduces running costs and provides overall business agility and operational flexibility.
  • A second Honorable Mention is being awarded to Crawford Technologies for their AccessibilityNow Validator® which delivers a highly detailed automated solution for fully checking PDF documents to determine their level of compliance to all the main document accessibility standards: WCAG 2.1, PDF/UA and HHS. AccessibilityNow Validator is purpose-built with an open architecture that makes it possible to integrate within an existing workflow.

“The bar is set higher and higher each year, making it more and more difficult for a winner to be decided by the Awards Committee,” said Skip Henk, EDP, President and CEO of Xplor International.  “I would like to congratulate all of our 2022 award recipients and also thank all of those who took the time to apply for an award.”

Xplor International will also be announcing the recipients of additional awards at XPLOR22 on Tuesday, September 13, 2022, during the awards ceremony.

For more information regarding XPLOR22, or to access the registration site, please visit www.xplor.org/XPLOR22. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ, at +1-813-949-6170 or via email at sales@xplor.org. 

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry.  Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance.  Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida, chapters in the US and Canada, and active membership across the globe.

Further information is available at www.xplor.org.
Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Xplor International Founder, Keith Davidson, Passes Away at Age 85

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Lutz, FL – July 13, 2022 – Xplor International wants to share with the community that Dr. Keith Davidson, founder of Xplor International passed away on June 28, 2022.

He was the founder and, for sixteen years, the President of Xplor International, a worldwide association representing the document systems industry. His strategic vision and evangelistic fervor were instrumental in building a worldwide community with thousands of members in more than 40 countries.  He was also the founder and president of the Electronic Document Systems Foundation.

“Keith was in fact a “futurist” who saw the growth of electronic document industry,” says Skip Henk, President/CEO of Xplor International.  “His high energy and enthusiasm created a legacy. My deepest condolences to his wife Joan and their daughters.”

Before founding Xplor, Keith was a marketing executive at Xerox, Boise Cascade, and Mattel. While working full-time, he completed his doctorate in executive management in 1990 at the Claremont Graduate School, where he studied under Dr. Peter Drucker.  Before launching his career, he received his MBA from University of Denver and his BS from University of Dayton.

A celebration of life will be held at the Rolling Hills United Methodist Church on his birthday, October 1st. In lieu of flowers, donations can be made to Rolling Hills United Methodist Church, Village Enterprise, or the Cabi Foundation.

His obituary: http://tinyurl.com/ycymnzve

About Xplor International
Website: www.xplor.org 
Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Conference Agenda Populated for XPLOR22

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Sessions and speakers posted

Lutz, FL – July 12, 2022 – Xplor International today announced that the conference agenda for XPLOR22, being held September 13-25, 2022, in St. Pete Beach, Florida at the TradeWinds Island Grand Resort, is now live at http://cvent.me/r0M1w1.

Tweet this:  The #XPLOR22 agenda is now populated! Sessions/panels are now posted with topics, descriptions and presenters – Check out the 2022 @Xplor_Int annual event that you won’t want to miss! www.xplor.org/XPLOR22

“We researched the topics dominating our industry and selected the best content from this year’s Call for Presentations that will cover 20 areas of focus,” says Skip Henk, EDP, President and CEO of Xplor International. “The Education Committee did a great job putting together a strong agenda of topics that will provide attendees with the information they need to stay abreast of the latest industry trends.”

Conference tracks include Customer Engagement, Best Practices/Industry Trends, and Technology. Sessions include Accessibility, Design, PDF, Compliance, Omni-Channel, Customer Experience and much more. Presenters are a diverse group of end users, industry analysts, consultants, and vendor subject matter experts.

About XPLOR22: The two-and-a-half day event is a great value and features the perfect blend of educational sessions, panel discussions, general sessions, and networking events. Features include:

  • 40+ Educational Sessions & Panels
  • Leading-Edge Partners in the Vendor Forum
  • Evening Networking Events
  • Daily Lunches

Xplor is also providing 50 complimentary conference passes as part of their First Timers Program. For more details visit: http://www.cvent.com/d/qkqkb6

For more information regarding XPLOR22, or to register, visit www.xplor.org/XPLOR22. Questions should be directed to register@xplor.org or +1-813-949-6170.

Vendors interested in being an exhibitor or sponsor should contact sales@xplor.org or +1-813-949-6171.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry.  Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance.  Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida, chapters in the US and Canada, and active membership across the globe.

Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

State of CX in 2022

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From culture to employee enablement to technologies, long-time Xplor member and sponsor Quadient is sharing the six trends that enterprises should examine for success in their new eBook, ‘State of CX in 2022’. 

Download this valuable guide to learn: 

  • Expert insights into the biggest trends in Customer Experience Management (CXM) and Customer Communications Management (CCM).  
  • Technologies driving differentiating CX. 
  • Necessary business investments to make to exceed in today’s CX standards. 
  • The cultural changes that you must adopt for success in a new CX age.  

 

Xplor International Accepting Applications for 2022 Scholarships

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Association Scholarships Open to Xplor Members and Their Immediate Families

Lutz, FL – June 7, 2022 –Xplor International, today announced that they are accepting applications for their 2022 scholarship program through the deadline of July 31, 2022.

In 2010, Xplor decided to go beyond its traditional member offerings to help promote and support the next generation of industry professionals. The Xplor Member Scholarship program was founded to provide financial assistance to Xplor members and their immediate families who are pursuing careers in the field of document and communication technology including such studies as web design, marketing, IT, business, print, cyber security, etc.

The program is funded by the generosity of Xplor Elite Sponsors including Gimbel & Associates, Crawford Technologies, Canon Solutions America, GhostDraft, Quadient, and Smart Communications. In addition, the program is supported by Xplor Canada and The Herman L. Gimbel and Audrey M. Gimbel Memorial Scholarship Fund.

To qualify for an Xplor Scholarship, one must be a current Xplor member (or immediate family) and maintain a 3.0 GPA at a four-year or two-year college or university degree program in the United States or Canada. Incoming college freshman may also apply with the same GPA requirements.

Scholarship recipients are selected based on their application submission, response to an essay question, as well as academic achievement, participation in school activities, and service to the community.

Each year scholarships are awarded in various denominations, up to $1000 USD. The 2022 deadline for applications is July 31st. For more information, or to apply, visit www.xplor.org/scholarship.

About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision-makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

2022 Xplor Industry Award Nominations Now Open

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Recognitions to include Application, Technology, as well as Lifetime Achievement Awards

Lutz, FL — May 31, 2022: Xplor International today issued their annual call for nominations to be presented at their 2022 Annual Conference, XPLOR22, September 13-15 at the TradeWinds Island Grand in St. Pete Beach. The deadline for nominations is July 15, 2022. For more information on the annual Xplor awards, or to nominate a company or individual, please visit http://cvent.me/XDKE1z.

Application of the Year Award
The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members.

Technology of the Year Award
The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry. This can be a new program, product or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members.

Lifetime Achievement Award
Established in 2007, this award is given to an individual whose efforts and contributions have significantly changed the course and development of the digital document and customer communications industry. This award is open to members and non-members.

Xplorer of the Year
For over 20 years, Xplor International has honored an individual who has made outstanding contributions to the association. The Xplorer of the Year honors significant service to the association, dedication to the Xplor mission, and notable achievement promoting the interest of the electronic document systems industry.  Only current members of Xplor International, who are not on the Association Board of Directors, are eligible.

For more information regarding XPLOR22, or to register, visit www.xplor.org/XPLOR22. Questions should be directed to register@xplor.org or +1-813-949-6170.

Vendors interested in being an exhibitor or sponsor should contact sales@xplor.org or +1-813-949-6171.

About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision-makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

First Timer Recognition Program Open for XPLOR22

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The Program Provides Complimentary Conference Registration to Qualified Applicants

Lutz, FL – May 25, 2022 – Xplor International, the association for the Customer Communications Industry, today announced the opening of the First Timer Recognition Program for their upcoming annual conference, XPLOR22, that is being held September 13-15, 2022 at TradeWinds Island Grand in St. Pete Beach, Florida. Interested attendees can find additional information and details at www.xplor.org/XPLOR22.

The two-and-a-half day event features world-class education and networking in a relaxing, yet invigorating environment. This year’s Education Committee has researched the topics that are dominating our industry and the event will focus on Innovative Strategies to Transform the Customer Experience. XPLOR22 will cover 20 areas of focus which include Industry Trends, Technology, and Customer Engagement.

Since 2016, the First Timer Recognition Program has provided over 275 conference passes, valued at $1,099 each, to end-user attendees to introduce them to Xplor’s world-class educational forum. Xplor will once again recognize qualified first-time attendees by providing them with a complimentary full-conference pass and an open invitation to see what Xplor is all about. The complimentary conference pass entitles the recipient to attend all Xplor educational sessions, general sessions, vendor forum and networking events.

“Our First Timer initiative is an integral part of the conference program as new attendees bring with them new perspectives and challenges that benefit the event and open the door to discussion,” says Skip Henk, President and CEO of Xplor International. “It also provides them the opportunity to listen to case studies, meet with industry experts, gain exposure to the latest industry trends and expand their professional network.”

To qualify, applicants must not have attended an Xplor annual conference over the last 5 years, be employed by an enterprise or end-user company, and stay at the host hotel. Hotel rooms can be secured through the Xplor block at the group rate of $219 (plus tax), which includes the resort fee. Interested parties must apply by August 31, 2022. The number of complimentary registrations is limited to 50 and will be awarded on a first come, first served basis. You can apply here: http://www.cvent.com/d/qkqkb6

For more information regarding XPLOR22, or to register, visit www.xplor.org/XPLOR22. Questions should be directed to register@xplor.org or +1-813-949-6170.

Vendors interested in being an exhibitor or sponsor should contact sales@xplor.org or +1-813-949-6171.

About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

XPLOR22 Now Accepting Vendor Forum Applications

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Event to Feature 28 Leading-Edge Providers of CCM Technology and Services

Lutz, FL – May 18, 2022 – Xplor International, the worldwide electronic document systems association, today announced they are accepting applications for exhibit space at their 2022 annual conference, XPLOR22, which will take place September 13-15, 2022, in St. Pete Beach, Florida at the TradeWinds Island Grand Resort.

The two-and-a-half-day conference will focus on Innovative Strategies to Transform the Customer Experience and brings together end users, analysts, consultants, industry experts and vendors from the CCM industry who will share the latest best practices and trends in the customer communications industry.

The show floor is limited to 28 exhibitors and we are offering two “all inclusive” options to choose from: a standard 8×10 booth or an 8×10 kiosk. These options level the playing field for all vendors while providing a more intimate experience.

  • The standard booth ($4750 USD during early bird) includes a 6-foot table with two chairs, carpet, a wastebasket, 7”x44” company identification sign, a five-amp power drop for laptops, two employee full conference passes, as well as two complimentary conference passes for end user customers/prospects.
  • The kiosk option ($5600 USD during early bird) includes the same entitlements as a standard booth as well as a countertop and two graphic panels, with two padded stools instead of chairs.
  • Internet in the Vendor Forum is provided through your guest room access and is sufficient to check your email. Additional bandwidth may be purchased.

“Since announcing the conference dates just two weeks ago, eleven vendors have already signed up for the event and we expect to sell out quickly,” says Skip Henk, President/CEO of Xplor International. “People seem to be back on the road as interest in the event certainly seems high, both from a vendor and an attendee perspective. We look forward to a great event.”

For more information regarding XPLOR22, or to access the registration site or the Call for Presentations, please visit www.xplor.org/XPLOR22. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.

Vendors interested in being an exhibitor should visit the Vendor Forum Website: http://cvent.me/43OxZw. For questions, please contact sales@xplor.org.

About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Registration and Call for Presentations Websites Now Open for XPLOR22 Conference in St. Pete Beach, Florida

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Lutz, FL – April 26, 2022 – Xplor International has announced that the conference website and registration are now open for their annual conference. XPLOR22 will take place September 13-15, 2022 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: http://cvent.me/wMz1ba

Tweet this: @Xplor_Int announces #XPLOR22 registration is open for the annual conference on September 13-15, 2022 which will be held at the TradeWinds Island Grand Resort (@TWResorts) in St. Pete Beach, FL http://cvent.me/wMz1ba.

The two-and-a-half-day conference will focus on Innovative Strategies to Transform the Customer Experience and brings together end users, analysts, consultants, industry experts and vendors who will share the latest best practices and trends in the customer communications industry.

Xplor events are known for great educational content and XPLOR22 will continue the tradition. The conference features a blend of general, panel and breakout sessions that address best practices, industry trends, strategies and processes driving the industry.

The 2022 Education Committee researched the topics that are dominating our industry. Their research coupled with Xplor surveys resulted in three tracks that will cover 20 areas of focus. Those tracks include Customer Engagement, Best Practices/Trends and Technology.

For more information regarding XPLOR22, or to access the registration site, please visit http://cvent.me/wMz1ba.

Interested in speaking? The Call for Presentations is open and you could qualify for a complimentary conference pass! Please visit http://cvent.me/d1XB3P.

Interested in exhibiting? Please email sales@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Xplor International Announces XPLOR22 Conference

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September 13-15, 2022 in St. Pete Beach, Florida

Lutz, FL — April 13, 2022: Xplor International, the worldwide electronic document systems association, today announced the dates and location for their 2022 annual conference. XPLOR22 will take place September 13-15, 2022 at the TradeWinds Island Grand Resort in St. Pete Beach, Florida.

Tweet this: @Xplor_Int announces their Annual Conference will take place September 13-15, 2022 at the TradeWinds Island Grand Resort in St. Pete Beach, FL #XPLOR22 http://bit.ly/3O4t7zr 

The two-and-a-half-day event will focus on Innovative Strategies to Transform the Customer Experience. Known for its unique educational content, the event focuses on the strategies, best practices and trends that enhance customer communications, presented by end users, analysts, consultants, industry experts and vendor partners.

“Anyone involved in the creation, development and/or distribution of customer communications will benefit from attending XPLOR22,” says Skip Henk, Xplor President/CEO.  “The event will provide actionable content that will enhance your customer communications and positively impact the customer experience provided by your organization.”

The 2022 event will continue the tradition of the past Xplor conference events. All attendees will have access to the educational sessions, industry-leading companies in the vendor forum, and networking opportunities, all while enjoying beautiful St. Pete Beach.  The event will include:

  • 40+ educational sessions and panels
  • 28 leading-edge exhibitors
  • Daily networking which includes lunches and evening events
  • Industry Awards presentation

The XPLOR22 Conference website, as well as the Call for Presentations, will open in the coming weeks. Check out www.xplor.org for the latest and most up-to-date information.

Interested in speaking or exhibiting? Watch for our Call for Presentations announcement or email register@xplor.org to be notified once we are accepting applications. If you are interested in exhibiting, please email skip@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

About Xplor International

Xplor International is a not-for-profit association that provides thought leadership to the customer communications industry. As a community, Xplor provides advocacy, education, training, mentoring and networking opportunities.

Our members are decision makers and recommenders who are involved in the conception, design, implementation production and delivery of multi-channel client, member and customer communications.

Xplor’s mission is to enhance organizational success and advance the careers of our members by providing research, publications, industry certification, professional development, web-based events, and conference programming. Xplor International has its worldwide headquarters in Lutz, Florida, with affiliated offices around the world. Further information is available at www.xplor.org.

Facebook: facebook.com/XplorInternational
Twitter: twitter.com/Xplor_Int or @Xplor_Int

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org