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12 Unbeatable Reasons to Attend the 2024 Xplor Summit

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As we count down to the Summit, the anticipation is building for what promises to be the most comprehensive and dynamic event in the customer communications management (CCM) industry. With just 11 weeks to go until the September 24-26, 2024 Summit at the Hilton Orlando Lake Buena Vista in Florida, here are 12 unbeatable reasons why you should mark your calendar for this event.

  1. Experience the All-Encompassing Approach: The 2024 Xplor Summit brings together every facet of the CCM industry under one roof. This two-and-a-half-day event unites end users, analysts, consultants, industry experts, and exhibitors dedicated to the education, evolution, and success of the CCM industry.
  2. Engage with an Inspiring Keynote: Kick off the summit with a thought-provoking keynote address that will set the tone for the entire event and provide valuable insights into the future of CCM.
  3. Discover New Vendors in a Rapid-Fire Session: Our unique session introduces exhibitors quickly so you can learn about the latest solutions and innovations from leading-edge companies.
  4. Tailor Your Learning Experience: Choose from our simple educational breakout session format, featuring both Business and Technical tracks to suit your specific interests and needs. Check out the agenda at go.xplor.org/summitagenda
  5. Participate in Interactive Panels: Join relevant and interactive panel discussions where industry leaders share their experiences and insights on pressing CCM topics.
  6. Network with Peers in Birds of a Feather Discussions: Connect with like-minded professionals to share challenges, solutions, and best practices.
  7. Explore the Latest Solutions: Visit our exhibition area to see firsthand the most recent advancements in CCM technology and services from industry-leading vendors.
  8. Easy Registration Process: Secure your spot at this must-attend event quickly and easily through our online registration portal at register.xplor.org/summit. Early bird specials end 7/19/24.

Don’t miss this opportunity to be part of the premier event in the CCM industry. Register now for the 2024 Xplor Summit and prepare to unlock new possibilities for your business in the beautiful setting of Lake Buena Vista, Florida!

Whether you’re a seasoned attendee or a first timer, our event offers unparalleled opportunities for learning, networking, and discovering the latest trends and technologies in customer communications management. We look forward to seeing you there!

Xplor Industry Award Nominations Now Open for 2024 Event

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Recognitions to include Application, Technology, as well as Lifetime Achievement Awards

Lutz, FL — May 15, 2024: Xplor International today issued their annual call for award nominations to be presented at their event, the 2024 Xplor Summit, September 24-26 at the Hilton Orlando Lake Buena Vista – Disney Springs Area in Lake Buena Vista, Florida. The deadline for nominations is July 15, 2024. For more information on the annual Xplor awards, or to nominate a company or individual, please visit register.xplor.org/awards.

Application of the Year Award
The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members.

Technology of the Year Award
The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry. This can be a new program, product or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members.

Lifetime Achievement Award
Established in 2007, this award is given to an individual whose efforts and contributions have significantly changed the course and development of the digital document and customer communications industry. This award is open to members and non-members.

Xplorer of the Year
For over 20 years, Xplor International has honored an individual who has made outstanding contributions to the association. The Xplorer of the Year honors significant service to the association, dedication to the Xplor mission, and notable achievement promoting the interest of the electronic document systems industry.  Only current members of Xplor International, who are not on the Association Board of Directors, are eligible.

For more information regarding the 2024 Xplor Summit, or to register, visit register.xplor.org/summit. Questions should be directed to register@xplor.org or +1-813-949-6170.

Vendors interested in being an exhibitor or sponsor should contact sales@xplor.org or +1-813-949-6171.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

2024 Xplor Summit Now Accepting Applications for the Annual Call for Presentations

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Lutz, FL – May 1, 2024 – Xplor International today announced that the Call for Presentations is now open for their annual event, the 2024 Xplor Summit. The event is being held September 24-26 at the Hilton Orlando Lake Buena Vista near Disney Springs in Lake Buena Vista, Florida.

The two-and-a-half-day event brings together end users, analysts, consultants, industry experts, and vendors dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. The event will feature educational sessions, birds of a feather discussions, general sessions, daily networking, and more.

For more information about the event, please visit Xplor.org/summit. To review session topics and see if your area of expertise is a fit , please visit and apply at register.xplor.org/summitCFP. All selected speakers receive a free summit pass to the two-and-a-half-day event. Submissions will be accepted through June 15th.

Questions regarding the 2024 Xplor Summit can be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.

Vendors interested in exhibiting can email sales@xplor.org for more information.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the CCM and transactional communication industries. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor membership enhances organizational success and advances the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

First Timer Recognition Program Now Accepting Applications for 2024 Summit

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Lutz, FL – April 17, 2024 – Xplor International today announced the opening of the First Timer Recognition Program for their upcoming annual event, the 2024 Xplor Summit. The event is being held September 24-26 at the Hilton Orlando Lake Buena Vista near Disney Springs in Lake Buena Vista, Florida.

The two-and-a-half-day event brings together end users, analysts, consultants, industry experts, and vendors dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry.

Since 2016, the First Timer Recognition Program has provided over 300 event passes, valued at up to $1,299 each, to end-user attendees to introduce them to Xplor’s world-class educational forum. Xplor will once again recognize qualified first-time attendees by providing them with a complimentary summit pass and an open invitation to see what Xplor is about. The complimentary summit pass entitles the recipient to attend all Xplor educational sessions, general sessions, vendor forum and networking events.

“This program opens the door for companies of all sizes to see what our summit is all about with very little financial risk,” says Skip Henk, President and CEO of Xplor International. “We are happy to once again offer this program which brings many fresh ideas and perspectives while allowing the attendee to experience our educational content and world-class networking.”

To qualify, applicants must not have attended an Xplor annual event over the last 5 years, be employed by an end-user company, and stay at the host hotel. Hotel rooms can be secured through the Xplor block at the group rate of $165 (plus tax/resort fee). Interested parties must apply by August 31, 2024. The number of complimentary registrations is limited to 30 and will be awarded on a first come, first served basis. You can apply here: register.xplor.org/summitFTRP

Questions regarding the 2024 Xplor Summit can be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday.

Vendors interested in exhibiting can email sales@xplor.org for more information.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the CCM and transactional communication industries. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor membership enhances organizational success and advances the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Lutz, Florida with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

2024 Xplor Summit Opens Registration

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Lutz, FL – April 15, 2024 – Xplor International, the worldwide electronic document systems association, today announced their annual event is open for registration. The 2024 Xplor Summit will take place September 24-26, 2024, in Lake Buena Vista, Florida at the Hilton Orlando Lake Buena Vista, Disney Springs Area. Attendees can register here: register.xplor.org/summit

The two-and-a-half-day event brings together end users, analysts, consultants, industry experts, and vendors dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. The event will include:

  • Engaging Keynote
  • Rapid-Fire General Session Vendor Introductions
  • Simple Educational Breakout Session Format (Business and Technical Tracks)
  • Relevant and Interactive Panels
  • Birds of a Feather Discussions
  • Leading-Edge Exhibitors and the Latest Solutions
  • Daily Networking (including lunches and evening events)
  • Industry Awards

The 2024 Call for Presentations will open in the coming weeks. Check out www.xplor.org for the latest and most up-to-date information.

Interested in speaking or exhibiting? Watch for our Call for Presentations announcement or email register@xplor.org to be notified once we are accepting applications. If you are interested in exhibiting, please email skip@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Xplor International Announces 2024 Conference Dates

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Lutz, FL — March 11, 2024:  Xplor International, the worldwide electronic document systems association, today announced their annual conference, the 2024 Xplor Summit will take place September 24-26, 2024, in Lake Buena Vista, Florida at the Hilton Orlando Lake Buena Vista, Disney Springs Area.

“We are excited to partner with Hilton Orlando Lake Buena Vista this September,” says Skip Henk, Xplor President/CEO.  “The venue location offers a one-of-a-kind experience for attendees to encourage networking with entertainment and restaurants in close proximity.”

The two-and-a-half-day event brings together end users, analysts, consultants, industry experts, and vendors dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. The event will include:

  • Rapid-Fire General Session Exhibitor Introductions
  • Educational Sessions
  • Birds of a Feather Discussions
  • Educational Panels
  • Leading-Edge Exhibitors
  • Daily Networking (including lunches and evening events)
  • Industry Awards

The 2024 Xplor Summit website, as well as the Call for Presentations, will open in the coming weeks. Check out www.xplor.org for the latest and most up-to-date information.

Interested in speaking or exhibiting? Watch for our Call for Presentations announcement or email register@xplor.org to be notified once we are accepting applications. If you are interested in exhibiting, please email skip@xplor.org.

Questions should be directed to Xplor HQ via email at register@xplor.org or by phone at +1-813-949-6170, between the hours of 9:00 AM to 5:00 PM (ET), Monday through Friday.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Industry Leaders Support the 2023 Xplor CCM Summit

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Lutz, FL – October 19, 2023 – Xplor International, the worldwide electronic document systems association, today announced the line-up of summit sponsors for the 2023 CCM Summit, being held November 14-16, at the Rosen Centre Hotel in Orlando, Florida.

For information about the event or to register visit: go.xplor.org/23summit

“I’d like to thank all of our sponsors and partners,” said Skip Henk, EDP, President and CEO of Xplor International. “Your continued support allows us to produce an educational and fun event, each and every year.”

  • Diamond Summit Sponsors
    • Crawford Technologies – Wednesday Reception Co-Sponsor
    • Gimbel & Associates – Beverage Breaks, Wednesday Lunch, Industry Awards, Educational Tracks
    • Quadient – Mobile App, Lanyards, Collegiate Design Competition
    • RenderX, Inc. – Wednesday Reception Co-Sponsor
    • Smart Communications – Tuesday Social Hour
  • Ruby Summit Sponsor
    • Messagepoint – Tuesday Lunch
  • Emerald Summit Sponsors
    • Canon Solutions America – Conference Bags
    • The Cincinnati Insurance Companies – Printed Event Guides
    • McGrewGroup Inc. – Registration
    • Solimar Systems, Inc. – Booth Scramble

2023 CCM Summit Vendor Forum:

  • Allyant, Conduent, Content Critical Solutions, Inc., Crawford Technologies, FCI CCM Inc., Gimbel & Associates, Macrosoft Inc., Messagepoint, MHC, Papyrus Software, Quadient, RenderX, Inc., Smart Communications, Solimar Systems, Inc.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

2023 Technology and Application of the Year Award Winners Announced

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Recipients to be recognized at the 2023 Xplor CCM Summit in Orlando on November 14th

 

Lutz, FL — October 12, 2023 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2023 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, November 14, 2023, during the CCM Summit event at the Rosen Centre hotel in Orlando, Florida.

Application of the Year Award:

The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members alike.

Xplor will award one honorable mention in addition to the 2023 winner.

  • The winner of the 2023 Xplor Application of the Year is Solimar Systems, Inc. & Mayo Clinic. Mayo Clinic dynamically creates personalized patient booklets, in both print and electronic formats, delivering critical information that improves the patient experience and the quality of time with nurses.

    The Automated workflow eliminated the need for manual booklet kitting, packaging and mailing allowing nurses more time to spend with patients. The system-generated packets ensure current material versioning and customization for each patient. The new automated workflow freed up many hours and eliminated pre-printed materials.

  • An Honorable Mention is being awarded to Papyrus Software for its innovative Papyrus DocuFlow solution for rapid digitization of forms, documents and processes. The Papyrus DocuFlow makes it easy to migrate and design forms for digital and replaces emails and manual processes with automated workflows and case management. The DocuFlow wizard automatically converts PDF interactive forms into Web forms, accelerating digital transformation and enabling businesses to offer products and services to any customer on any device to complete and digitally sign.

Technology of the Year Award:

The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.  This can be a new program, product, or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members alike.

This year, Xplor will present two honorable mentions, in addition to the winner of the award.

  • The winner of the 2023 Xplor Technology of the Year is Crawford Technologies’ SmartSetup. This product is an efficient, no-code software solution that simplifies the indexing process for document onboarding and application migration projects. By leveraging SmartSetup’s capabilities, businesses can significantly increase productivity, eliminate errors, simplify complex projects, and enhance overall operational efficiency.
  • An Honorable Mention is being awarded to Smart Communications for SmartIQTM. Forms automation software from SmartIQTM allows organizations to modernize any form process—guiding internal stakeholders and end-users through an automated digital experience that will reduce abandonment rates and inaccurate data, accelerate end-to-end processing time, create highly secure processes that protect customer data and empower business users across the enterprise.
  • A second Honorable Mention is being awarded to Messagepoint for their Intelligent Content Hub. This leverages proprietary AI through the Messagepoint Advanced Rationalization and Content Intelligence Engine (MARCIE) which acts as an intelligent assistant to accelerate the ingestion, migration, consolidation, and optimization of content. These capabilities were a groundbreaking industry first within the CCM industry and are available in Messagepoint, Rationalizer, and an API-based content intelligence service known as Semantex.

“As always the nominations were impressive and the Awards Committee found their task of selecting winners for each award to be challenging,” says Skip Henk, EDP, President and CEO of Xplor International. “Congratulations to our 2023 award recipients and thank you to all who took the time to submit a nomination. I encourage you to visit the Xplor website for more information and if you are going to be at the 2023 Xplor CCM Summit, stop by and say hello to our winners.”

Xplor International will also be announcing the recipients of additional awards during the 2023 CCM Summit on Tuesday, November 14, 2023, during the awards ceremony.

For more information regarding the event, or to access the registration site, please visit xplor.org/2023ccmsummit. Questions should be directed to Register@xplor.org or +1-813-949-6170 between the hours of 9:00 AM and 5:00 PM (ET), Monday through Friday. Vendors interested in being a sponsor or exhibitor can contact Xplor HQ, at +1-813-949-6170 or via email at sales@xplor.org.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

Xplor Auction Benefitting the Scholarship Program Returns for 2023 Event

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Lutz, FL – September 1, 2023 – Xplor International, the worldwide electronic document systems association, today announced they will once again host an online auction with the winners announced at the 2023 Xplor CCM Summit, being held November 14-16, at the Rosen Centre Hotel in Orlando, Florida.

For information about the 2023 Xplor CCM Summit, visit: go.xplor.org/23summit

Due to the generosity of Gimbel & Associates, RenderX and Rio Crest Wines, we are offering two unique experiences for auction. This is a great opportunity to treat employees, customers or prospects to a one-of-a-kind experience.  All proceeds will benefit the Xplor Member Scholarship program.

The first item up for auction is a private luxury day cruise on the Hattrick Yacht, which is an 82 ft. Hatteras that has been featured on The Apprentice and Princesses of Long Island. Sponsored by Gimbel & Associates, the winner will cruise from Pompano Beach, Florida for the day with up to 20 guests. The captain and crew are included as well as soft drinks/snacks. The starting bid is $3,000 USD.

The second item is a day in Sonoma wine country. Up to 10 guests will engage in the wine country lifestyle for the day where they will savor Rio Crest’s award-winning wines and treats from the wine cellar, including locally sourced cheeses and olives. Sponsored by RenderX, Inc. and Rio Crest Winery, the guests will also indulge in tastings at two other local wineries before concluding the day with a five-course dinner at Rio Crest Winery in Guerneville, California. The starting bid is set at $3,000 USD.

Those looking for additional information about the items or to bid, can do so at go.xplor.org/2023auction. Winners will be announced at the 2023 Xplor CCM Summit.  For questions, please reach out to register@xplor.org.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org

2023 Xplor Industry Award Nominations Now Open

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Recognitions to include Application, Technology, as well as Lifetime Achievement Awards

Lutz, FL — August 2, 2023: Xplor International today issued their annual call for nominations to be presented at their Annual event, the 2023 Xplor CCM Summit, November 14-16 at the Rosen Centre Hotel in Orlando, Florida. The deadline for nominations is September 15, 2023. For more information on the annual Xplor awards, or to nominate a company or individual, please visit go.xplor.org/2023awards.

Application of the Year Award
The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members.

Technology of the Year Award
The Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry. This can be a new program, product or technology that notably enhances the capabilities of document and communication systems. This award is open to members and non-members.

Lifetime Achievement Award
Established in 2007, this award is given to an individual whose efforts and contributions have significantly changed the course and development of the digital document and customer communications industry. This award is open to members and non-members.

Xplorer of the Year
For over 20 years, Xplor International has honored an individual who has made outstanding contributions to the association. The Xplorer of the Year honors significant service to the association, dedication to the Xplor mission, and notable achievement promoting the interest of the electronic document systems industry.  Only current members of Xplor International, who are not on the Association Board of Directors, are eligible.

For more information regarding the 2023 Xplor CCM Summit, or to register, visit go.xplor.org/23summit. Questions should be directed to register@xplor.org or +1-813-949-6170.

Vendors interested in being an exhibitor or sponsor should contact sales@xplor.org or +1-813-949-6171.

About Xplor International

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor’s mission is to provide the education and resources necessary for the development of engaging customer communications.

We enhance organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.

Xplor International has its worldwide headquarters in Florida, with active membership across the globe.

Further information is available at www.xplor.org.

Xplor International Media Contact:
Chad Henk
Marketing Director
+1-813-949-6170
Chad@xplor.org