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Adopting Mobile Technology to Drive Customer Communication

March 21, 2016 in /by

Title:   Adopting Mobile Technology to Drive Customer Communication Track:  The Customer Experience Date/Time:  Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 6 Presenter: Andrew Hellard The future of business is digital and the adoption of mobile technology is driving customer communication. The challenge for organizations is the ability to create and deliver a consistent, compliant experience across content, […]

Electronic Document (BOK): Postal Practices and Standards

March 21, 2016 in /by

Title:  Electronic Document (BOK): Postal Practices and Standards  Track:  Fundamentals Date/Time:  Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 5 Presenter: Bill Broddy, M-EDP If there was a prime directive in transaction document production, it would be “prove that we met the Mail Box Rule.” Every transaction document that we deliver to the post office has special status. Courts […]

Mailing in a Secure World

March 21, 2016 in /by

Title:  Mailing in a Secure World Track:  For Executive Eyes Only Date/Time:  Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 4 Presenter: Glen Swyers Is my data safe? Am I really liable for a data breach? If you’ve asked yourself these questions, this workshop is for you. Data security is quickly becoming one of the most important elements of […]

Driving Revenue by Transforming the Retail Customer Experience

March 21, 2016 in /by

Title:  Driving Revenue by Transforming the Retail Customer Experience Track:  The Customer Experience Date/Time:  Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 3 Presenter: Shelley Sweeney Even in difficult times, agile marketers and catalogers pull out impressive response rates and sales conversions thanks to relevancy. Learn how leading organizations such as bon prix, a leading international retailer realized amazing […]

Build, Buy or Augment Your CCM Monitoring System?

March 21, 2016 in /by

Title:  Build, Buy or Augment Your CCM Monitoring System?  Track:  Systems Controls Date/Time:  Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 2 Presenter: Paul Abdool, EDP and Dana Julian Service bureaus, marketing service providers and in-plant operations have put controls in place to run their businesses, but now most want to take it to the next level because of […]

Outsourcing Print: Inevitable or Avoidable?

March 21, 2016 in /by

Title:  Outsourcing Print: Inevitable or Avoidable?  Track:  Evolving Trends Date/Time:  Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 1 Presenter: Gina Ferrara Changes are happening with the in-plant transactional print and mail market due to a number of competitive constraints: advancing technology, excess capacity, and significant pressure to reduce costs. Innovative companies have engaged various strategies to address these […]

PANEL – I Have Content. Now What?

March 21, 2016 in /by

Title:  PANEL – I Have Content. Now What? Track:  Distribution Date/Time:  Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 7 Moderator: Mike Porter Panelists: Steve Falk,  Sheri Jammallo,  Markus Kleiber,  Kurt Konow As new technology emerges and more channels become available the distribution of information and content becomes more complex. We know we live in a multi-channel world, but what […]

Fueling Your Inner Xplorer: 8 Traits of Being a Student for Life

March 21, 2016 in /by

Title:  Fueling Your Inner Xplorer: 8 Traits of Being a Student for Life  Track:  Career Development Date/Time:  Wednesday April 6th – 2:00pm to 2:50pm Room: Bonaire 6 Presenter: Peter Muir People who are wired to learn for life will not only connect more with the world around them but also be a desired addition to many organizations. Peter Muir describes […]

Electronic Document (BOK): Inserting Technologies

March 21, 2016 in /by

Title:  Electronic Document (BOK): Inserting Technologies Track:  Fundamentals Date/Time:  Wednesday April 6th – 2:00pm to 2:50pm Room: Bonaire 5 Presenter: Bill Broddy, M-EDP The most error-prone part of transaction document production is the insertion of the individual documents into envelopes or other packaging. Virtually all production errors (lost documents) take place either on the automated insertion system, or in manual […]